3.9 out of 5

"We had a great time during our stay, thank you very much " More

By a verified traveller on Sun 27 May 2018

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Hotel Description

A family-friendly stay in the heart of Patong awaits you at The Royal Paradise Hotel & Spa. Within just a 10-minute stroll, you'll find popular attractions like Bangla Road and Patong Beach. Highlights at this resort include 4 restaurants, 2 bars/lounges and a full-service spa.

You can enjoy TVs with cable channels, and all 350 rooms feature free WiFi, balconies and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include slippers and free toiletries. Free bottled water, safes and hairdryers are also available.

A day of pampering at Paradise Thai Spa can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and spa tub. The restaurant, The Royal Kitchen, serves Chinese cuisine and is open for lunch and dinner. The Lobby Lounge is the resort's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the outdoor swimming pool, free kids' club, fitness centre and spa tub. 5856 square feet (544 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a sauna and a kids' swimming pool. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free beach shuttle.

This 4-star Patong resort is 0.7 km (0.4 mi) from Jungceylon Shopping Center and 4.5 km (2.8 mi) from Tri Trang Beach.

Deluxe Room Paradise Wing

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$54 per night

Royal Executive Suite 2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Royal Wing)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Royal Wing Triple

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Royal Wing)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Royal Paradise Hotel & Spa ratings based on 45 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Paradise Hotel & Spa

Everyone (31) Couples (8) Family (4)
4 out of 5
The glass bathroom doors, hard to get through door

Posted by on 29 Jun. 2019

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Comment from Hotel Management

5 Jul. 2019 by wanna

Dear Sir, We appreciate for your feedback!and thank you for stay with us.

4 out of 5
We would have preferred to eat in the hotel more often but the buffet dinner was very plain and mediocre, don't even have authentic Thai dishes on the table. They offered 2 for 1 cocktails during Happy Hour, but you get only half a nip. So it wasn't really a special deal after all ๐Ÿ™„

Posted by on 23 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Wanna

Dear Sir, we appreciate for your feedback!and thank your for staying with us.welcome back again for next holidays

5 out of 5
The property was wonderful, had everything one could need. My only complaint would be to have softer beds and make sure the tv reception was tuned in.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by wanna

Dear Sir, We appreciate for your feedback! and thank you for staying with us.welcome back for next holidays.

4 out of 5
The beds are far too hard. Not comfortable at all. We went to a buffet dinner upstairs and the food was stone cold, when we told them that we couldn't eat it, and wanted our money back, they just smiled and tried to brush us off because of the language barrier i think. We went to the hotel desk to discuss it and had the same response there too. Not good enough.

Posted by on 31 May 2019

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Comment from Hotel Management

1 Jun. 2019 by Wanna

Dear Mr.Wotif we appeciate for your feedback and thank you for staying with us.we will concern to our term for feedback please!!

1 out of 5
Would not waste my money staying here again. Worst service, rude staff, very unhelpful. Lights kept turning on and off at night and day, making it impossible to sleep. Safe code kept locking me out even though it was the right code. One night a bottle was thrown at us and smashed into my friends foot, the hotel wouldn't even call the police. I will NEVER stay here again and thoroughly regret my decision on staying at this hotel.

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Wanna

Dear Sir, thank you for your feedback!and thank you for staying with us. we remember in after midnight have problem with thai peple at outside hotel and guest running to hotel and need help. staff call police come to hotel.

5 out of 5
Always kept clean by the friendly staff. The breakfast buffet is lovely every day. Very central to all Patong has to offer.

Posted by on 26 May 2019

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Comment from Hotel Management

28 May 2019 by Wanna

ear SIr , We appreciate for your feedback!and thank you for staying with us.hope to see you next holidays.

5 out of 5
Loved the staff very friendly also close to everything in patong

Posted by on 26 May 2019

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Comment from Hotel Management

28 May 2019 by Wanna

Dear SIr , We appreciate for your feedback!and thank you for staying with us.hope to see you next holidays.

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by wanna

Dear Sir, We appreciate for your feedback!thank you for staying with us.hope to see you next holidays. Best Regards

4 out of 5
The area is great staff very friendly when approached otherwise leave you alone rooms great value and views amazing! Pool area great my only complaint is closes at 7pm

Posted by on 20 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Wanna

Dear Sir, Greeting from the royal paradise hotel & spa phuket we appreciate for your feedback! and staying with us. Hope to see you next time. Best regards

5 out of 5
Amazing value for money and in a great location! :)

Posted by , from Melbourne on 18 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Guest Relation

Thank you for staying with us. We hope see you again.

Renovations + Closures

The property will be renovating from 07 May 2019 until 07 August 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

The Royal Paradise Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/cafฮ˜ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this resort measures 5856 square feet (544 square metres) and includes conference rooms. A kid's pool, a fitness centre, and a sauna are also featured at the family-friendly The Royal Paradise Hotel & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Patong resort.

  • 350 guestrooms or units
  • 25 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 5856 sq ft of conference space
  • 544 sq. m of conference space
  • Built in 1989
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (41.4 km / 25.7 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

The Royal Paradise Hotel & Spa offers 350 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary slippers, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

The Royal Kitchen โ€“ Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Coconut Coffee Shop โ€“ This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Casablanca โ€“ This poolside restaurant specialises in Indian cuisine and serves lunch and dinner. Open daily.

Fueng Fah โ€“ This restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.

The Lobby Lounge โ€“ This lobby lounge specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1250.0 per night.

Pets

  • Pets and service animals are not allowed at The Royal Paradise Hotel & Spa

Policies

Guests are advised that room rates do not include all meals for children. Breakfast and gala dinner fees may be charged on site for some meals when children stay free, depending on age.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No pets or service animals allowed
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000 per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 350.00 for adults and THB 200 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Rollaway bed fee: THB 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Paradise Hotel Patong
  • Royal Paradise Hotel
  • Royal Paradise Patong
  • Royal Paradise
  • The Royal Paradise Hotel & Spa Patong, Phuket
  • The Royal Paradise Hotel & Spa Patong
  • The Royal Paradise Hotel Spa

You should know

  • The Royal Paradise Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.