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4.1 out of 5

"EVERYTHING WAS GOOD, PROPERTY NEEDS UPDATING , ENTRY FOYER NEEDS UPDATE AND SWIMMING POOLS NEED ATTENSION " More

By a verified traveller on Tue 27 Feb 2024

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Hotel Description

A luxury stay in Patong awaits you at Phuket Graceland Resort And Spa. Within steps you'll find Patong Beach and Bangla Road within a 15-minute stroll. Highlights at this beach resort include 5 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

A day of pampering can include Thai massages, body treatments, and aromatherapy. The restaurant, Belgian Beer Cafe, serves Belgian cuisine and is open for lunch and dinner. The View Bar is the resort's own bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym, spa tub, and sauna. Meeting rooms, conference space, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4.5-star Patong resort include Kamala Beach and Surin Beach.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$135* Per night/room 15 Apr. - 16 Apr.

Sunset Deluxe Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunset Deluxe Pool Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Family Room, Pool Access

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sunset Grand Deluxe

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Phuket Graceland Resort And Spa ratings based on 66 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phuket Graceland Resort And Spa

Everyone (46) Couples (5) Family (11)
4 out of 5
EVERYTHING WAS GOOD, PROPERTY NEEDS UPDATING , ENTRY FOYER NEEDS UPDATE AND SWIMMING POOLS NEED ATTENSION

Posted by on 27 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Guest Relations

Thank you for your review, we are pleased to hear that you enjoyed your stay with us. We have some renovation plans for this year and will take your feedback into consideration. We hope to have the pleasure of welcoming you again.

3 out of 5
Property needs an update. Felt more like a 3-3.5 star than a 4 star resort. Nonetheless the staff were great and very friendly. Pools were clean and loved the bar pool.

Posted by on 17 Jan. 2024

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Comment from Hotel Management

17 Jan. 2024 by Guest Relations

Thank you review, your feedback means a lot to us and we will take it to improve our hospitality and services as we already have renovation underway. We are sorry that your stay did not meet your expectations, our employees always do their best to make you feel comfortable with us.

5 out of 5

Posted by on 12 Jan. 2024

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Comment from Hotel Management

12 Jan. 2024 by Guest Relations

Thank you for your kind review. We hope to have a chance of welcoming you back!

4 out of 5

Posted by on 17 Oct. 2023

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Comment from Hotel Management

20 Oct. 2023 by Guest Relations

Thank you for your kind rating. We hope to have a chance of welcoming you back again!

5 out of 5
Love the resort

Posted by on 10 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Guest Relations

Thank you very much for your kind review. We hope to have a chance of welcoming you back again!

5 out of 5
The staff were always happy and friendly. Close proximity to bangala road and other markets and restaurants but peaceful as well. The staff at kids club were amazing and made my daughter feel at ease when around strangers. The buffet breakfast never disappointed and the cocktails were amazing. I'll be back next year very happy 😁

Posted by on 24 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Guest Relations

Thank you very much for your kind review. It is great to hear your impression on our accommodation. We hope to have a chance of welcoming you back to Phuket Graceland again!

5 out of 5
Amazing hotel and staff i was here 9years ago and its such a great hotel the breakfast buffe is the best iv ever seen its so huge il be coming bak year after year

Posted by on 6 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Guest Relations

Thank you for your kind review and your continued patronage towards Phuket Graceland. We hope to have a chance of welcoming you back as always!

5 out of 5
Have stayed here a few times and have always loved it. We get the pool access rooms which are ideal for the hot conditions

Posted by on 24 May 2023

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Comment from Hotel Management

24 May 2023 by Guest Relations

Thank you for your kind review. It is great to hear that Phuket Graceland made your vacation memorable especially in our pool access room. We hope to have a chance of hosting you again!

3 out of 5
Needs some attention.

Posted by on 16 May 2023

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Comment from Hotel Management

16 May 2023 by Guest Relations

Thank you for your honest review. We will take your feedback to improve our operations and services especially during our planned renovation. We hope to have a chance of welcoming you back again!

5 out of 5
Buffet breakfast was awesome. Fantastic range. Staff helpful & rooms well appointed & clean.

Posted by on 5 May 2023

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Comment from Hotel Management

9 May 2023 by Guest Relations

Thank you for your kind review. It's great to know that you had a great stay. We look forward to welcoming you back again!

About the Phuket Graceland Resort And Spa

Location 190 Thaweewong Road, Patong, Phuket 83150

Property Features

Phuket Graceland Resort And Spa offers its guests 3 outdoor swimming pools, a spa tub, a sauna, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, spa services, and a library are also featured at the luxury Phuket Graceland Resort And Spa. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 4.5-star Patong resort is smoke free.

  • 600 guestrooms or units
  • 5 levels
  • 15 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Meeting rooms
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Phuket Graceland Resort And Spa offers 600 accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Belgian Beer Cafe - Overlooking the ocean, this restaurant specializes in Belgian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Flavor - This restaurant specializes in Thai cuisine and serves dinner only. Open daily.

Sunset Restaurant - This restaurant serves breakfast and lunch. Open daily.

The View Bar - This bar serves dinner and light fare. Open daily.

Bualuang Restaurant - This restaurant serves breakfast and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 1
  • Aromatherapy treatments
  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Phuket Graceland Resort And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1250.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 250 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Graceland Phuket
  • Graceland Phuket Resort
  • Graceland Resort Phuket
  • Phuket Graceland
  • Phuket Graceland Kathu
  • Phuket Graceland Resort
  • Phuket Graceland Resort Kathu
  • Phuket Graceland Hotel Patong
  • Phuket Graceland Resort & Spa Patong
  • Phuket Graceland Resort And Spa
  • Phuket Graceland Resort Patong
  • Phuket Graceland Patong
  • Phuket Graceland Resort Spa

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.