4.2 out of 5

"Beautiful friendly staff, and always helpful. Clean and comfortable villa! Thank you Palmyra Resort! " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

At Palmyra Patong Resort you'll be within just a 10-minute stroll of popular attractions like Patong Beach and Bangla Road. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy TVs with cable channels, and all 90 rooms feature free WiFi, balconies and free bottled water. Premium linens invite a comfortable night's sleep, and you'll find nice touches like slippers and free toiletries. Room service, safes and hairdryers are also available.

The restaurant, Poolside Restaurant, serves Thai cuisine and is open for breakfast, lunch and dinner. Poolside Bar is the hotel's own bar. Enjoy the fitness centre, kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

This 4-star Patong hotel is 1 km (0.6 mi) from Jungceylon Shopping Center and 4.8 km (3 mi) from Tri Trang Beach.

Superior No View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$44* Per night/room 20 Aug. - 21 Aug.

Family Villa 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Superior

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palmyra Patong Resort ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palmyra Patong Resort

Everyone (23) Couples (3) Family (5)
4 out of 5
Our apartment at Palmyra Patong Resort was large and spacious. The decor was a little old and tired but the friendly staff made up for it. The level of table service was a little lacking at times as it took a while for plates to be taken away. Overall, wonderful, quiet location, close to shops and a pleasant stay.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by VinaP

Dear Anonymous, Thank you for staying with us during your recent trip to Phuket. We appreciate as well that you have spared few minutes of your time to share your feedback. Though we missed on few areas, we are happy to know that these did not stop you in enjoying your stay and in appreciating our other services. Your compliment towards our team has been shared with them for encouragement. We will do our utmost best to improve on the areas that we failed and we hope you will choose us again on your next holiday. Kind Regards,

5 out of 5

Posted by on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by VinaP

Dear Anonymous, Thank you for staying with us during your holiday in Phuket and we appreciate the time you spare to share your perfect feedback. We are pleased to know that you enjoyed your stay and we hope you will choose to stay with us again. Kind Regards,

5 out of 5
Really good hotel. Good location close enough to the center. The staff are really helpful and friendly, they listen. Breakfast was good too. Thanks for the free food vouchers!!!!

Posted by on 30 May 2019

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Comment from Hotel Management

31 May 2019 by VinaP

Dear Anonymous, Thank you for your stay. Our deepest thanks as well for your effort in writing your positive review with regards to your stay with us. We are happy to know that you enjoyed your stay and you appreciate everything about the hotel. We look forward to your next visit. Kind Regards,

4 out of 5
Great value for money and close enough to all the action but still private with long driveway off busy street one block from beach. A great hidden gem.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by VinaP

Dear Anonymous, Thank you for staying with us recently and for taking few minutes of your time to share your thoughts with regards to your stay. It is our pleasure to know that you are happy and satisfied with our services and accommodation. We hope that in your next trip to Phuket, Palmyra Patong Resort will be your choice again. Kind Regards,

4 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

14 Mar. 2019 by VinaP

Thank you for staying with us on your holiday and for sharing a good score about your stay with us. We hope you did have a pleasant holiday with us and you will consider returning to stay with us again on your next trip to Phuket. Kind Regards,

5 out of 5
Amazing Located close to everything Staff friendly

Posted by , from Australia on 22 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by VinaP

A million thanks for sharing your very positive comment with regards to your stay with us. We are happy to know that you have a great stay with us and you were pleased about our location and the customer services we have provided. We hope you will be staying with us again on your future holiday. Kind Regards,

4 out of 5
Beautiful friendly staff, and always helpful. Clean and comfortable villa! Thank you Palmyra Resort!

Posted by , from Australia on 19 Aug. 2018

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Comment from Hotel Management

5 Sep. 2018 by VinaP

Dear Kim, Thank you for staying with us on your holiday. It was such a pleasure to read a very positive feedback from our guest and thank you for sharing it. We are happy to know that you have enjoyed your stay with us. Your compliment towards our team has been shared with them and they are very grateful to hear it. We hope to see you again on your next holiday. Kind Regards,

4 out of 5
Nice resort but as we arrived around 11.30pm no welcome drink and couldn’t get any milk or cocktail as kitchen & bar closed so I would think they should have prepared something earlier as the we’re expecting us A bit too noisy as a lot of Japanese who talk loudly and all the time so had to kept our door close from our pool access room. I also found the beds to be very hard compared to the 2 other places we stayed at.

Posted by , from Sydney Australia on 14 May 2018

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Comment from Hotel Management

23 May 2018 by VinaP

Dear Karyn, Thank you very much for staying with us on your holiday and for taking your time to write your review with regards to it. We are grateful that despite our shortcomings, you still appreciate our hotel. Our deepest apology if we were not able to meet your expectation on some of our services. Our hotel management is now on the process of checking how we can improve our service for the welcome drink. As for the bed, some of our guest informed us about it and we arrange extra toppers on it. We hope you will trust to stay with us again on your next visit to Phuket so that we can render you better services. Kind Regards,

4 out of 5

Great resort, a little aged but still great value

Great range of breakfast Friendly and helpful staff Conveniently located Very clean and neat but a little aged facilities Average wifi so get backup sim Beautiful pool and well priced drinks Great value for money and will be back

Posted by , from Australia on 31 Mar. 2018

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Comment from Hotel Management

4 Apr. 2018 by VinaP

Dear Beth, Thank you for staying with us on your holiday and for sharing your experience with regards to your stay. We are sorry to hear about the wifi and our sincerest apology. We are grateful that this flaw did not affect your compliment with the other services that we have rendered. Thank you once again for the overall wonderful review and we cannot wait to welcome you again. Kindest Regards.

4 out of 5

Showing its age a bit but still practical

Pros: Breakfast and restaurant was a highlight very reasonably priced and with good variety.
Cons: Needs some modernising and redecorating inside some rooms - they just feel a bit dated. English comprehension by front desk staff could be better.
Location: Close enough to the Patong beach if you want to walk and conveniently located to nearby shops and plenty of eating places.
We booked a two bedroom villa for a family with two children. When we checked in we had been allocated to a 2 bedroom villa with two queen beds not a queen and two singles as requested. Rollaway bed quickly organized first night to get around this and we were reallocated to another room the next day. The villas are generously sized with bedrooms upstairs and living and dining downstairs - 3 toilets and showers in our villa (101). Although huge, we did find the master bedroom bed very firm and the ensuite shower didn't drain quickly enough. A/C in both bedrooms but a little inconsistent in their ability to cool effectively when needed. Overall the villas are large and practical but they are a little out of date now and showing their age. We had to end our stay prematurely due to a family bereavement and the front desk staff kind of didn't really understand or seem to comprehend the sensitivities around this so it has to be said that the general understanding and comprehension of English isn't great.

Posted by , from Geelong, VIC, Australia on 31 Jan. 2018

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Comment from Hotel Management

6 Feb. 2018 by VinaP

Dear Stuart We thank you for staying with us on your holiday and for taking your time to write your experience during your stay. We are grateful also for your compliment about the breakfast and food that we served at the Poolside Restaurant. Our executive chef was very delighted to hear it. With regards to the bedding arrangement that you have requested, our sincerest apology if we were not able to arrange it on your first day because we are full for the villas that have your request. This is the reason we have notified you right after we received your booking that your request is subject to availability upon your arrival. For the problem about the shower and air conditioner, we are sorry to hear about it and also our sincerest apology. We have already informed the head of our technician department to check it to avoid another inconvenience to the other guest. As of this time, we are currently doing renovation to our rooms in our older building which includes our 2-Bedroom Family Villa. We do the renovation 01 room at a time as we cannot totally close all the rooms. Our hotel management also plans to conduct training to all of our teams to improve their English Comprehension and Communication Skills. Lastly, we are sorry to hear the reason for leaving earlier before your scheduled check-out date and we extend our deepest sympathy to your family. We hope that you will stay with us again on your next visit to Phuket for a chance to provide you much better accommodation and service. Kind Regards,

Property Features

Palmyra Patong Resort offers its guests an outdoor pool, a fitness centre, and a kid's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. Palmyra Patong Resort also features tour or ticket assistance, a garden, and concierge services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 90 guestrooms or units
  • 7 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (34.8 km / 21.6 mi)
  • Parking: Free self parking

Room Amenities

Palmyra Patong Resort offers 90 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Cable televisions are provided. Bathrooms include complimentary slippers, complimentary toiletries and a hairdryer. This Patong hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Poolside Restaurant – This poolside restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Poolside Bar – This bar is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Palmyra Patong Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds.

  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 250 for children (approximately)
  • Rollaway bed fee: THB 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmyra Patong
  • Palmyra Patong Resort
  • Palmyra Resort
  • Palmyra Resort Patong
  • Patong Palmyra
  • Palmyra Patong Hotel Patong
  • Palmyra Patong Resort Phuket

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.