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Novotel Phuket Resort

4-star property
282 Phrabaramee Rd, Patong, Phuket 1800 796 370
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4.4 out of 5
Excellent!
See all 57 Wotif Reviews

"For me it all started upon check in when I was greeted by Berkeley. Then moving onto the pool acces room for the next 7 nights with the helpful Ark, m ... " More

By a verified traveller on Thu 05 Apr 2018

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Hotel Description

At Novotel Phuket Resort you'll be within just a 15-minute stroll of Patong Beach and Kalim Beach. Highlights at this beach resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LED TVs with digital channels, and all 217 rooms feature free WiFi, safes, and phones. Additionally, room service and desks are available.

A relaxing day at Le Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, Coffe House, serves Asian cuisine and is open for breakfast, lunch, and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers as well as access to yoga classes and tennis lessons. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Patong resort include Royal Paradise Night Market and Bangla Road.

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Phuket Resort ratings based on 57 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Phuket Resort

Everyone (24) Couples (26) Family (7)
1 out of 5
1. Room was not ready. 2. Aircon broke 2.30 in the morning. 3. My 5 year old fell through a broken wooden step. 4. Breakfast was bad all food was left open in hot weather. 5. No cold water for shower for 3 hours.

Posted by on 23 Jul. 2018

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4 out of 5
For me it all started upon check in when I was greeted by Berkeley. Then moving onto the pool acces room for the next 7 nights with the helpful Ark, maybe attending to my luggage. Followed by the brilliant room service by the wonderful young lady room attendant. Then so many polite & helpful members of staff at breakfast, in reception & pool area. Not to mention the lovely Mew and her blond female equivalent whom both assisted in staff management & interaction with guests in regards to feedback positive & negative into the whole Novotel experience!

Posted by , from mortdale sydney nsw australia on 5 Apr. 2018

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5 out of 5

Best of everything at Novotel

Couldn't have imagined such a great introduction to Phuket on our first visit here. The whole resort and staff could not have been better. We will be back again now that we have discovered such a gem to stay at in beautiful Phuket .

Posted by , from Caloundra, Australia on 17 Apr. 2017

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1 out of 5

Staff was very disappointing

Pros: The breakfast and the pool area
Cons: Staff training, staff couldn't speak english properly, all over service
Location: location is ok. not too far from beach and the hustle and bustle but far enough to get a good rest
I am really shocked about the service provided to us. First of all it took over 45 minutes for the staff to get organised and to find our booking. I had the feeling they didn't know what they were doing and their English was at a beginner level so very hard to communicate. We ended up staying only one night but still had to pay for 3. Nobody offered any compensation. Being from the industry myself, i would do anything possible to make my guests happy but obviously they did not care. Would not recommend anyone to stay at this hotel.

Posted by , from Sydney on 15 Dec. 2015

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5 out of 5

Awesome resort

We loved everything about this hotel and we will definitely be going back

Posted by on 3 Dec. 2015

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5 out of 5
Pros: Gleaming swimming pools, choice of 3 and amazing views
Cons: Included massage was ordinary
Location: Perfect, Quiet but close enough
Facilities: Outstanding, Everything you could want; Value: Affordable, Fantastic breakfast; Service: Outstanding, Friendly smiling staff; Cleanliness: Immaculate, Constant maintenance; Onsite Thai restaurant exceptional, food, decor and service

Posted by , from Australia - QLD - Cairns on 24 Aug. 2014

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5 out of 5
Pros: Constant recognition of your presence
Cons: Nothing
Location: Away from it all, quiet end of the resort
Facilities: Home away from home, enough for our needs; Value: Bargain; Service: Go the extra mile, very prompt with requests; Cleanliness: Immaculate, older hotel but well kept; everyone was sooooo helpful and pleasant. Shops and massages on the doorstep. Transfers to the centre but it was in walking distance anyway/

Posted by , from Australia - NSW - Sydney on 20 Aug. 2014

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5 out of 5
Pros: The welcoming staff from gardner to front reception
Cons: I am unable to find one!
Location: Outstanding
Facilities: Home away from home; Value: Amazing; Service: Go the extra mile; Cleanliness: Beautiful; the rooms and views are great and its away from the mess, but close enough for you to enjoy Phuket beach by foot.

Posted by , from Australia - VIC - Melbourne on 8 Jan. 2014

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4 out of 5

Posted by , from Australia - QLD - Brisbane on 6 Sep. 2013

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5 out of 5
Pros: The view
Cons: The beds are hard, even after requesting them to add something to sofen it. which they actually have a card trying to justify the hardness
Value: Great deal; Cleanliness: clean but a mould smell ; free shuttle into town

Posted by , from Australia - VIC - Melbourne on 31 Aug. 2013

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About the Novotel Phuket Resort

Location 282 Phrabaramee Rd, Patong, Phuket 83150

All-inclusive Details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Novotel Phuket Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Novotel Phuket Resort offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the eco-friendly Novotel Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Novotel Phuket Resort was completed in November 2016. This 4-star Patong resort is smoke free.

  • 217 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and slippers. 42-inch LED televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining
  • LED television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coffe House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Old Fisherman - This restaurant specializes in seafood and serves dinner only. Open daily.

Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.

Room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is a certified Thailand SHA Plus hotel.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Phuket Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, American Express, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 500 per person (approximately)
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Phuket
  • Novotel Phuket Kathu
  • Novotel Phuket Resort
  • Novotel Phuket Resort Kathu
  • Novotel Resort
  • Novotel Resort Phuket
  • Phuket Novotel
  • Phuket Novotel Resort
  • Phuket Resort
  • Resort Phuket
  • Novotel Phuket Vintage Park Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Patong
  • Novotel Phuket Hotel Patong
  • Novotel Hotel Phuket
  • Novotel Patong
  • Patong Novotel
  • Patong Novotel
  • Novotel Resort Phuket
  • Novotel Phuket Resort Patong
  • Novotel Patong
  • Novotel Hotel Phuket
  • Patong Novotel
  • Novotel Patong
  • Novotel Hotel Phuket
  • Novotel Resort Phuket
  • Novotel Phuket Hotel Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Resort Resort
  • Novotel Phuket Resort Resort Patong

You should know

  • Novotel Phuket Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.