LED TVs with digital channels are featured in all 314 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include soaking tubs, rainfall showerheads, and bathrobes. Safes, hair dryers, and phones are also available.
A relaxing visit to Ryn Spa can include deep-tissue massages and Thai massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Bubbles Restaurant, serves international cuisine and is open for lunch and dinner. Craft Bar is the resort's own brewpub, serving drinks along with light fare. Enjoy the gym, steam room, kids' swimming pool, and waterslide. 4455 square feet (414 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also limited parking, along with the convenience of a free area shuttle.
With a stay at this 5-star Patong resort, you'll be 0.9 km (0.6 mi) from Jungceylon Shopping Center and 4.5 km (2.8 mi) from Karon Beach.
8 Jul. 2020 by Apple
Dear Danielle, we appreciate with your fabulous feedback and hope to see you again.
21 Feb. 2020 by Guest relations team
Dear valued guest, thank you very much for rating us.
28 Jan. 2020 by Apple
Dear Gemme, thank you very much for your comments! We are glad to hear you had a great time at the property and found our team fantastic!
19 Jan. 2020 by Guest relations team
Dear valued guest, thank you very much for your rating.
10 Jan. 2020 by Apple
Dear valued guest, thank you very much for your feedback and we are glad to hear you enjoyed our pool access room, yet we are sorry to hear about miscommunication about the Gala dinner and would like to apologize for the issue. Should you wish to come back to stay us next time, please feel free to contact us prior to your stay for special arrangement.
4 Nov. 2019 by Apple
Dear valued guest, many thanks for your compliment and we are glad you enjoyed our facilities and attentive service.
2 Apr. 2019 by Jutima
Dear valued guest, thank you very much for full score.
23 Jan. 2019 by Stechia
Dear Valued Guest, We thank you for this wonderful score and for your comment. Looking forward to welcome you back.
25 Dec. 2018 by Stechia
Dear Valued Guest, thank you for sharing your experience with us and for your 4* score!
6 Nov. 2018 by niwet
Dear Adam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Due to COVID-19, this property’s food and beverage options may be limited.
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 4455 square feet (414 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Patong resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and safes. 40-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.
Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.
Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property is a certified Thailand SHA Plus hotel.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.