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Hotel Description

You'll be connected to a shopping centre at DoubleTree by Hilton Phuket Banthai Resort, and within just a 10-minute stroll of Patong Beach and Bangla Road. Highlights at this beachfront resort include 3 outdoor swimming pools, 3 poolside bars and a restaurant.

You can enjoy LCD TVs with DVD players, and all 290 rooms feature free WiFi, free bottled water and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers and free toiletries.

The restaurant, The Port , serves Thai cuisine and is open for breakfast, lunch and dinner. Blah Blah Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site 24-hour fitness centre. Business travellers can take advantage of a meeting room and a business centre. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Patong resort, you'll be 1.1 km (0.7 mi) from Jungceylon Shopping Center and 4.8 km (3 mi) from Karon Beach.

Deluxe Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$123* Per night/room 27 Nov. - 28 Nov.

Premium Room, 2 Single Beds, Poolside

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 9 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Phuket Banthai Resort ratings based on 44 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Phuket Banthai Resort

Everyone (25) Couples (13) Family (3)
5 out of 5
Helpful and friendly staff Great pool Close to everything

Posted by on 4 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by DoubleTree by Hilton Phuket Banthai Resort

Thank you for your generous review subsequent to your recent visit to Phuket. We are very happy to read that you found our location to be very convenient and our staffs are helpful. Your feedback will serve an an encouragement to all of our staffs. We look forward to welcoming you back in the near future.

4 out of 5
Location was great - staff excellent - breakfast very good. Checkin front desk a bit slow, temp of shower varied while using a little dangerous going very hot.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by DoubleTree by Hilton Phuket Banthai Resort

Thank you for taking a moment to share your experience after your stay. We are happy to hear that you enjoyed the stay. However, we noticed that there are still some points that we need to bear in mind in order to ensure that we will be able to provide you with a better next stay. Thank you very much once again for your constructive feedback. We are looking forward to welcoming you to the DoubleTree by Hilton Phuket Banthai Resort as our valued guest in the near future. Regards,

5 out of 5
The hotel was amazing, staff were so friendly and so beautiful, nothing was a hassle, very clean, the appearance of the hotel is beautiful both interior and exterior. Would definitely recommend this hotel to others

Posted by on 13 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Banthai Team

Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

4 out of 5
My son sliced his foot open in the pool on a brokem tile. He needed 5 stiches. Banthai were kind enough to take us to and from the hospital plus move us to a ground floor room but it would beem nice if they offered to pay for the hospital bill as well. The staff were awesome.

Posted by on 3 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Banthai Team

Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

2 out of 5
Service from staff was poor. Three requests in one day, were required to arrange room to be cleaned. Fire alarm went off twice in one night, 2.40am and 4.10 am, and continued for circa 10 minutes each time. Obviously a very broken sleep that night, with not any attempt at an apology from management. Hotel is currently under renovation, with constant jack hammering and other very loud construction noise.

Posted by on 24 May 2019

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Comment from Hotel Management

27 May 2019 by Banthai Team

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Location. Very clean. Very helpful staff. Quiet Q

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Banthai Team

Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

5 out of 5

3rd Time at the Ban Thai

Pros: Close to everything. Beachfront location but set back from road so quiet at night. Great staff and facilities.
Cons: Slight language barriers with reception counter staff. Not insurmountable, just a little frustrating but their English is better than my Thai
Location: Location is fantastic. Within walking distance to shopping and easy commute to attractions in TukTuk or taxi.
This was our 3rd visit at the Ban Thai and they continue to impress. After the first two nights with noisy neighbours (undisciplined small children) the staff happily moved us (2 groups of 2 Adults in 2 separate rooms) to another part of the hotel which was much quieter and a better room. We did the Thai cooking classes and also the cocktail making classes and would highly recommend them. Great value and good fun. Staff continue to be fabulous at the Ban Thai. Can't do enough for you and always going out of their way to help. Great location. Beachfront but set back from main Patong Beach road with security staff constantly patrolling. Always feel very safe at the Ban Thai. Free WiFi which worked very well 90% of time (couple of slow days in a 2 week period). Definitely stay here if we go to Phuket again.

Posted by on 30 Jul. 2018

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3 out of 5
Lots or Consturction work going on. Not provided with the correct room or facilities. Had to pay more for the correct and it was very tired. Would not recommend or stay there again

Posted by on 20 Jun. 2018

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5 out of 5
This hotel ticks all the boxes and I would recommend that you should select here for a vacation,

Posted by on 28 May 2018

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4 out of 5
Nice and friendly staff, great buffet breakfast, good pool and close to everything.

Posted by on 22 Jun. 2017

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About the DoubleTree by Hilton Phuket Banthai Resort

Location 94 Thaveewong Rd, Patong, Phuket 83150

Property Features

DoubleTree by Hilton Phuket Banthai Resort offers its guests 3 the outdoor swimming pools and a 24-hour fitness centre. There's a restaurant on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. A business centre and a meeting room are available. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly DoubleTree by Hilton Phuket Banthai Resort. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of DoubleTree by Hilton Phuket Banthai Resort was completed in May 2016. This 4-star Patong resort is smoke free.

  • 290 guestrooms or units
  • 4 levels
  • 3 bars by the pool
  • 3 bars or lounges
  • Dining venue
  • Swim-up bar
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (35.1 km / 21.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Phuket Banthai Resort offers 290 forms of air-conditioned accommodation with DVD players and minibars. LCD televisions come with pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • DVD player
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

The Port – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Blah Blah Bar – On-site cocktail bar. Open daily.

Lobby Bar – On-site bar. Open daily.

Pool Bar – On-site bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Airport shuttle fee per child: THB 1400 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banthai
  • Banthai Beach
  • Banthai Beach Kathu
  • Banthai Beach Resort
  • Banthai Beach Resort Kathu
  • Banthai Resort
  • Banthai Beach Hotel Patong
  • Banthai Beach Resort & Spa Patong, Phuket
  • Banthai Beach Resort And Spa
  • Banthai Beach Resort Patong
  • Banthai Beach Patong
  • Banthai Beach Resort Spa
  • Banthai Beach Resort Spa
  • DoubleTree by Hilton Phuket Banthai Resort Resort
  • DoubleTree by Hilton Phuket Banthai Resort Patong
  • DoubleTree by Hilton Phuket Banthai Resort Resort Patong

You should know

  • DoubleTree by Hilton Phuket Banthai Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.