4.4 out of 5

"For me it all started upon check in when I was greeted by Berkeley. Then moving onto the pool acces room for the next 7 nights with the helpful Ark, m ... " More

By a verified traveller on Thu 05 Apr 2018

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Hotel Description

At Novotel Phuket Resort you'll be within a 20-minute stroll of popular places like Patong Beach and Bangla Road. Highlights at this beach resort include a full-service spa, a restaurant and an outdoor swimming pool.

All 217 rooms feature LED TVs and phones.

A day of pampering at Le Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Coffe House, serves Asian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the resort's own bar/lounge. Enjoy the pool loungers along with access to yoga classes and tennis lessons. Other amenities include free WiFi in public areas, a business centre and a 24-hour front desk. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4-star Patong resort include Jungceylon Shopping Center and Karon Beach.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$102* Per night/room 29 Sep. - 30 Sep.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Novotel Phuket Resort ratings based on 58 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Phuket Resort

Everyone (24) Couples (27) Family (7)
1 out of 5
1. Room was not ready. 2. Aircon broke 2.30 in the morning. 3. My 5 year old fell through a broken wooden step. 4. Breakfast was bad all food was left open in hot weather. 5. No cold water for shower for 3 hours.

Posted by on 23 Jul. 2018

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4 out of 5
For me it all started upon check in when I was greeted by Berkeley. Then moving onto the pool acces room for the next 7 nights with the helpful Ark, maybe attending to my luggage. Followed by the brilliant room service by the wonderful young lady room attendant. Then so many polite & helpful members of staff at breakfast, in reception & pool area. Not to mention the lovely Mew and her blond female equivalent whom both assisted in staff management & interaction with guests in regards to feedback positive & negative into the whole Novotel experience!

Posted by , from mortdale sydney nsw australia on 5 Apr. 2018

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5 out of 5

Best of everything at Novotel

Couldn't have imagined such a great introduction to Phuket on our first visit here. The whole resort and staff could not have been better. We will be back again now that we have discovered such a gem to stay at in beautiful Phuket .

Posted by , from Caloundra, Australia on 17 Apr. 2017

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1 out of 5

Staff was very disappointing

Pros: The breakfast and the pool area
Cons: Staff training, staff couldn't speak english properly, all over service
Location: location is ok. not too far from beach and the hustle and bustle but far enough to get a good rest
I am really shocked about the service provided to us. First of all it took over 45 minutes for the staff to get organised and to find our booking. I had the feeling they didn't know what they were doing and their English was at a beginner level so very hard to communicate. We ended up staying only one night but still had to pay for 3. Nobody offered any compensation. Being from the industry myself, i would do anything possible to make my guests happy but obviously they did not care. Would not recommend anyone to stay at this hotel.

Posted by , from Sydney on 15 Dec. 2015

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5 out of 5

Awesome resort

We loved everything about this hotel and we will definitely be going back

Posted by on 3 Dec. 2015

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5 out of 5
Pros: Gleaming swimming pools, choice of 3 and amazing views
Cons: Included massage was ordinary
Location: Perfect, Quiet but close enough
Facilities: Outstanding, Everything you could want; Value: Affordable, Fantastic breakfast; Service: Outstanding, Friendly smiling staff; Cleanliness: Immaculate, Constant maintenance; Onsite Thai restaurant exceptional, food, decor and service

Posted by , from Australia - QLD - Cairns on 24 Aug. 2014

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5 out of 5
Pros: Constant recognition of your presence
Cons: Nothing
Location: Away from it all, quiet end of the resort
Facilities: Home away from home, enough for our needs; Value: Bargain; Service: Go the extra mile, very prompt with requests; Cleanliness: Immaculate, older hotel but well kept; everyone was sooooo helpful and pleasant. Shops and massages on the doorstep. Transfers to the centre but it was in walking distance anyway/

Posted by , from Australia - NSW - Sydney on 20 Aug. 2014

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5 out of 5
Pros: The welcoming staff from gardner to front reception
Cons: I am unable to find one!
Location: Outstanding
Facilities: Home away from home; Value: Amazing; Service: Go the extra mile; Cleanliness: Beautiful; the rooms and views are great and its away from the mess, but close enough for you to enjoy Phuket beach by foot.

Posted by , from Australia - VIC - Melbourne on 8 Jan. 2014

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4 out of 5

Posted by , from Australia - QLD - Brisbane on 6 Sep. 2013

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5 out of 5
Pros: The view
Cons: The beds are hard, even after requesting them to add something to sofen it. which they actually have a card trying to justify the hardness
Value: Great deal; Cleanliness: clean but a mould smell ; free shuttle into town

Posted by , from Australia - VIC - Melbourne on 31 Aug. 2013

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All-inclusive Details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Novotel Phuket Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Novotel Phuket Resort offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. The business-friendly Novotel Phuket Resort also features tour or ticket assistance, dry cleaning/laundry services, and a porter/bellboy. Self parking is free. A complete renovation of Novotel Phuket Resort was completed in November 2016. This 4-star Patong resort is smoke free.

  • 217 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (33.7 km / 20.9 mi)
  • Parking: Free self parking

Room Amenities

Novotel Phuket Resort offers 217 forms of accommodation with air conditioning. 42-inch LED televisions come with digital channels. Bathrooms include a shower.

  • LED television
  • Digital channels
  • Shower
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Coffe House – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Old Fisherman – This restaurant specialises in seafood and only serves dinner. Open daily.

Ruen Thong – This restaurant specialises in Thai cuisine. Open daily.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • 24-hour check-in
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Phuket
  • Novotel Phuket Kathu
  • Novotel Phuket Resort
  • Novotel Phuket Resort Kathu
  • Novotel Resort
  • Novotel Resort Phuket
  • Phuket Novotel
  • Phuket Novotel Resort
  • Phuket Resort
  • Resort Phuket
  • Novotel Phuket Vintage Park Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Patong
  • Novotel Phuket Hotel Patong
  • Novotel Hotel Phuket
  • Novotel Patong
  • Patong Novotel
  • Patong Novotel
  • Novotel Resort Phuket
  • Novotel Phuket Resort Patong
  • Novotel Patong
  • Novotel Hotel Phuket
  • Patong Novotel
  • Novotel Patong
  • Novotel Hotel Phuket
  • Novotel Resort Phuket
  • Novotel Phuket Hotel Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Resort Resort
  • Novotel Phuket Resort Resort Patong

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.