Skip to main content
Beginning of main content
3.9 out of 5

"The staff were fantastic, friendly and always happy to help,The infinity pool with swim up bar was outstanding however the downstairs pool could use c ... " More

By a verified traveller on Mon 14 Oct 2019

Enter dates to see availability

Hotel Description

A family-friendly stay in the heart of Patong awaits you at The Charm Resort Phuket. Within steps you'll find Patong Beach and Kalim Beach within a 10-minute stroll. Highlights at this resort include in-room free WiFi, balconies, and plasma TVs.

All 246 rooms feature satellite TV, DVD players, and in-room childcare. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and slippers. Additionally, coffee/tea makers, free bottled water, and safes are available.

The restaurant, Allure Kitchen, serves international cuisine and is open for breakfast, lunch, and dinner. Sky bar is the resort's own rooftop bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, fitness center, sauna, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle.

Within a 30-minute walk of this 4-star Patong resort, attractions include Bangla Road and Jungceylon Shopping Center.

The Charm Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Pool Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms (Duplex)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Charm Resort Phuket ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Charm Resort Phuket

Everyone (22) Couples (4) Family (2)
5 out of 5
The staff were fantastic, friendly and always happy to help,The infinity pool with swim up bar was outstanding however the downstairs pool could use cleaning on the walls and ladders. Overall we were very happy and would recommend the charm Resort as a great place to stay.

Posted by , from australia on 14 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Oct. 2019 by Paramee

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

5 out of 5
Pool access from room. Staff were excellent at every step

Posted by on 7 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

7 Sep. 2019 by Paramee

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

4 out of 5
Excellent staff, and facilities. Great views from the pool. Short walk to the beach.

Posted by on 4 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Aug. 2019 by Paramee

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

3 out of 5
Our first impressions of our room were underwhelming. Upon opening the door on our arrival the room had an odd odour, the couch was stained, bathroom door was hard to close, etc. The air-conditioner in the bedroom leaked and soaked all of our clothes in the suitcase. The buffet breakfast was very basic and did not offer a great deal of variety. If all you are after is a room to sleep in and you're not spending much time in there then maybe this is the place for you, although there are probably cheaper options for this. Its only a relaxing 20min walk to the Shopping Centre and Bangla Road. If you're after somewhere where you can relax and spend a bit more time in your room them look elsewhere.

Posted by on 1 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Aug. 2019 by Paramee

Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

3 out of 5
This hotel doesn’t have much going for it, staff are rude and unwilling to help, they wouldn’t assist with helping me to get to hospital and making an international call. Bar tenders at the pool were slow and unhelpful in assisting in getting towels. Breakfast is average and rooms are good and about 20 walk to main Area. Close to beach, wouldn’t stay again.

Posted by on 28 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Jul. 2019 by The Charm Resort Phuket

Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

3 out of 5
Construction work around the neighbouring buildings was continuous the entire stay, very noisy and unable to relax at the resort. Rooms were clean and staff were great.

Posted by on 6 May 2019

Was this review helpful to you?
Comment from Hotel Management

9 May 2019 by The Charm Resort Phuket

Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

3 out of 5

Posted by on 14 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Apr. 2019 by The Charm Resort Phuket

Thank you once again for taking the time to give us the score We hope that we would get a chance to make it up to you on your next stay in Phuket.

5 out of 5
No comment all the staff and property were excellent

Posted by on 19 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

20 Mar. 2019 by The Charm Resort Phuket

We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

5 out of 5
It was a great hotel close to the beach and in walking distance to the Bangla rd

Posted by on 3 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

4 Jan. 2019 by The Charm Resort Phuket

Dear Sir, Thank you very much for your feedback. Great to know that you like our hotel in term of location. Moreover, we are looking forward to welcome you in the near future. Kind regards,

4 out of 5

Posted by on 2 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Jan. 2019 by The Charm Resort Phuket

Dear Sir, Thank you for your feedback. Looking forward to have welcome you soon. Kind Regards,

Property Features

The Charm Resort Phuket offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly The Charm Resort Phuket. An area shuttle within 3 kilometers and a shopping center shuttle are free. Self parking is free. This 4-star Patong resort is smoke free.

  • 246 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (38.8 km / 24.1 mi)
  • Property shuttles: Free area shuttle within 3 kilometers and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Charm Resort Phuket offers 246 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. 40-inch plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Allure Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sky bar - This poolside rooftop bar serves brunch and lunch. Happy hour is offered.

Lobby lounge - Onsite lobby lounge. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 6:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 6:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1050.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Charm Resort Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1050.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charm Phuket
  • Charm Phuket Kathu
  • Charm Resort
  • Charm Resort Phuket
  • Charm Resort Phuket Kathu
  • The Charm Resort Phuket Patong
  • Charm Resort Phuket Patong
  • Charm Phuket Patong
  • The Charm Resort Phuket Resort
  • The Charm Resort Phuket Patong
  • The Charm Resort Phuket Resort Patong

You should know

  • The Charm Resort Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Phuket-Hotels-The-Charm-Resort-Phuket.h7594306-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Phuket-Hotels-The-Charm-Resort-Phuket.h7594306-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Phuket-Hotels-The-Charm-Resort-Phuket.h7594306-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.