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4.5 out of 5

"Very beautiful place. Room is amazing and huge, love the ocean view from the room. " More

By a verified traveller on Fri 08 Nov 2019

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Hotel Description

A luxury stay in Kamala awaits you at U Zenmaya Phuket. You'll be 1.9 km (1.2 mi) from Kalim Beach and 3.1 km (1.9 mi) from Patong Beach. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 50 rooms feature free WiFi, coffee/tea makers, and free bottled water. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, safes, hair dryers, and phones are available.

A day of pampering at Zanmaya Spa can include deep-tissue massages, Swedish massages, and body wraps along with aromatherapy and reflexology. The restaurant, Zeascape, serves Thai cuisine and is open for breakfast, lunch, and dinner. Breezes Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the fitness center and pool loungers as well as access to free bike rentals. Conference space and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle.

This 4.5-star Kamala hotel is 4 km (2.5 mi) from Kamala Beach and 4.6 km (2.9 mi) from Bangla Road.

Premium Deluxe Sea View with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Seaview Suite with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Sea View with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Seaview Pool Access with Jacuzzi and Free Minibar

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room with Private Pool and Free Minibar

Bed Count 3 King Beds Maximum Occupancy 9 Max

Seaview Pool Access Suite with Jacuzzi and Free Minibar

Bed Count 1 King Bed Maximum Occupancy 3 Max

U Zenmaya Phuket ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for U Zenmaya Phuket

Everyone (9) Couples (1)
4 out of 5
Very beautiful place. Room is amazing and huge, love the ocean view from the room.

Posted by , from Melbourne on 8 Nov. 2019

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5 out of 5

Outstanding!

We stayed in a seaview pool access suite - highly recommend! Was a spectacular view from the deck/pool. Modern room that was spacious and comfortable. The buffet breakfast was without doubt the best we’ve experienced - 10/10. Staff were genuinely friendly/helpful - went above and beyond at every encounter. Location was perfect for what we wanted - far enough away that it was relaxing/peaceful. But it was also only roughly ten mins to the main strip of patong! Conveniently there was a courtesy shuttle running approx every 2 hours, was also easy to catch a tuktuk or or taxi when we wanted to go at our own leisure. Overall U Zenmaya was perfect - we’ll definitely be back!

Posted by , from Newcastle, Australia on 24 Oct. 2017

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5 out of 5
Very helpful staff. Great views from room . Pool is amazing.

Posted by , from Perth . Australia on 24 Aug. 2017

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Comment from Hotel Management

27 Aug. 2017 by Saisamorn

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Amazing

Amazing hotel, great views, very comfortable and relaxing overlooking the Andaman sea. Staff were friendly and helpful even giving me a cake and singing me happy birthday which was very unexpected. Few minor issues with the room but nothing a bit or minor maintenance wouldn't fix.

Posted by , from Perth, Australia on 28 May 2017

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5 out of 5

Amazing view and hotel

had a lovely stay with the best view. The pool was amazing and overall very clean rooms and caring staff

Posted by on 21 Feb. 2017

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4 out of 5

The Magnificent views

Pros: THe views, the staff, the breakfast
Cons: We did mention this to staff and they addressed this - at about 5pm every day; loud base beat music started at the bar across the cove.
Location: As above
The photos on the website look great - they still dont do the views credit. Rooms are beautiful, pool is gorgeous. Despite one or two glitches in the beginning - the staff went out of their way to manage things well for us and with grace. The hotel is a bit isolated - ie you cant wander anywhere outside the property; but there are a number of free shuttle and pick ups to Patong during the day. We also paid a reasonable fare for a taxi or a tuk tuk to the next beach around the point to the north. Breakfast is served with the view out into the sea - just amazing; let alone the wide selection of fresh food, from fruit to traditional Thai and almost anything in between, including a great capuchino.

Posted by , from New Zealand on 24 Jul. 2016

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4 out of 5

Beautiful hotel close to the beach

Beautiful hotel close to the beach, very nice staff, I am gluten free I took gluten free pasta and the chef cooked it for me which was much appriciated! Only let down was, I purchased a room with a private pool included not knowing that this pool is shared with 3 other rooms, other than that absolutely beautiful! And would recommend to friends and family.

Posted by on 12 Apr. 2016

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5 out of 5
Had an amazing week. We stayed in one of the delux pool rooms and was not disappointed. The room was spacious, and comfortable and the pool was well worth the extra costs!! The hotel overlooks the most beautiful ocean view with access to a private beach which is a lovely swim. Hotel staff were all very helpful and very friendly. The hotel is in a good position, close by to Phuket town and the beaches but far enough from the main tourist areas, especially the hecticness of Patong. Would definatley stay there again. The food was great, the room was lovely, the pools amazing and the staff very friendly.

Posted by on 14 Jan. 2016

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5 out of 5

Quiet and relaxing close to mountains and beach.

Pros: Quiet and relaxing. Modern and interesting design. Library and infinity pool. Ambience and staff.
Cons: Written instructions for using spa. More information on public transport to Phuket town rather than relying on taxis to get to places.
Location: Great shuttle to Patong. Massage and activities. Local beaches
Fantastic staff who were very helpful and friendly. Gave very comprehensive information and food was delicious.

Posted by , from Melbourne Australia on 4 Oct. 2015

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5 out of 5

Great location

Pros: Service and the friendly staff. Also the great taxi service across the road
Cons: Nothing
Location: Location is great about $ 200 baht out of Patong but take the courtesy bus into town
Nice and quiet hotel that's just far enough out of the madness of Patong

Posted by on 30 Sep. 2015

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Property Features

U Zenmaya Phuket offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury U Zenmaya Phuket. An area shuttle within 4.8 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. This 4.5-star Kamala hotel is smoke free.

  • 50 guestrooms or units
  • 3 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (30.6 km / 19 mi)
  • Property shuttles: Airport shuttle, area shuttle within 4.8 kilometers, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

U Zenmaya Phuket offers 50 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Kamala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Zeascape - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Breezes Pool Bar - This bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 3:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1187.0 per night.

Pet Policy

  • Pets and service animals are not allowed at U Zenmaya Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket U Zenmaya
  • U Phuket
  • U Zenmaya
  • U Zenmaya Phuket
  • U Zenmaya Phuket Hotel
  • U Zenmaya Phuket Hotel Kathu
  • U Zenmaya Phuket Kathu
  • Zenmaya
  • Zenmaya Phuket
  • U Zenmaya Phuket Kamala
  • U Zenmaya Phuket Hotel Kamala
  • U Zenmaya Phuket Hotel
  • U Zenmaya Phuket Kamala
  • U Zenmaya Phuket Hotel Kamala

You should know

  • U Zenmaya Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.