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4.3 out of 5

"We loved the fact that this resort was right on the beachfront , lovely restaurant and pool , metres onto the beach , and we couldn’t fault the resort ... " More

By a verified traveller on Fri 06 Mar 2020

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$54* Per night/room 14 Aug. - 15 Aug.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

A family-friendly stay in Kamala awaits you at Novotel Phuket Kamala Beach. Within a 5-minute stroll you'll find Kamala Beach and Phuket Fantasea within a 20-minute walk. Highlights at this beach hotel include 3 bars/lounges, a full-service spa, and a restaurant.

All 166 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, balconies, and in-room childcare. Minibars provide refreshments, and 24-hour room service makes dining in an option. Free bottled water, safes, and hair dryers are also available.

A relaxing day at In Balance Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Soul Kitchen, serves international cuisine and is open for breakfast, lunch, and dinner. On The Roof is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the outdoor swimming pool, free kids' club, fitness center, and steam room. Plus you'll find free WiFi in public areas, a kids' swimming pool, and free supervised kids' activities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also limited parking, along with the convenience of a free shopping center shuttle.

With a stay at this 4-star Kamala hotel, you'll be 1.7 km (1.1 mi) from Surin Beach and 3.6 km (2.2 mi) from Bang Tao Beach.

Novotel Phuket Kamala Beach ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Phuket Kamala Beach

Everyone (1) Couples (2)
5 out of 5
We loved the fact that this resort was right on the beachfront , lovely restaurant and pool , metres onto the beach , and we couldn’t fault the resort service first class, nothing too much trouble for the staff, very nice breakfast

Posted by on 6 Mar. 2020

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4 out of 5

Pleasant hotel, good location.

Pros: Position, good food.
Cons: Walkways need vacuuming more regularly
Location: Proximity to Fantasea. Beach is good. Walking distance to local food stalls
Two staff outstanding. The lovely girl in charge of the dining room, and the young man overseeing drinks. An enjoyable roof top bar.

Posted by , from Perth on 1 Jan. 2016

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Comment from Hotel Management

4 Jan. 2016 by Novotel Kamala

We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback and to read the hotels location was a highlight, along with the 2 team members that stood out; really nice to read thank you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Sargeant Events & Marketing Manager Novotel Phuket Kamala Beach.

4 out of 5
Pros: Breakfast buffet
Cons: Villa was in fact just an average hotel room - with great views. Room Service tray not collected for 36 hrs. Tea & coffee not replenished for 3days
Location: Away from it all
Facilities: Typical; Value: Over priced; Service: Respectful; Cleanliness: Poor, Toilet in room filthy; Parking is next to the sewerage plant and stinks. Did not see the GM or witness any management presence. No drinks service around the pool.

Posted by , from Australia - QLD - Brisbane on 9 Nov. 2014

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About the Novotel Phuket Kamala Beach

Location 118/16 Moo 3, Kamala, Phuket 83150

Property Features

Novotel Phuket Kamala Beach offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the family-friendly Novotel Phuket Kamala Beach. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Kamala hotel.

  • 166 guestrooms or units
  • 4 levels
  • 5 buildings
  • 3 bars or lounges
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Phuket Intl. Airport (HKT) (26.1 km / 16.2 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle

Room Amenities

Novotel Phuket Kamala Beach offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Kamala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

On The Roof - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

The Living Room - This sports bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Lilo Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1662.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Phuket Kamala Beach

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 per person (approximately)
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1662.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Beach
  • Novotel Beach Hotel
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Kamala
  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Beach Kamala
  • Novotel Phuket Kamala Beach Hotel Kamala

You should know

  • Novotel Phuket Kamala Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.