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Holiday Inn Resort Phuket by IHG

4.0 star property
Beach resort with 6 outdoor pools, near Bangla Road

Photo gallery for Holiday Inn Resort Phuket by IHG

6 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Exterior
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, 1 King Bed, Pool View (Furnished Balcony) | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
The current price is AU$247
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
52 Thaweewong Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪3 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Place, Jungceylon Shopping Center
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds, Balcony, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Outdoor play area
Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Outdoor play area
Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

City view from property

Premium Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa, 1 King Bed, Pool View (Adults Only)

1 bedroom, in-room safe, desk, blackout curtains

Premium Villa, 1 King Bed, Pool View (Adults Only)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
HDTV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Villa, 1 King Bed (Adults Only)

Premium Villa, 1 King Bed (Adults Only)

Premium Villa, 1 King Bed (Adults Only)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
HDTV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool View, Ground Floor

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

City view from property

Premium Room, 1 King Bed, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View (Furnished Balcony)

Balcony view

Suite, 1 King Bed, Pool View (Furnished Balcony)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

View from room

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | View from room

Family Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 66 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Balcony, Sea View

Suite, 1 King Bed, Balcony, Sea View

Suite, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 120 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 2 Single Beds, Pool View (Furnished Balcony)

Balcony view

Suite, 2 Single Beds, Pool View (Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Patong

A family-friendly stay in Patong awaits you at Holiday Inn Resort Phuket by IHG. Within a 5-minute stroll you'll find Patong Beach and Bangla Road within a 15-minute walk. Highlights at this beach resort include 4 restaurants, 6 outdoor swimming pools and free self-parking. .The restaurant, Terrazzo Restaurant, serves Italian cuisine and is open for lunch and dinner. The Bar is the resort's own bar. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and waterslide. 3229 square feet (300 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also limited parking, along with the convenience of airport pick-up service. .Places within a 30-minute drive of this 4-property class Patong resort include Surin Beach and Kamala Beach.
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 5 min walk - 0.5 km
  • Central Patong - 9 min walk - 0.8 km
  • Jungceylon Shopping Center - 10 min walk - 0.9 km
  • Bangla Road - 12 min walk - 1.1 km
  • Banzaan Fresh Market - 16 min walk - 1.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 66 min drive

Restaurants

  • ‪Baan Laimai Beach Resort Phuket - ‬6 min walk
  • ‪Salsa Rossa - ‬6 min walk
  • ‪Hard Rock Cafe Phuket - ‬3 min walk
  • ‪Hooters - ‬1 min walk
  • ‪OGGI Beach - ‬3 min walk

About this property

Holiday Inn Resort Phuket by IHG

Beach resort with 6 outdoor pools, near Bangla Road
Holiday Inn Resort Phuket by IHG offers its guests 6 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Meeting rooms and limo/town car service are available. Event space at this resort measures 3229 square feet (300 square metres) and includes a conference centre. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Holiday Inn Resort Phuket by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Patong resort.

  • 398 guestrooms or units
  • 6 levels
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1987
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Holiday Inn Resort Phuket by IHG offers 398 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 600 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Charm Thai Restaurant
  • Sam's Steaks & Grill
  • Sea Breeze Cafe
  • Terrazzo Restaurant
  • The Bar

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,229 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
This property has 6 swimming pools. Guests booked in Premium Rooms have exclusive access to 2 swimming pools, and guests booked in Premium Villa accommodation have exclusive access to 1 swimming pool in a private area. The other 3 pools are available to all guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to November 30 2025 (dates subject to change):
  • One of the swimming pools
  • Bar/Lounge(s)
The property will be renovating from 15 June 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Phuket by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 600 per person
  • Airport shuttle fee: THB 1600 per vehicle (maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Phuket
Holiday Inn Phuket Kathu
Holiday Inn Resort Phuket
Holiday Inn Resort Phuket Kathu
Phuket Holiday Inn Resort
Holiday Inn Patong
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Resort Phuket Patong
Patong Holiday Inn
Holiday Inn Phuket Patong
Patong Holiday Inn
Holiday Inn Phuket
Holiday Inn Resort Phuket Patong
Holiday Inn Patong

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Phuket by IHG?

Holiday Inn Resort Phuket by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Phuket by IHG?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket by IHG on 8 Dec 2025 start from AU$247.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Phuket by IHG?

Yep, Holiday Inn Resort Phuket by IHG has a free self car park. Onsite parking is limited.

Are there any beaches close to Holiday Inn Resort Phuket by IHG?

Yep, Holiday Inn Resort Phuket by IHG is a short 3-minute walk from Patong Beach. Fun beach activities include snorkelling, scuba diving and parasailing. You can also find boat tours.

Does Holiday Inn Resort Phuket by IHG have a pool?

Holiday Inn Resort Phuket by IHG has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM. One of the swimming pools will be unavailable from September 17 2025 to November 30 2025 (dates subject to change). The property will be renovating one of the swimming pools from June 15 2025 until October 31 2025 (completion date subject to change).

Does Holiday Inn Resort Phuket by IHG have a waterslide?

Yep, this property has a waterslide!

What makes Holiday Inn Resort Phuket by IHG a romantic place to stay?

Beachfront dining and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Phuket by IHG.

Is Holiday Inn Resort Phuket by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Resort Phuket by IHG is a hit with families.

Does Holiday Inn Resort Phuket by IHG serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Phuket by IHG?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Inn Resort Phuket by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone? The lounge bar will be unavailable from September 17 2025 to November 30 2025 (dates subject to change). The property will be renovating its bar from June 15 2025 until October 31 2025 (completion date subject to change).

What time are check-in & check-out at Holiday Inn Resort Phuket by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Phuket by IHG?

No, pets and service animals are not allowed.

Reviews

Holiday Inn Resort Phuket by IHG Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

10/10 Excellent

Yuji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Hooi Tan

Liked: Cleanliness, staff & service, property conditions & facilities
no commend
Stayed 2 nights in Aug 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

I could not gat The room that I was selected
Stayed 5 nights in Jul 2025

10/10 Excellent

jiyoo

Stayed 5 nights in Jul 2025

8/10 Good

MARK

Stayed 4 nights in Jul 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly property and close to all amenities. Breakfast was great.
Stayed 14 nights in Jun 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Busakorn wing pool and amazing big breakfast! Lovely stay.
View from our room
View of pool bar
View of Busakorn pool and lounge area
Stayed 7 nights in Jun 2025

8/10 Good

NOURAH

Travelled with family and small children
Liked: Property conditions & facilities
the bed sheets wasnt clean i had asked them to change it and they did but till the sixth time we finally found clean one, the second thing was disturbing noises at the hotel, also it was poor facilty for the kids and i was disappinted that the spa was closed since covid , i had been here last time since 2013 evevry thing was great
Stayed 5 nights in Jun 2025

4/10 Poor

Farzad

Stayed 4 nights in May 2025

10/10 Excellent

Jeremiah

Travelled with family, Travelled with group
Beautiful property
Stayed 7 nights in May 2025

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a truly excellent experience. The entrances and exits are very well-designed, making access and departure smooth and convenient. The staff are extremely friendly and welcoming — always ready to assist with a smile and ensure that every guest feels comfortable and well taken care of. I highly recommend this hotel to anyone looking for a comfortable stay with outstanding service.
Stayed 4 nights in May 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities
All is Great Clean nice and great service
Stayed 8 nights in Apr 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation/ holiday
Stayed 3 nights in Apr 2025

10/10 Excellent

Babak Moharrami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 8 nights in Apr 2025

8/10 Good

Tremayne, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having private pools not open to everyone in the Busakorn wing. Nice spacious room, good layout. Breakfast was good (except the coffee, that was gross). Room service food generally wasn’t good. Pizza was terrible. Overall, quiet and relaxing stay.
Stayed 4 nights in Apr 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the beach and my children enjoyed the kids club , they also enjoyed the pools . Breakfast was excellent We had 3 meals at the charm restaurant 2 dinners the had where very good but then we went there for lunch which was not very good asked for water for my son with his kids meal( which are free for under 12 ) which he didnt get and we ordered rice which we didnt get . We stayed for 2 weeks and the kids want to back next year .We would recommend holiday inn phuket as a good place to stay .
Stayed 14 nights in Apr 2025

8/10 Good

Monica, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is obviously a big resort so if you’re looking for a big resort, this is the place for you. The grounds are beautiful and clean. The staff was very nice and accommodating. I was able to check in early. The bed was comfortable. The rooms were nice and clean the convenience of a fridge. I was told I could only use one pool, which is exclusive to the people closest to that pool, which seems to be pretty unfair. There was nobody in that pool. I had breakfast on the premises and it was decent a little bit overpriced, compared to the street vendor food. Personally, I would not stay here again I thought it might have been over priced for Thailand. It seems like they catered to Americans.
Stayed 1 night in Apr 2025

10/10 Excellent

Chakil, Bronx

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My family had a great time staying at the holiday inn. This hotel is so family friendly. Close to everything. The food options was amazing. The breakfast is must have. I would definitely stay again.if you need nanny service ask for Chicha she took care of my four year old daughter like she was her own.
Stayed 4 nights in Apr 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Holiday Inn many times and we keep returning for a reason. You have the most wonderful staff, they really make a big difference and go out of their way to ensure an enjoyable stay. The property is starting to show its age and needs a refresh soon, but it is still well maintained and tidy. Would always recommend to others.
Stayed 13 nights in Mar 2025

10/10 Excellent

Jordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean, beautiful, would definitely recommend!
Stayed 10 nights in Mar 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly impressed with our stay here. Two minutes from the beach, all kinds of shopping just off the property and transportation was readily available. The restaurants one the property are very nice with a wide variety of foods. The breakfast was large with many different choices. Staff was friendly and accommodating. Facility and rooms are large and well maintained.
Stayed 4 nights in Mar 2025

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stay was excellent and loved the music, food and service at the Terazzo restuarant
Stayed 3 nights in Mar 2025