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Avista Grande Phuket Karon - MGallery

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Avista Grande Phuket Karon - MGallery

Beach/ocean view
Creator video
Deluxe Suite, Mountain View (Whirlpool bath)
Deluxe Suite, 1 King Bed, Sea View (Whirlpool bath) | Beach/ocean view
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Housekeeping
The current price is AU$161
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
38 Soi Luang Phor Chuan Soi 1, Karon, Phuket, 83100
  • Karon Beach
    ‪2 min walk‬
  • Kata Beach
    ‪14 min walk‬
  • Kata Noi Beach
    ‪5 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | View from room

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Mountain View (Whirlpool bath)

Balcony view

Deluxe Suite, Mountain View (Whirlpool bath)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Pool Access, Garden View

Deluxe Suite, 1 King Bed, Pool Access, Garden View

Deluxe Suite, 1 King Bed, Pool Access, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Sea View

Premier Room, 1 King Bed, Balcony, Sea View

Premier Room, 1 King Bed, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View (Whirlpool bath)

Balcony view

Deluxe Suite, 1 King Bed, Sea View (Whirlpool bath)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Pool Access, Sea View

Deluxe Suite, 1 King Bed, Pool Access, Sea View

Deluxe Suite, 1 King Bed, Pool Access, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Multiple Beds, Balcony, Sea View (Family)

Premier Room, Multiple Beds, Balcony, Sea View (Family)

Premier Room, Multiple Beds, Balcony, Sea View (Family)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony, Sea View (Avista)

Suite, 2 Bedrooms, Balcony, Sea View (Avista)

Suite, 2 Bedrooms, Balcony, Sea View (Avista)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
2 bedrooms
Blackout curtains
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Balcony, Mountain View (Family)

Deluxe Room, Multiple Beds, Balcony, Mountain View (Family)

Deluxe Room, Multiple Beds, Balcony, Mountain View (Family)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Mountain View

Deluxe Room, 1 King Bed, Balcony, Mountain View

Deluxe Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the area

Karon

A luxury stay in Karon awaits you at Avista Grande Phuket Karon - MGallery. Within a 5-minute stroll you'll find Karon Beach and Kata Beach within a 20-minute walk. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Pearl Spa can include deep-tissue massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Portosino Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. Dim Sun Rooftop Bar is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. 2422 square feet (225 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Karon hotel, you'll be 3.4 km (2.1 mi) from Big Buddha and 3.8 km (2.3 mi) from Kata Noi Beach.

What's nearby

  • Karon Beach - 2 min walk - 0.2 km
  • Kata Beach - 14 min walk - 1.2 km
  • Kata & Karon Walking Street - 16 min walk - 1.3 km
  • Kata Noi Beach - 5 min drive - 3.5 km
  • Big Buddha - 11 min drive - 8.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 73 min drive

Restaurants

  • ‪The Twin's Restaurant - ‬3 min walk
  • ‪Subway - ‬6 min walk
  • ‪Portosino Restaurant - ‬1 min walk
  • ‪Red chopstick - ‬7 min walk
  • ‪บ้านสายลม (Baan Sailom) - ‬6 min walk

About this property

Avista Grande Phuket Karon - MGallery

Luxury hotel with 3 restaurants and 2 outdoor pools
Avista Grande Phuket Karon - MGallery offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 2422 square feet (225 square metres) and includes conference space. Spa services, a library, and a complimentary children's club are also featured at the luxury Avista Grande Phuket Karon - MGallery. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Karon hotel.

  • 159 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 2422 sq ft of conference space
  • 225 sq. m of conference space
  • Built in 2017
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Avista Grande Phuket Karon - MGallery offers 159 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Pearl Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Thai

Similar properties

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Mandarava Resort and Spa Karon Beach

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,003 reviews
The price is AU$127
includes taxes & fees
18 Sept - 19 Sept
Mandarava Resort and Spa Karon Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CHAR'D Grill
  • Dim Sun Rooftop Bar
  • Portosino Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,422 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Avista Grande Phuket Karon - MGallery

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0835554005953
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 0835554005953. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Grande Phuket Karon MGallery Sofitel Hotel
Avista Grande Phuket MGallery Sofitel Hotel
Avista Grande Phuket Karon MGallery Sofitel
Avista Grande Phuket MGallery Sofitel
Avista Gran Phuket MGallery S

Frequently asked questions

What is the cancellation policy at Avista Grande Phuket Karon - MGallery?

Avista Grande Phuket Karon - MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Avista Grande Phuket Karon - MGallery?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Avista Grande Phuket Karon - MGallery on 22 Sept 2025 start from AU$160.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Avista Grande Phuket Karon - MGallery?

Yep, Avista Grande Phuket Karon - MGallery has a free self car park. Onsite parking is limited.

Are there any beaches close to Avista Grande Phuket Karon - MGallery?

Yep, Avista Grande Phuket Karon - MGallery is a short 4-minute walk from Karon Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Avista Grande Phuket Karon - MGallery?

Yep, Pearl Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Avista Grande Phuket Karon - MGallery have a pool?

Avista Grande Phuket Karon - MGallery has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Avista Grande Phuket Karon - MGallery?

Avista Grande Phuket Karon - MGallery features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs and premium bedding.

What makes Avista Grande Phuket Karon - MGallery a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Avista Grande Phuket Karon - MGallery.

Is Avista Grande Phuket Karon - MGallery family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Avista Grande Phuket Karon - MGallery is a hit with families.

Are there hot tubs in the rooms at Avista Grande Phuket Karon - MGallery?

No, but there are deep-soaking baths in the guestrooms.

Does Avista Grande Phuket Karon - MGallery serve breakfast?

Yep, guests love the buffet brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Avista Grande Phuket Karon - MGallery?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Avista Grande Phuket Karon - MGallery?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Avista Grande Phuket Karon - MGallery?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Avista Grande Phuket Karon - MGallery?

No, pets and service animals are not allowed.

Avista Grande Phuket Karon - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 604 reviews
Rating 8 - Good. 134 out of 604 reviews
Rating 6 - Okay. 41 out of 604 reviews
Rating 4 - Poor. 8 out of 604 reviews
Rating 2 - Terrible. 6 out of 604 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing hospitality and very friendly staff. I was absolutely pampered and definitely fulfilled my wellness trip. Highly recommend and will definitely be back again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most lovely of people looking after our every want !
Stayed 18 nights in May 2025

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing experience, the hotel is sparkly clean, professional staff, a few minutes walk from the Karon beach. The breakfast is incredible, wide variety of food and drinks. In my the Mountain View is preferable than the pool or sea view, quieter and authentic. Our second time in Phuket and definitely will return to this hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great food
Stayed 8 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bedding wasn’t changed for 5 days, room wasn’t cleaned properly and my doors left open from cleaner which resulted in the room being overrun with mosquitoes
Stayed 7 nights in May 2025

2/10 Terrible

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , located on the beach and excellent facilities ! Breakfast superb and staff so friendly Stopped here as is close to airport for my return flight Thoroughly recommend
Stayed 4 nights in May 2025

10/10 Excellent

Jahan Parvez

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and incredibly friendly
Stayed 5 nights in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Simon

Travelled with partner
Liked: Amenities
No wifi access unless you are willing to join their "club". No restaurant or spa menus in the room (and also not listed on their wesbite), so we only tried one of the restaurants once on the first night we arrived (The dish was well below average). Breakfast was good and the service staff excellent. Beware of the bell service staff as they are untrustworthy, they organised a "taxi" to Patong for us for 500thb. It sounded excessive and I questioned them about it. I was right, we were picked up in a car that was NOT a taxi and we were indeed ripped off as we discovered on the trip back in a different taxi. Overall the stay was not a pleasant one, we were just a number used for profit, never again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were immaculate. Staff was beyond wonderful. Chard was exceptional
Stayed 3 nights in Apr 2025

10/10 Excellent

IMANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful spot!

Amazing stuff, passionate staff very dedicated to make customer have an amazing experience!
Stayed 7 nights in Apr 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream vacation

Great. Krill was an excellent. Host Wait staff fantastic Great breakfast Buffett
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay at Karon Beach

We came home yesterday after a 6 night stay. We wish we had stayed longer and we were very sad to leave. The hotel is just beautiful. It truly feels like you're in paradise. We didn't get to experience The Chard, which I regret as it looked excellent. The food at Portosino is just delicious and probably the best we've had on a holiday. I am craving the food now!! There are one or two issues with service at the restaurant but managers are very keen to come over to introduce themselves and take on board any feedback. The hospitality generally is just excellent. Yes there are some issues getting a sunbed but there are shaded areas to sit with your feet in the pool. The beach is less than a 5 min walk. The "hill" is an incline and not a problem at all although I can see how it might be an issue for wheelchair users. Would definitely recommend and we would definitely come back to this hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The location was excellent. The staff were very friendly and attentive.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ayush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, nice pool, good breakfast with lots of options. Easy access to beach.
Stayed 4 nights in Apr 2025

10/10 Excellent

Oktyabr P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good location friendly staff
Stayed 9 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Corwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here for my Wife and my Honeymoon. Everyone is very accommodating and nice, like everyone else in Thailand. 10/10 recommend staying here if you're in Phuket.
Stayed 7 nights in Mar 2025

10/10 Excellent

Conor, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, gorgeous room, terrific food. A comfortable respite in an otherwise quite busy area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is lovely and we enjoyed a wonderful time at it. The staff were welcoming and very helpful Unfortunately the surrounding area is a real let down and nothing like we expected it to be.
Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful hotel and attentive staff.. perfect holiday spot
Stayed 13 nights in Feb 2025

8/10 Good

Daniella

Liked: Staff & service
The property could do with an upgrade, the bathrooms seem dated and have a smell, the headboard on our bed had a musky scent as well. The location is excellent and the beach is 2 mins walking distance, it’s a really nice calm beach with clear waters. Also the hotel Lobby and hallways doesn’t have any ac and it’s really hot!!! There’s only one elevator which takes forever to get up to the room and it’s small with no ac. The pool is really nice however and we enjoyed the swim up bar a lot. The area is really lovely and convenient.
Stayed 5 nights in Mar 2025