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4.1 out of 5

"Great location if you want night life/ hustle and bustle. Great pool for couples, and another for families. Food adequate, but not consistent, and bre ... " More

By a verified traveller on Tue 30 Jan 2024

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Hotel Description

A luxury stay in the heart of Patong awaits you at Andaman Embrace Patong. Within a 5-minute stroll you'll find Patong Beach and Bangla Road within a 15-minute walk. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

The restaurant, Twigs Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Pool Bar is the hotel's own bar. Enjoy the kids' swimming pool, free pool cabanas, and pool loungers. Additionally, you'll find free WiFi in public areas, a conference center, and a 24-hour business center. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 5-star Patong hotel include Jungceylon Shopping Center and Kalim Beach.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$104* Per night/room 1 May - 2 May

Elite Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Elite Balcony Seaview

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaman Embrace Patong ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Andaman Embrace Patong

Everyone (15) Couples (4) Family (5)
4 out of 5
Great location if you want night life/ hustle and bustle. Great pool for couples, and another for families. Food adequate, but not consistent, and breakfast plentiful but not fine dining. Don’t know why reviews complained no brekki options for Aussies, as all eggs, bacon, cereals, fruits, croissants, cheese, meats,pancakes, pastries,juices etc is more than enough. Front desk staff helpful but their English isn’t great. Not sure why other reviews complained about safety deposit as all hotels take this and there is an ATM right next door. Housekeeping needs a lot of work. Very understaffed so if you’re used to having your room made up the second you leave it, maybe Bali is a better destination for you. Rooms were lovely and clean, and housekeeping was thourough, just not promp. It works on a “ replace” system. So don’t leave your towels or water bottles around the pool or you will struggle to get them replaced! No babysitting facilities. Overall very good value though, and a great take to take the family if you like a little excitement. Jenny at the tours desk booked AMAZING tours for us that we will remember forever.

Posted by on 30 Jan. 2024

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Comment from Hotel Management

7 Feb. 2024 by Thai

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager

5 out of 5
Great location. Hotel close to beach and dining options. Some guests rowdy especially at 3am probably best suited for couples only not young families. Staff were lovely and very accomodating.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

7 Feb. 2024 by Thai

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager

4 out of 5

Posted by on 29 Nov. 2023

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5 out of 5
Perfect location, friendly staff, great pool bars, awesome breakfast selection, highly recommend!

Posted by on 2 Apr. 2023

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Comment from Hotel Management

6 Apr. 2023 by Phuthai

General Review Thank you for taking the time to tell us about your experience at Andaman Embrace Patong .Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager

3 out of 5
Breakfast was cold most mornings, room was nice , bed was uncomfortable

Posted by on 20 Aug. 2019

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4 out of 5

Pre Xmas Escape

The hotel is quite nice without being special. It’s in a good location not far from the beach and shopping. Road noise could be an issue for some. The lack of an iron and ironing board was a major hiccup for my wife. They set up a great Xmas tree and gingerbread house display in the foyer.

Posted by , from Melbourne on 10 Dec. 2017

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4 out of 5

Close to beach

Best thing i liked about hotel was the breakfast buffet and loved overall where hotel was located

Posted by , from Melbourne, Australia on 23 Sep. 2017

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3 out of 5

Wotif secret deal.

It was supposed to be a 5 star hotel on Wotif mystery deal. This is a 3 star hotel. Happy with accommodation but not mystery deal as misleading.

Posted by on 14 Apr. 2017

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3 out of 5

Nice hotel close to beach

Room was not cleaned to my liking and shower was was vert unhinged!

Posted by , from Australian on 15 Mar. 2017

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3 out of 5

Great price had a great stay

This was a nice hotel, close to everything. Compared to the other hotels we looked at in the same area. King bed was two singles together tho and quite hard. The pool was fantastic and so was the bar service.

Posted by , from Brisbane on 3 Mar. 2017

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About the Andaman Embrace Patong

Location 2 Hadpatong Road, Patong, Phuket 83150

Property Features

Andaman Embrace Patong offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 3035 square feet (282 square meters) and includes a conference center. The luxury Andaman Embrace Patong also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 297 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3035 sq ft of conference space
  • 282 sq m of conference space
  • Built in 2012
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Andaman Embrace Patong offers 297 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Twigs Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pool Bar - Onsite bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Additional fees apply to children 4-11 years old for breakfast when sharing existing bedding.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Andaman Embrace Patong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Andaman Embrace Patong

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaman Embrace
  • Andaman Embrace Kathu
  • Andaman Embrace Resort
  • Andaman Embrace Resort Kathu
  • Embrace Resort
  • Andaman Embrace Hotel Patong
  • Andaman Embrace Resort & Spa Patong, Phuket
  • Andaman Embrace Resort And Spa
  • Andaman Embrace Resort & Spa Patong Phuket
  • Andaman Embrace Resort Patong Beach
  • Andaman Embrace Patong Beach
  • Andaman Embrace Resort Spa Patong Beach
  • Andaman Embrace Resort Spa
  • Andaman Embrace Resort Patong
  • Andaman Embrace Patong
  • Andaman Embrace Patong Phuket
  • Andaman Embrace Patong Hotel
  • Andaman Embrace Hotel

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.