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Patong Paragon Resort & Spa

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for Patong Paragon Resort & Spa

Outdoor pool, free pool cabanas, pool loungers
City view from property
Daily buffet breakfast (THB 350 per person)
Presidential Double Room
Poolside views, open daily

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
280 Prabaramee Rd, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Kalim Beach
    ‪10 min walk‬
  • Bangla Road
    ‪19 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access

Deluxe Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 106 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Living area

Junior Suite with Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed

In-room dining

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Double Room

Presidential Double Room

Presidential Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the area

Patong

A luxury stay in Patong awaits you at Patong Paragon Resort & Spa. Within a 5-minute stroll you'll find Patong Beach and Bangla Road within a 20-minute walk. Highlights at this beachfront resort include in-room free WiFi, balconies and LED TVs. .A relaxing visit to Paragon Spa can include Swedish massages and Thai massages along with body scrubs, facials and aromatherapy. The restaurant, Catch and Grill Seafood, serves seafood and is open for dinner. Pool Bar is the resort's own bar. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and sauna. 2024 square feet (188 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Patong resort include Surin Beach and Kamala Beach.
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Kalim Beach - 10 min walk - 0.8 km
  • Bangla Road - 19 min walk - 1.6 km
  • Jungceylon Shopping Center - 2 min drive - 2.0 km
  • Central Patong - 3 min drive - 2.3 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 51 min drive

Restaurants

  • ‪Meg Khram The Sunshine Restaurant - ‬2 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Fuga Fuga - ‬1 min walk
  • ‪The Deck Beach Club Patong - ‬3 min walk
  • ‪No. 9 restaurant - ‬1 min walk

About this property

Patong Paragon Resort & Spa

Luxury resort on the beach, with outdoor pool
Patong Paragon Resort & Spa offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 2024 square feet (188 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Patong Paragon Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Patong resort.

  • 121 guestrooms or units
  • 4 levels
  • 3 buildings
  • Conference rooms
  • 2024 sq ft of conference space
  • 188 sq. m of conference space
  • Built in 2008
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Patong Paragon Resort & Spa offers 121 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • All Day Dining
  • Catch and Grill Seafood
  • Pool Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Gym
  • Karaoke
  • Library
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,024 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Patong Paragon Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 1200 (one-way), (up to 11 years old)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Paragon Patong
Patong Paragon
Patong Paragon Resort
Patong Paragon Hotel Patong
Patong Paragon Resort & Spa Phuket
Patong Paragon Resort And Spa
Patong Paragon Resort Spa

Frequently asked questions

What is the cancellation policy at Patong Paragon Resort & Spa?

Patong Paragon Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Patong Paragon Resort & Spa?

Yep, Patong Paragon Resort & Spa has a free self car park.

Are there any beaches close to Patong Paragon Resort & Spa?

Yep, Patong Paragon Resort & Spa is a short 1-minute walk from Patong Beach. Fun beach activities include waterskiing, windsurfing and parasailing.

Is there a spa on site at Patong Paragon Resort & Spa?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as sports massages.

Does Patong Paragon Resort & Spa have a pool?

Patong Paragon Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

What luxury perks are available at Patong Paragon Resort & Spa?

Patong Paragon Resort & Spa features an outdoor pool, free pool cabanas and a steam room. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Patong Paragon Resort & Spa a romantic place to stay?

Poolside dining and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Patong Paragon Resort & Spa.

Is Patong Paragon Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Patong Paragon Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Patong Paragon Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Patong Paragon Resort & Spa serve breakfast?

Sure does, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Patong Paragon Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Patong Paragon Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Patong Paragon Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Patong Paragon Resort & Spa?

No, pets and service animals are not allowed.

Patong Paragon Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 304 reviews
Rating 8 - Good. 108 out of 304 reviews
Rating 6 - Okay. 53 out of 304 reviews
Rating 4 - Poor. 17 out of 304 reviews
Rating 2 - Terrible. 28 out of 304 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were wonderful. The travel desk staff also very helpful and provided reasonable prices for excursions and great advice about potential weather conditions on the islands etc. We really enjoyed our stay here. There is a 7/11 across the street, a massage place just down the road, a restaurant across the road, and a laundry lady next door who did a wonderful job of washing and folding our laundry for 50 baht/ kilo and returning it to hotel reception 24hrs later. Unfortunately there were some guests that didn’t know how to use their manners at the breakfast buffet but cannot fault the staff at all. They were wonderful and always willing to assist. It is located on the outskirts of Patong but that’s what we wanted. Get the bolt/ grab app and easy taxi/ tuk tuk to get you into the heart of the action when that’s what you want. The pool area is lovely and swim up bar served great cocktails! We really enjoyed our stay here. Thank you for having us! If we return to Phuket, we’ll definitely come back!
Stayed 7 nights in Jun 2025

6/10 Okay

Dajana

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Cleanliness could be better, floors were not vacuumed/mopped. AC kept leaking, door lock wasnt locking properly hence the doors couldnt be closed easily from the outside. Staff don't speak English too well, hence any concerns we had weren't addressed. We mentioned that one of the guests we travelled with was celebrating their 30th birthday and it was a surprise trip for them, however, unfortunately the hotel did not put in the effort to organise any sort of nice surprise in the hotel room.
Stayed 6 nights in Apr 2025

6/10 Okay

Gim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was kindly placed in room 323.I booked a pool side room which was not given. My wife was just happy to be at the Patong Paragon so room 323 was nice. The staff were fantastic and beautiful however some of the guests were rude and inconsiderate to staff which was distressing. I wish all the staff at the Paragon the best.
Stayed 1 night in Mar 2025

10/10 Excellent

Lougelyn

Travelled with group
Liked: Cleanliness, staff & service
Location. 1 minute walk to thebeach. A lot of shop and reatuarants in less than a minute walk.
Stayed 4 nights in Mar 2025

8/10 Good

Brunilda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brunilda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel was in a very good spot. Walkable to the beach and restaurants. Staff were very friendly and helpful. The only disappointment was the cleanliness of the hotel and the furniture was old and needs replacement.
Stayed 13 nights in Feb 2025

8/10 Good

kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were very excited to spend 5 nights here based on the reviews I had read. The hotel is indeed very nice and the breakfast buffet was excellent. Attention to detail by management is sorely lacking however. I hate petty negative reviews but need to note: 1 Our flight to Phuket was delayed by several hours. I called the hotel twice from our departure airport to give them revised arrival time. I was assured our hotel arranged transport would be waiting for us. It wasn't and another phone call to them from Phuket airport got us a ride - 30 minutes later. Should have simply taken a cab. 2. When we arrived at 8:30 pm to check in we were advised that the 2 rooms we booked with king sized beds in each were ready?. I had confirmed directly and in writing that each room was to have twin beds. Four 65 year old men - good friends but not couples who did not want to sleep with each other. Front desk requested no change that night and that rooms would be reconfigured the next day? We refused so again we had to wait - this time for an hour for same. 3. We left for golf each morning at 830 and returned around 4. The first 4 days neither room was made up on our return - despite daily reminders at front desk to do so. Again - get out of room and wait while maids turned them over. I actually met with "hotel consultant" Wanida Khamsathien who listened, said she was sorry, and offered a free round of drinks by the pool. I think she should have done more. Nice place but management lacking.

2/10 Terrible

Jodie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This resort is the worse one we’ve ever stayed at from check in to check out, they gave us the wrong room twice the staff are rude and not friendly,they don’t speak good English ,we had to keep asking for soap, toilet paper and towels for our room,the pool bar was closed on several occasions leaving no where to get a drink or food, the pool area does not have enough seating ,overall this is a terrible place to stay
Stayed 8 nights in Dec 2024

10/10 Excellent

Tami

Stayed 7 nights in Oct 2024

4/10 Poor

Jackie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The area was really cool, close to the beach and just the right of the beach club is a local bar area on the rocks that has Stunning view of the sun set. I had a pool access room that was super cool and stunning but the down fall was the bed was very hard, I also asked for a double bed on booking and it was made as two singles so ask to get it made as one they didn’t even get me get me a bigger blanket just used the two singles also didn’t have a flat sheet just a blanket that I thought was odd as most places have fitted, flat and blanket.
Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service

Little oasis on the outskirts of the Patong.

This was my second stay at the Paragon Resort & Spa. It is like its own little oasis when in the pool. To stay current the hotel will need to complete some renovations as the building is starting to look old. Things like mattress and pillow comfort could be improved and towels with ripped edges. These little things will help elevate the hotel. Having a drink offer to keep people at the hotel bar/swim bar longer would be a good idea. Making a big investment in setting up an 5 star spa could help bolster the property. The staff are very friendly and I’d highly recommend the hotel to others looking for a reliable place to stay just outside the hustle and bustle of Patong.
Pool Access Room view
Room service meal
Stayed 12 nights in Oct 2024

10/10 Excellent

Laura

Stayed 3 nights in May 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome
Stayed 1 night in May 2024

10/10 Excellent

Inderdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach. Walking distance to Bangla rd and many restaurants
Stayed 4 nights in Apr 2024

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, lovely pool, and close to everything without being too noisy
Stayed 6 nights in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service: Excellent staff, polite, friendly, helpful, happy. Location: Close to the beach & parasailing & jetskis. 7-11 across the road. Chemist, Money Exchange & Laundry are basically next door. Easy walk to everything nearby. Facilities: Some maintenance is overdue (like some AC's and pool area) but the building, rooms and facilities are generally in good repair, very clean and overall no complaints. We had 5 rooms and no issues to report.
Stayed 13 nights in Apr 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
Stayed 5 nights in Apr 2024

8/10 Good

Ronald Arnold

Liked: Cleanliness, staff & service
Beds are all generally hard to sleep on. Not a variation across all rooms. No softer options at all. Timber decking around pool is at its end of life and replacements will be occurring ASAP.
Stayed 13 nights in Apr 2024

10/10 Excellent

Zack

Stayed 1 night in Mar 2024

10/10 Excellent

Masahiko

Stayed 2 nights in Mar 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel. The room is spacious but very dated, Old TV without the latest connectivity options. The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them. Air conditioning was temperamental, shower had fluctuating temperatures. No welcome fruit bowl as advertised for the executive room. You can not sleep during the night as sound proofing is non existent, this room is classed as a City View It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything. I never slept. next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out. Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well. The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days. The seats are filthy in the dining room. Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner. I lost one day due to no sleep. The member of staff that helped was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Miffy

Stayed 2 nights in Feb 2024

10/10 Excellent

Naylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
Stayed 4 nights in Jan 2024

8/10 Good

Mardi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023