4.0 out of 5

"Situated a little out of Patong but close enough to get to anything you might require. Staff as you'd expect were very helpful, a nice pool and great ... " More

By a verified traveller on Mon 16 Oct 2017

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Hotel Description

A luxury stay in Kamala awaits you at Hyatt Regency Phuket Resort. Within a 20-minute stroll, you'll find popular places like Kamala Beach and Tsunami Memorial. Highlights at this family-friendly resort include 2 restaurants, a full-service spa and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 201 rooms feature free WiFi, balconies and tablet computers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. You'll find nice touches like soaking tubs, rainfall showerheads and bathrobes to enhance your stay. Separate bathtubs and showers, coffee/tea makers and free bottled water are also available.

A relaxing day at Nahm Spa can include Thai massages, body scrubs and facials along with aromatherapy and mani/pedis. The restaurant, The Pool House, serves international cuisine and is open for breakfast, lunch and dinner. The Pool Bar is the resort's own bar. Enjoy the free kids' club, fitness centre, kids' swimming pool and pool loungers. 2325 square feet (216 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, free supervised kids' activities and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 5-star Kamala resort include Phuket Fantasea and Surin Beach.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$108 per night

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Phuket Resort ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Phuket Resort

Everyone (5) Couples (2) Family (2)
4 out of 5
Great hotel. Only trouble was the Bollywood wedding that effectively took over the hotel for 3-4 days. The wedding party may have been tretaed like kings but the rest of us were put to the side. A real shame.

Posted by on 5 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Julian Keller

Dear Anonymous, Warm Greetings from Hyatt Regency Phuket Resort! Thank you very much for high score rate on your recent stay in our resort. We really appreciate your feedback and are glad you had a great time with us. We look forward to being your resort of choice when you travel back to Phuket, please do not hesitate to contact us should you require any further assistance and we certainly look forward to welcoming you back in the near future. Sincerely, Julian Keller Front Office Manager

5 out of 5
Amazing place amazing staff it was a great time. Loved the food and the property best place to stay in phuket by far.

Posted by on 10 May 2019

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Comment from Hotel Management

12 May 2019 by Julian Keller

Dear Valued Guest, Warm Greetings from Hyatt Regency Phuket Resort! Thank you very much for high score rate on your recent stay in our resort. We really appreciate your feedback and are glad you had a great time with us and it would be my pleasure to share your kind comments with the team which I am confident it will further motivate them in their efforts to exceed guests' expectations. We look forward to being your resort of choice when you travel back to Phuket, Sincerely, Julian Keller

4 out of 5
Would have been nice to have a lovely swimming beach in front of the resort, but other than that, can't fault it!

Posted by on 30 Apr. 2019

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Comment from Hotel Management

8 May 2019 by Julian Keller

Thank you very much for taking the time to complete the Guest Satisfaction Survey regarding your recent stay at the hotel. We appreciate the feedback which you have provided us with. I am delighted to hear that you had an enjoyable stay with us and it would be my pleasure to share your kind comments with the team in regards our main swimming pool I look forward to welcoming you back in the not too distance future and thank you once more for taking the time to share your feedback Sincerely yours Julian Keller

4 out of 5
Club lounge facility private and good. Open space main pool warm and balmy- relaxing. Buffet breakfast excellent. Two standout staff members are Momo and Miki - most helpful. Dislike distances from room to reception and pool area- needing a cart for transport. Had a major water leak and an electrical issue necessitating a room change. Very far from hotel to main town, shuttle not available after 7pm. Pool hours not flexible enough. Suggestions- inform guests to book eg elephant excursions day before. Get staff to visit the attractions so they can explain them. Explain all hotel facilities and how to access it. Market the spa facilities to get guests in. Lovely spa staff and beautiful spa treatment rooms.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Julian Keller

Dear Anonymous, Warm Greetings from Hyatt Regency Phuket Resort! Thank you very much for high score rate on your recent stay in our resort. We really appreciate your feedback and are glad you had a great time with us. We look forward to being your resort of choice when you travel back to Phuket, please do not hesitate to contact us should you require any further assistance and we certainly look forward to welcoming you back in the near future. Sincerely, Julian Keller Front Office Manager

4 out of 5
Nice hotel with good services. Breakfast is fantastic - lunch and dinner Over prices for the selection. Staff were wonderful

Posted by , from Brisbane on 16 Sep. 2018

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Comment from Hotel Management

20 Sep. 2018 by Julian Keller

Dear Lisa, Warm Greetings from Hyatt Regency Phuket Resort! Thank you very much for high score rate on your recent stay in our resort. We really appreciate your feedback and are glad you had a great time with us. We look forward to being your resort of choice when you travel back to Phuket, please do not hesitate to contact us should you require any further assistance and we certainly look forward to welcoming you back in the near future. Thank you very much for your kind comments about our staff which will certainly be shared with the whole team! Sincerely, Julian Keller Assistant Front Office Manager

4 out of 5

RELAXING HOTEL

Location: Best to take a taxi into Patong, we did walk one day but it is very hilly so much better off with a 500baht tuk tuk.
Situated a little out of Patong but close enough to get to anything you might require. Staff as you'd expect were very helpful, a nice pool and great meals.

Posted by , from Melbourne on 16 Oct. 2017

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1 out of 5

Avoid this hotel like the plague....

Pros: Good pool location. Service staff friendly and responsive to service issues. Isolated from Patong. Not much else I like about this hotel unfortunately
Cons: Talked to the management at the hotel. Management is either clueless how to address the problem, or worse incompetent. Change needs to be made urgent
Location: Very isolated, beach not very attractive full of corrals. To get to Kamala beach or to nearby towns you will have to pay exuberant taxi cost
My wife and son got gastric from the restaurant near the pool. There were numerous social media reviews on same issue with other visitors THIS YEAR. I regret for not listening for these comments. Our Phuket stay was ruined because of the gastric - 4 days stuck in room with over 12 incidents of vomiting, in addition to diarrhea. Called hotel recommended doctor. He charged $350 for a 1/2 hour visit. Although hotel quoted $150. The drugs prescribed for my 10 year old son was not suitable for children. This was based on my paediatric mother in laws feedback, She is based in USA. Talked to the management at the hotel. Management is either clueless how to address the problem, or worse incompetent. AVIOD THIS HOTEL AND THE MANAGEMENT UNTIL CHANGE IS MADE

Posted by , from Sydney, Australia on 27 Jan. 2017

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5 out of 5

Amazing Views and Facilities

Pros: Room Facilities, Hotel Staff, Views
Cons: Location can't really be improved, but maybe a bigger menu
Location: Location wasn't the greatest as there isn't as much to do in Kamala compared to Patong. Something closer to Patong would have been more ideal.
Hotel staff were very curteous and accommodating! Brilliant views of the Indian ocean.

Posted by , from Melbourne on 18 Dec. 2015

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5 out of 5

Beautiful hotel

Hotel staff were lovely and hotel was immaculate! Would recommend this to anyone!

Posted by on 17 Dec. 2015

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4 out of 5
Pros: Location and resort layoutt
Cons: Needs better shuttle services due to location
Location: Perfect
Facilities: Above average; Value: Affordable; Service: Professional, Courteous; Cleanliness: Tidy, Clean, Neat;

Posted by , from Australia - VIC - Melbourne on 1 Dec. 2014

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About the Hyatt Regency Phuket Resort

Location 16/12 Moo 6, Kamala, Phuket 83150

Property Features

Hyatt Regency Phuket Resort offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Event space at this resort measures 2325 square feet (216 square metres) and includes conference rooms. A kid's pool, spa services, and a free kid's club are also featured at the luxury Hyatt Regency Phuket Resort. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Kamala resort is smoke free.

  • 201 guestrooms or units
  • 3 levels
  • 14 buildings
  • 2 dining venues
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 2013
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (28.1 km / 17.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Regency Phuket Resort offers 201 forms of air-conditioned accommodation with tablet computers and minibars. Rooms open to balconies. 40-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • Tablet
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Pool House – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Sunset Grill – Overlooking the ocean, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

The Pool Bar – This bar is located by the pool. Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 6
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1484.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hyatt Regency Phuket Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • No lifts
  • Debit cards not accepted
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 765 for adults and THB 380 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way)
  • Rollaway bed fee: THB 1484.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Phuket Resort
  • Hyatt Regency Phuket
  • Hyatt Regency Phuket Resort
  • Hyatt Regency Resort Phuket
  • Hyatt Resort Phuket
  • Phuket Hyatt
  • Phuket Hyatt Regency
  • Phuket Regency Hyatt
  • Regency Hyatt Phuket
  • Regency Phuket
  • Hyatt Regency Phuket Resort Kamala
  • Hyatt Regency Phuket Kamala

You should know

  • Hyatt Regency Phuket Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.