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Hotel Description

A luxury stay in Karon awaits you at Thavorn Palm Beach Resort Phuket. You'll be 9.3 km (5.8 mi) from Jungceylon Shopping Center and 10.3 km (6.4 mi) from Royal Paradise Night Market. Highlights at this beach resort include 2 restaurants, 3 outdoor swimming pools, and a free water park.

The restaurant, Windsong Bakery, serves international cuisine and is open for breakfast, lunch, and dinner. Chaba Swim-Up Pool Bar is the resort's own bar. Enjoy the free kids' club, gym, kids' swimming pool, and waterslide. 4822 square feet (448 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Karon resort include Karon Beach and within 30 minutes you'll find Kata Beach.

Deluxe Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$55* Per night/room 1 Sep. - 2 Sep.

Two Bedroom Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Fun Deluxe Terrace

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Seaview 3 Bedroom Suite with Bathtub

Bed Count 1 King Bed Maximum Occupancy 9 Max

Deluxe Terrace Garden Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Seaview Sunken Lounge Deluxe Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Thavorn Palm Beach Resort Phuket ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thavorn Palm Beach Resort Phuket

Everyone (9) Couples (1) Family (2)
5 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Rungpruhat Suwanbodee (Golf)

Dear Traveler, Thank you for choosing to stay with us and for rating your stay experience for "five out of five". We at most certain look forward to welcoming you back again on your returning trip to Phuket. Regards, Rungpruhat Suwanbodee (Golf) Hotel Manager

2 out of 5
Hotel was ok but many of the staff struggled with English tgat impacted our stay. Pools were in jeed of some maitenance. They tried charging 3000BHT for a small load of washing. Also AC in one room didnt work. Kids got bored after a couple of days. Beach was across the road and nice but not a lot else to do close by. Overall Thailand was not a country of smiles as we expected. Would not return to this place.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Rungpruhat Suwanbodee (Golf)

Dear Traveler, Thank you for choosing to stay with us at Thavorn Palm Beach Resort for your holiday in Phuket. Please allow me to reiterate my apologies for the disappointing experience on hotel laundry service fee as the price is obviously higher than laundry per kilo from outside the hotel. I believe our front office team has done their best by offering you a discount rate for the hotel laundry service. Karon Beach is one of the prime spots in Phuket where most guests love and enjoy some beach activities or relaxing under the sun. Karon Beach is actually close enough to Patong where all the actions are and far enough from the bustling area. Very suitable for families travelling with young kids. By the way, it's our great pleasure to have you and your family stay with us. Despite your disappointment on this occasion, we do hope that we will have the opportunity of welcoming you back to Thavorn Palm Beach Resort again. Regards, Rungpruhat Suwanbodee (Golf) Hotel Manager

2 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Rungpruhat Suwanbodee (Golf)

Thank you for your feedback. Have a nice day.

5 out of 5

Great value for money

Staff were so friendly always . Meal at Old Siam Restarant was divine !!!

Posted by on 12 May 2018

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Comment from Hotel Management

16 May 2018 by frederic

thank you very much for your review , looking forward to welcome you back

4 out of 5
Pros: Garden areas & all the pools & location next to beach
Cons: Keep up the renovating
Location: Great beaches, bars & restaraunts nearby
Understand a work in progress to bring it back to what a grand hotel it was. We were put in a room that was in need of renovating, it was very bad,to the credit of the staff after we complained we were upgraded to a deluxe room which was fantastic If you stay make sure it is a renovated room. Overall a great stay with wonderful gardens & pool area also there are rabbits, large turtles & bird life in the gardens

Posted by , from west australia on 18 Sep. 2017

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Comment from Hotel Management

31 Oct. 2017 by Sorrawis

Dear Mr. Denis, Thank you for taking the time to write a review on your experience while recently staying at the Thavorn Palm Beach Resort. I am extremely delighted that you enjoyed our beautiful garden, pools, helpful service from our staffs and spacious deluxe room. I will surely pass on this to the team as it will serve as an encouragement to continue to maintain a high standard for all guests. However, I note the disappointments you mention and will be addressed with the team to guide future product improvements. We absolutely will keep up our renovating project. We'd love to welcome you back again in the near future. Kind Regards, Sorrawis Nooprasert Resident Manager Thavorn Palm Beach Resort.

4 out of 5

Sprawling complex great staff fabulous gardens

Pros: The staff were great and the grounds absolutely beautiful. there was loads of room and shade around the pools.
Cons: The food is not good. Breakfast was ordinary, but the restaurants, one left me speechless for all the wrong reasons.
Location: The beach opposite, massages available anywhere, plenty of close shops and food outlets.
The resort is opposite the beach and has the most fabulous gardens where they have a large tortoise roaming free and semi tame rabbits. During our stay we stayed in 2 rooms, a junior suite and a standard room, in both of them the beds were very hard but they provided mattress toppers when asked. We ate at 2 of the restaurants and they seemingly do not have a clue about cooking european food. The seafood banquet had overcooked seafood, and the steak dinner was atrocious. Eat elsewhere if you can. The 4 pools were great with plenty of shade, The staff were friendly and extremely helpful. There is a short walk to plenty of shops and restaurants.I would happily return.

Posted by , from Melbourne on 3 Sep. 2017

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Comment from Hotel Management

31 Oct. 2017 by Sorrawis

Dear Mr. Jeff, Thank you for taking the time to write a review on your experience while recently staying at the Thavorn Palm Beach Resort. We are extremely delighted that you enjoyed our fabulous garden, pools and great friendly service from our staffs. We will surely pass on this to the team as it will serve as an encouragement to continue to maintain a high standard for all guests. However, I note the disappointments you mention and will be addressed with the team to guide future product and service improvements. We'd love to welcome you back again in the near future. Kind Regards, The Management of Thavorn Palm Beach Resort.

3 out of 5

Close to beach - great breakfast

I think we just had bad luck.. We originally got a beach view room but the balcony door wouldn't close with howling wind from the ocean and it is on a busy street with thumping music from cars therefore I asked to move. We were moved to a pool view room with an interconnecting room. We could hear the people in their room next door all night and the next morning we had the room above being renovated on with drills and hammers all day long. The tv didn't work as it hadn't been reset even after as long ot to be. Make sure you ask for a room without an interconnecting door!!! The breakfast is great. The pools are nice. It would have been the place to be when it was first opened in the 70s. I would stay here again, just not in those rooms. Short walk to great food!

Posted by , from Australia on 18 Jul. 2017

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Comment from Hotel Management

6 Aug. 2017 by Sorrawis

Dear Value Guest, Thank you for your comment. We all appreciate your kind feedback, the praise about our resort. We once again thank you for your feedback and we'd love to welcome you back again in the near future. Kind Regards, Sorrawis Nooprasert Resident Manager, Thavorn Palm Beach Resort

3 out of 5

Good hotel. Poor Air Con

Huge hotel. 10 minutes walk just to reception . Air conditioning was troublesome . Failed one night. We swelted. No solid sleep Next night the air con rattled all night. Again poor sleep. Good hotel. Good staff. Check the air con before you go to sleep

Posted by , from Australia on 16 Aug. 2015

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4 out of 5

Beautiful gardens and hotel opposite the beach

Pros: The gardens were spectacular. We loved all the animals and birds around the resort and how peaceful it was.
Cons: We were expecting supplied tissues, as this is a fairly basic item in most rooms you stay in.
Location: Hotel is right opposite the beach and quick walking distance to some great restaurants and plenty of supermarkets and a few shops. Great coffee shop!
This hotel is such a lovely place to stay, in a great area, that is close to everything you need. The rooms, pool and gardens are well maintained and the staff were always helpful and friendly. We liked that you could get a credit to spend in the hotel if you forego housekeeping for a day. You don't always need new towels or your bed made everyday. A great place for rest and relaxation.

Posted by , from Sydney Australia on 26 Jul. 2015

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5 out of 5
Pros: The gardens

Posted by , from Australia - TAS - Hobart on 16 Oct. 2014

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Property Features

Thavorn Palm Beach Resort Phuket offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a bar/lounge, and a swim-up bar. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 4822 square feet (448 square meters) and includes conference space. A children's pool, a library, and a terrace are also featured at the luxury Thavorn Palm Beach Resort Phuket. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Karon resort.

  • 198 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars by the pool
  • 4822 sq ft of conference space
  • 448 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Thavorn Palm Beach Resort Phuket offers 198 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations include day beds and desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Karon resort provides complimentary wireless Internet access. LCD televisions come with cable channels and pay movies. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • Day bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Windsong Bakery - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Chaba Swim-Up Pool Bar - Onsite bar. Open daily.

Coffee Talk Cafe Karon - Onsite café. Open daily.

Ciao Pizza and Grill - This restaurant overlooks the ocean and specializes in Italian cuisine. Open daily.

Blue Heaven Pool Bar - This poolside steakhouse specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

The Seaview Deluxe with Sunken Lounge Infinity Terrace room category is not bookable for children age 11 and younger. Please note the guestroom infinity pool on the terrace is decorative and cannot be used for swimming.

The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Thavorn Palm Beach Resort Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Thavorn Palm Beach Resort Phuket

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually-wrapped food options are available for lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 550 for adults and THB 550 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thavorn Palm Beach Resort Phuket Karon
  • Thavorn Palm Beach Phuket Karon
  • Thavorn Palm Beach Phuket
  • Thavorn Palm Beach Resort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.