Patong Merlin Hotel Deals & Reviews (Phuket, THA)

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Patong Merlin Hotel, Phuket, current page

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4.1 out of 5

Very good!

See all 52 Wotif Reviews

"The location is great, the pools are fantastic, breakfast is amazing and the staff are just lovely " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A family-friendly stay in Patong awaits you at Patong Merlin Hotel. Within steps you'll find Patong Beach and Bangla Road within a 15-minute stroll. Highlights at this beachfront hotel include 2 restaurants, 4 outdoor swimming pools, and a full-service spa.

You can enjoy LED TVs with satellite channels, and all 448 rooms feature free WiFi, coffee/tea makers, and free bottled water. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Safes, hair dryers, and phones are also available.

A relaxing day at Merlin Spa can include Swedish massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Coconut Coffee Room, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and kids' swimming pool. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

You'll be 1.2 km (0.7 mi) from Jungceylon Shopping Center and 2.9 km (1.8 mi) from Freedom Beach with a stay at this 4-star Patong hotel.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

AU$53* Per night/room 29 Jan. - 30 Jan.

Standard Room, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Superior Room, 2 Bedrooms, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Patong Merlin Hotel ratings based on 52 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Patong Merlin Hotel

5 out of 5

The location is great, the pools are fantastic, breakfast is amazing and the staff are just lovely

Posted by Narelle, from Traralgon. Australia on 15 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by The Management

Dear Narelle, We appreciate the time you took to review your recent stay with us, and we are pleased that you enjoyed your time here. We hope to welcome you back for another great stay before long.

5 out of 5

The Patong Merlin was big. It was easy to feel that you were not too crowded.

Posted by a verified traveller on 25 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by The Management

Thank you for taking the time to share your feedback. We are glad to know that you had a relaxing holiday with us. We hope to have the pleasure of welcoming you again very soon.

4 out of 5

Beautiful place and fantastic location the only let down was staff which were mostly rude and unprofessional

Posted by a verified traveller on 7 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by The Management

Dear Guest, Thank you for staying with us and for your review. We are glad to know that overall your experience was positive. However, we are disappointed to hear that you found our staff to be unfriendly and that you did not receive a professional service. We do hope you give us another chance as we will definitely improve our services. Best regards, The Management

4 out of 5

Posted by a verified traveller on 24 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by The Management

Thank you for choosing to stay with us and for rating us. We are glad to know that you had a good stay overall. We do hope to see you again soon.

5 out of 5

Posted by a verified traveller on 4 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by The Management

Thank you for choosing our resort and leaving your excellent rating. We hope to see you again very soon for another comfortable stay.

4 out of 5

Posted by a verified traveller on 21 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by The Management

Thank you so much for your rating. We hope to turn your good experiences to best and earn 5-stars from you the next time.

5 out of 5

Location to beach and outlets and restaurants .Great breakfast buffet

Posted by a verified traveller on 28 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by The Management

Thank you for giving us a perfect rating! We are glad to hear that you found our location convenient and loved our breakfast buffet. We hope to welcome you back to the hotel in the near future.

4 out of 5

Lovely hotel close to everything rooms are a good size swimming pool was lovely

Posted by a verified traveller on 1 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by The management

Thank you for your great review! We appreciate all the feedback. We look forward to being of service when you return to Phuket.

5 out of 5

Location and size with plenty of pools to choose from.... Great breakfast

Posted by a verified traveller on 15 May 2019

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Comment from Hotel Management

10 Jun. 2019 by Patong Merlin Hotel Management Team

Thank you for giving us a perfect rating！ We are glad that you loved our pools, breakfast and convenient location. Looking forward to having you again as a guest in our hotel.

2 out of 5

Location was nice but staff were impersonal, breakfast and food was disappointing

Posted by D on 7 Jan. 2019

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About the Patong Merlin Hotel

Location 44, Thaveewong Road, Patong, Phuket 83150

Property Features

Patong Merlin Hotel offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Patong Merlin Hotel. Self parking is free. This 4-star Patong hotel is smoke free.

448 guestrooms or units
4 levels
7 buildings
2 dining venues
2 swim-up bars
2 bars or lounges
Built in 1986
Bar by the pool
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Library
Terrace
Garden
Beauty salon
Computer for guest use
Newspapers in lobby (free)
Television in lobby
ATM
Onsite shopping
Bellhop
No smoking on site

Family Friendly Amenities

Family property
Number of outdoor pools - 4
Children's pool
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Airport: Phuket Intl. Airport (HKT) (40.8 km / 25.3 mi)
Parking: Free self parking

Room Amenities

Patong Merlin Hotel offers 448 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Minibar
In-room dining (limited hours)
LED television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Air conditioning
Ensuite bathroom
Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coconut Coffee Room - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Seaside Terrace - This restaurant specializes in barbecue and serves dinner only. Open daily.

Room service (during limited hours) is available.

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 10
Outdoor treatment areas
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Spa tub in spa
Massages
Swedish massage
Thai massage
Reflexology
Sports massage

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

No rollaway/extra beds available
No cots (infant beds) available
No lifts
Cash or credit card deposit required
UnionPay
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: THB 648 for adults and THB 324 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Merlin Hotel Patong
Merlin Patong
Merlin Patong Hotel
Patong Hotel Merlin
Patong Merlin
Patong Merlin Hotel
Patong Merlin Hotel Phuket
Patong Merlin Hotel Hotel
Patong Merlin Hotel Patong
Patong Merlin Hotel Hotel Patong

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Patong Merlin Hotel