4.1 out of 5

"Location excellent. Friendly helpful staff. Pool tired, sun lounges uncomfortable " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A family-friendly stay in Patong awaits you at Patong Merlin Hotel. Within steps you'll find Patong Beach and Bangla Road within a 15-minute stroll. Highlights at this hotel include 2 restaurants, 4 outdoor swimming pools and a full-service spa.

You can enjoy flat-screen TVs with satellite channels, and all 448 rooms feature free WiFi, balconies and coffee/tea makers. Fridges and room service make in-room dining easy, and minibars provide refreshments. Free bottled water, safes and hairdryers are also available.

A day of pampering at Merlin Spa can include massages and aromatherapy along with access to the spa tub. The restaurant, Coconut Coffee Room, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and 2 bars/lounges to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, fitness centre, kids' swimming pool and pool loungers. Added amenities include free WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Within a 30-minute walk of this 4-star Patong hotel, attractions include Jungceylon Shopping Center and Tri Trang Beach.

Standard Double or Twin Room (2 Adults,1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$105* Per night/room 1 Sep. - 2 Sep.

Superior Pool View Double or Twin Room (2 Adults,1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Family

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Standard Double or Twin and Roll Away Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Pool View Family

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Patong Merlin Hotel ratings based on 47 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Patong Merlin Hotel

Everyone (35) Couples (8) Family (3)
4 out of 5

Posted by on 21 Aug. 2019

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5 out of 5
Location to beach and outlets and restaurants .Great breakfast buffet

Posted by on 28 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by The Management

Thank you for giving us a perfect rating! We are glad to hear that you found our location convenient and loved our breakfast buffet. We hope to welcome you back to the hotel in the near future.

4 out of 5
Lovely hotel close to everything rooms are a good size swimming pool was lovely

Posted by on 1 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by The management

Thank you for your great review! We appreciate all the feedback. We look forward to being of service when you return to Phuket.

5 out of 5
Location and size with plenty of pools to choose from.... Great breakfast

Posted by on 15 May 2019

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Comment from Hotel Management

10 Jun. 2019 by Patong Merlin Hotel Management Team

Thank you for giving us a perfect rating! We are glad that you loved our pools, breakfast and convenient location. Looking forward to having you again as a guest in our hotel.

2 out of 5
Location was nice but staff were impersonal, breakfast and food was disappointing

Posted by on 7 Jan. 2019

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5 out of 5
Great location in Patong, with easy access to beach and main street/shopping. Choice of four pools, so plenty of scope for lounging around. Rooms are a bit dated but still very clean and comfortable. You get what you pay for and we are happy with a comfortable bed, air con that works and a clean bathroom. We were there to use the pools, day tripping, etc., not to sit in our hotel room all day. Overall, very happy and would book Merlin Patong again.

Posted by , from Geelong on 25 Nov. 2018

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5 out of 5
We upgraded to a room on the 2nd floor overlooking the beautiful pool and gardens as we did not feel comfortable in the the room allocated to us on arrival.The room was spotless and the view very nice.My husband being aged had great difficulty climbing into the bath for a shower (a safety issue ).The king size bed was too hard.On the whole it was a pleasure to stay at the Merlin and would highly recommend it as it and the gardens were well maintained and was so central

Posted by , from Gold coast Queensland on 12 Sep. 2018

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3 out of 5
Pros: Location
Cons: Change sun lounges and re tile pool
Location excellent. Friendly helpful staff. Pool tired, sun lounges uncomfortable

Posted by on 4 Sep. 2018

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5 out of 5

Nice hotel. Close to everything. Kind and honest s

I left 60,000bact in the room by accident and they stopped me from checking out and returned it all. Incredibly honest!

Posted by , from cessnock Australia on 16 Jul. 2018

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5 out of 5
Nice hotel close to beach, shops and bars. Staff were very efficient and obliging. Spotlessly clean, food was great and reasonably priced. Never missed out on a bed by the pool. Only complaint is WiFi is not good.

Posted by on 14 Jul. 2018

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Comment from Hotel Management

3 Aug. 2018 by ruai

Thank you for the compliment and will improve on the bad. Welcome back

Property Features

Patong Merlin Hotel offers its guests a full-service spa, 4 the outdoor swimming pools, a fitness centre, and a kid's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Patong Merlin Hotel. Self parking is free. This 4-star Patong hotel is smoke free.

  • 448 guestrooms or units
  • 4 levels
  • 7 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 1986
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Library
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Phuket (HKT-Phuket Intl.) (35.4 km / 22 mi)
  • Parking: Free self parking

Room Amenities

Patong Merlin Hotel offers 448 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Patong hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Coconut Coffee Room – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Seaside Terrace – This restaurant specialises in barbecue and only serves dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies


  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per day.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • Union Pay


Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 648 for adults and THB 324 for children (approximately)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merlin Hotel Patong
  • Merlin Patong
  • Merlin Patong Hotel
  • Patong Hotel Merlin
  • Patong Merlin
  • Patong Merlin Hotel
  • Patong Merlin Hotel Phuket

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.