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Grand Mercure Phuket Patong

5.0 star property

Photo gallery for Grand Mercure Phuket Patong

Exterior
Creator video
A spacious lobby with high ceilings, large columns, and ceiling fans.
Villa, 2 Bedrooms | View from room
Villa, 1 Bedroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$116
includes taxes & fees
22 June - 23 June

Explore the area

View map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool Access

A hotel room with two beds, a sofa, a table, and a view of an outdoor pool area.

Deluxe Room, 2 Single Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a sofa, and a decorative wall mural.

Superior Suite, 1 King Bed

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • 215 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Patong

A luxury stay in Patong awaits you at Grand Mercure Phuket Patong. Within just a 10-minute stroll, you'll find Patong Beach and Jungceylon Shopping Center. Highlights at this family-friendly hotel include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Ryn Spa can include deep-tissue massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Bubbles Restaurant, serves international cuisine and is open for lunch and dinner. Craft Bar is the hotel's own brewpub, serving drinks along with light fare. Enjoy the gym, steam room, kids' swimming pool and waterslide. 4455 square feet (414 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Patong hotel, you'll be 1 km (0.6 mi) from Bangla Road and 4.5 km (2.8 mi) from Karon Beach.

What's nearby

  • Patong Beach - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 9 min walk - 0.8 km
  • Central Patong - 9 min walk - 0.8 km
  • Banzaan Fresh Market - 12 min walk - 1.1 km
  • Bangla Road - 14 min walk - 1.2 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Charm Thai Restaurant - ‬4 min walk
  • ‪Craft Beer Lounge - ‬1 min walk
  • ‪San Sabai Restaurant - ‬1 min walk

About this property

Grand Mercure Phuket Patong

Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4455 square feet (414 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 314 guestrooms or units
  • 7 levels
  • 6 buildings
  • Conference rooms
  • 4455 sq ft of conference space
  • 414 sq. m of conference space
  • Built in 2014
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Phuket Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

What is the cancellation policy at Grand Mercure Phuket Patong?

Grand Mercure Phuket Patong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of 20 June 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 22 June 2026 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Phuket Patong?

Yep, Grand Mercure Phuket Patong has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Mercure Phuket Patong?

Yep, Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Grand Mercure Phuket Patong?

Yep, Ryn Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Grand Mercure Phuket Patong have a pool?

Yep, and guests love it! Grand Mercure Phuket Patong has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Grand Mercure Phuket Patong have a waterslide?

Yep, this property has a waterslide!

What makes Grand Mercure Phuket Patong a romantic place to stay?

Couples spa treatments and poolside dining, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Grand Mercure Phuket Patong.

Is Grand Mercure Phuket Patong family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that Grand Mercure Phuket Patong is a hit with families.

Are there hot tubs in the rooms at Grand Mercure Phuket Patong?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Mercure Phuket Patong serve breakfast?

You bet, visitors can't get enough of the buffet brekkie here! Offered daily between 6:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Grand Mercure Phuket Patong?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Mercure Phuket Patong?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Mercure Phuket Patong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Phuket Patong?

No, pets and service animals are not allowed.

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, comfortable and staff very polite and helpful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and great location. Amenities are excellent
Stayed 3 nights in Feb 2026
Verified

8/10 Good

dalia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, grounds and pool area were pretty, walkable
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carolina Maria

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, location and hotel
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very helpful. Close to markets and convenience stores.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tsuboi

Liked: Cleanliness, property conditions & facilities
Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything… it was an amazing stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Great room! Wonderful staff and amenities. I like the location as well; right off the main road which includes shopping and entertainment. I highly recommend and will likely return
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Shatoya

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good service friendly staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third time we come to this hotel for its excellent hospitality, facilities and location. Regards the room we take the pool access..they are the best
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful hotel, I have no complaints. Staff if so friendly and tentative. Hotel is located perfectly, walking distance to everything. Will definitely come back and stay at this hotel. I give it 5 stars !
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Tsvetalin Mariyanov

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Philipa Alicia

Liked: Cleanliness, amenities, property conditions & facilities
My overall stay was fabulous. The bathrooms could use a slight update.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round. I shall return.
Stayed 15 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful entering pool, steps are slippery. Wife twisted leg. Great location.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Zhivko

Liked: Cleanliness
The hotel was ok! The staff was friendly. The location is good. The breakfast was not very good, there was more like for lunch.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
Room and staff
Stayed 26 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 11 nights in Apr 2025
Verified

10/10 Excellent

Paul Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As returning guests, the wonderful staff, great facilities and amazing food options have made this hotel the only place we will stay in Patong.
Entrance and foyer
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu amazing. Seafood buffet excellent, value for money Staff very helpful and very respectful and friendly Beautiful grounds and pool area
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Amenities
I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Jaisal

Liked: Staff & service, amenities
Close to bangla road and the beach
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jacqueline Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 7 nights in Oct 2025