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Deevana Plaza Phuket

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for Deevana Plaza Phuket

Exterior
Front of property
Lobby sitting area
Superior City View - Breakfast | Balcony view
Separate bathtub and shower, rainfall showerhead

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service

Explore the area

Map
239/14 Raj-U-Thid 200 Pee Road, Patong, Phuket, 83150
  • Patong Beach
    ‪5 min walk‬
  • Bangla Road
    ‪14 min walk‬
  • Jungceylon Shopping Center
    ‪14 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪43 min drive‬

Room options

View all photos for Premier Waterfront

Premier Waterfront

Premier Waterfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior City View - Room only

Superior City View - Room only

Superior City View - Room only

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View

Deluxe Suite, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior City View - Breakfast

Superior City View - Breakfast

Superior City View - Breakfast

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About the area

Patong

A family-friendly stay in the heart of Patong awaits you at Deevana Plaza Phuket. Within a 20-minute stroll, you'll find Patong Beach and Bangla Road. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages and body treatments along with access to the hot tub. The restaurant, Phuket Cafe, serves international cuisine and is open for breakfast. The Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the kids' swimming pool and waterslide as well as access to a playground. 7825 square feet (727 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Patong hotel include Karon Beach and Surin Beach.

What's nearby

  • Patong Beach - 5 min walk - 0.5 km
  • Central Patong - 12 min walk - 1.1 km
  • Bangla Road - 14 min walk - 1.2 km
  • Jungceylon Shopping Center - 14 min walk - 1.2 km
  • Karon Beach - 5 min drive - 5.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive

Restaurants

  • ‪Hard Rock Cafe Phuket - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Koola Bar - ‬3 min walk
  • ‪Cheer's Bar - ‬2 min walk
  • ‪The Coffee Club (เดอะ คอฟฟี่ คลับ) - ‬2 min walk

About this property

Deevana Plaza Phuket

Family-friendly hotel with 2 outdoor pools and full-service spa
Deevana Plaza Phuket offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 7825 square feet (727 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Deevana Plaza Phuket. Free self parking is available.

This 4-star Patong hotel is smoke free.

  • 249 guestrooms or units
  • 3 buildings
  • 7825 sq ft of conference space
  • 727 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Deevana Plaza Phuket offers 249 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Patong hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Filipino, Thai

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Exterior

Deevana Patong Resort & Spa

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  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Phuket Cafe
  • The Lounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 7,825 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Deevana Plaza Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 600.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 0835531000033

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Deevana
Mercure Deevana Phuket
Mercure Phuket
Mercure Phuket Deevana
Mercure Phuket Deevana Hotel
Mercure Phuket Deevana Hotel Patong
Mercure Phuket Deevana Patong
Mercure Phuket Patong
Patong Mercure Phuket
Phuket Mercure
Deevana Plaza Phuket Hotel Patong
Deevana Plaza Phuket Hotel
Deevana Plaza Phuket Patong
Deevana Plaza Phuket

Frequently asked questions

What is the cancellation policy at Deevana Plaza Phuket?

Deevana Plaza Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Deevana Plaza Phuket?

Yep, Deevana Plaza Phuket has a free self car park.

Are there any beaches close to Deevana Plaza Phuket?

Yep, Deevana Plaza Phuket is a short 8-minute walk from Patong Beach.

Is there a spa on site at Deevana Plaza Phuket?

Yep, there is an onsite spa at Deevana Plaza Phuket. You'll enjoy services like body treatments.

Does Deevana Plaza Phuket have a pool?

Deevana Plaza Phuket has 2 outdoor swimming pools and a kids' pool. The pool is open 7:00 AM to 7:00 PM.

Does Deevana Plaza Phuket have a waterslide?

Yep, this property has a waterslide!

What makes Deevana Plaza Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Deevana Plaza Phuket.

Is Deevana Plaza Phuket family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Deevana Plaza Phuket is a hit with families.

Does Deevana Plaza Phuket serve breakfast?

You bet, continental brekkie is offered daily.

Is there a free airport shuttle available at Deevana Plaza Phuket?

No, Deevana Plaza Phuket does not offer an airport shuttle service.

Is there a bar or restaurant at Deevana Plaza Phuket?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Deevana Plaza Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Deevana Plaza Phuket?

No, pets and service animals are not allowed.

Deevana Plaza Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities
Great hotel lovely pool and the services was great
Stayed 7 nights in Apr 2025

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here in February wonderful staff , amazing buffet breakfast, the best we have ever had . Location was perfect , everything you needed was at your fingertips, and a short walk to Patong beach ..highly recommend couldnt fault this hotel and most definitely would stay here again .
Stayed 11 nights in Feb 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet but yet close to everything. We had a pool access room which was great for a late night dip after we returned to our room. The room was comfortable and the hotel had a great happy hour. The buffet breakfast was excellent with an assortment of foods. The only down side was our room was not ready at the 3:00 check in time so we had to kill extra time while we waited for it to be ready.
Stayed 3 nights in Mar 2025

10/10 Excellent

June, Atwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outstanding thing about this hotel is the customer service! Our experience was amazing. Next would be the breakfast buffet, the selection was abundant, with all tastes and cultures catered for. We booked a pool access room, which to be honest I was initially disappointed with. The reason was the size of the steps into the pool. There are two steps into the pool, with a good rail. My Mum is elderly and definitely could not manage to get up and down the second step, my estimate is that it was at least 500cm deep. These rooms are at the rear of the property. We requested a room change to the pool access rooms at the side of the property, which due to other bookings could only occur two days into our stay. We were very grateful for this. Those pool access rooms have more shallow steps in, so was better for our needs. My tip is if you have either youngsters or elderly family travelling with you be sure to ensure you are allocated the appropriate room. All the staff, without exception, were extremely kind and attentive.
Stayed 6 nights in Feb 2025

8/10 Good

Ann

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & friendly, always happy to help, Bow on the reception was amazing. Breakfast was hit & miss. House keeping to be honest was the worst I've ever experienced (when they showed up) Id stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2024

6/10 Okay

Suzanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was fine, but flooring in room needs replacing, the jacuzzi has some missing tiles that easy to cut your skin when entering and exiting. The food at breakfast was barely warm and presents risks. Requested a different room due to mobility issues and my request was not followed through.
Stayed 9 nights in Jan 2025

10/10 Excellent

Morteza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff so friendly and kind
Stayed 11 nights in Jan 2025

10/10 Excellent

sunity

Stayed 5 nights in Jan 2025

6/10 Okay

Brendon

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
This could have been a 5 star review if not for poor housekeeping. The rooms are decent, the pool is great (I had two pool access rooms) and the included breakfast is extensive. BUT the hotel has an aversion to cleaning the rooms. Reception informed me on check in that they only changed the bed sheets on day 3 - that's not a big deal to me. But what I didn't know is that they do a half ass job cleaning the rooms. Not even a cursory wipe down of the toilet. Further, they didn't change the sheets as promised. I had to remind them on day 4 of my stay. It shouldn't be my job to keep track of these things! Pick up your game Deevana!
Stayed 5 nights in Jan 2025

4/10 Poor

Susana

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

2/10 Terrible

Brooke, Ballajura

Stayed 4 nights in Dec 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

Byron

Disliked: Cleanliness
Stayed 11 nights in Nov 2024

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Shalev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Byron

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Property could do with some maintenance to the rooms. Bedroom and bathroom had mould. Toilet paper never refilled in bathroom. Wet dirty towels that were placed in the bath for changing, were then rehung by the cleaners.

4/10 Poor

Hiromi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

It was very unpleasant

Whenever the room was cleaned, the amenities were not replenished. Despite requesting cleaning, it was past 5pm and the cleaning hadn't been finished so when I contacted the front desk I was told that cleaning time had already ended and that cleaning couldn't be done today. Furthermore, the front desk staff's attitude was terrible and they told me they didn't understand what I was saying, which was very unpleasant. This is the worst hotel I've ever stayed in.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Deevana Plaza

Well worth the extra for a pool access room......had a great relax on our patio between swims and snacks !
Stayed 3 nights in Nov 2024

6/10 Okay

Kenna

Travelled with family
Have stayed here before and been to Patong many times It’s an affordable hotel. But the pool bar is never manned. Which is annoying, it’s part of the resort experience. Drinks are also very expensive as is the room service Staff don’t really come around and aren’t overly friendly. Def not rude or anything but the whole feel wasn’t great. Be careful also when walking around wet it’s all very slippery. Make sure you book breakfast or it is 450 baht each 😐 my oversight not including brekkie but that price is ridiculous. Eat cross the road for half that. Sure not a buffet but a lot you won’t eat anyway. The rooms are fine. Little dated but for what you pay it’s comfortable. Often food was left out the front of rooms for hours on end. Bit gross. I also found it took forever for any food to be cleared around the pool. All in all it’s fine but I know you can definitely get a better experience elsewhere unfortunately. I wouldn’t stay again.
Stayed 9 nights in Oct 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, the pool was nice and the buffet breakfast has many options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, hotel and amazing staff.

Lovely hotel in a great location in Patong. The hotel staff were brilliant and couldn’t do enough to help when needed. Would definitely recommend if you are planning to visit Patong. I’m heading back in April and will be booking here for my Patong leg of the journey. Only one minor comment was that I had a pool access room but it was the only room without steps or stairs into the water. You can share the steps with your neighbours though (room 150 for reference)
Stayed 10 nights in Oct 2024