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Centara Grand Beach Resort Phuket

5.0 star property

Photo gallery for Centara Grand Beach Resort Phuket

3 outdoor pools, pool umbrellas, pool loungers
Property video
Deluxe Room, 1 King Bed, Ocean View (Spa)
Exterior
3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$393
includes taxes & fees
10 Apr - 11 Apr

Explore the area

View map
683 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪2 min walk‬
  • Place, Karon Beach Roundabout
    ‪14 min walk‬
  • Place, Karon Market
    ‪19 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪44 min drive‬

Room options

Deluxe Room, 1 King Bed (Spa)

  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

7.0 out of 10
Good
(9 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Spa)

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds, Private Pool

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed, Private Pool

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Suite, 2 Double Beds, Private Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Suite, 1 King Bed, Private Pool

  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium Deluxe)

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds (Spa)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed (Spa)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Private Pool

  • Garden view
  • 132 sq m
  • Sleeps 4
  • 2 Double Beds

Villa, 1 Bedroom, Private Pool

  • Garden view
  • 132 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa Two Bedroom Private Pool

  • Garden view
  • 209 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

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About the area

Karon

A luxury stay in Karon awaits you at Centara Grand Beach Resort Phuket. You'll be steps from Karon Beach and 4.2 km (2.6 mi) from Kata Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Cenvaree can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Cove, serves international cuisine and is open for breakfast, lunch and dinner. Barefoot Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site free water park, free kids' club and gym. 6200 square feet (576 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Karon resort include Bangla Road and Patong Beach.

What's nearby

  • Karon Beach - 2 min walk - 0.2 km
  • Karon Park - 7 min walk - 0.6 km
  • Karon Beach Roundabout - 14 min walk - 1.2 km
  • Karon Market - 19 min walk - 1.6 km
  • Karon Temple - 19 min walk - 1.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 66 min drive

Restaurants

  • ‪พรรณี (Phannee) - ‬10 min walk
  • ‪Centara Lobby Lounge - ‬1 min walk
  • ‪Coffee Club - ‬14 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mandarava Coconut Pool - ‬17 min walk

About this property

Centara Grand Beach Resort Phuket

As a guest of Centara Grand Beach Resort Phuket, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this resort measures 6200 square feet (576 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Centara Grand Beach Resort Phuket. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Karon resort.

  • 262 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 6200 sq ft of conference space
  • 576 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Centara Grand Beach Resort Phuket offers 262 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Karon resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Cenvaree has 10 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: THB 1,059 for adults and THB 530 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Barefoot Bar
  • COAST Beach Club & Bistro
  • Mare
  • The Cove

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,200 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Grand Beach Resort Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2100.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1059 for adults and from THB 530 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Beach Phuket
Centara Grand Beach Resort Phuket
Centara Grand Resort
Centara Phuket Grand Beach
Centara Resort
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Centara Grand Beach Resort
Centara Grand Beach
Centara Grand Beach Phuket Karon
Centara Grand Beach Resort Phuket Karon

Frequently asked questions

What is the cancellation policy at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Grand Beach Resort Phuket?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Centara Grand Beach Resort Phuket on 10 Apr 2026 start from AU$393, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket has a free self car park.

Are there any beaches close to Centara Grand Beach Resort Phuket?

Yep, Centara Grand Beach Resort Phuket is a short 1-minute walk from Karon Beach. Fun beach activities include snorkelling, windsurfing and kayaking.

Is there a spa on site at Centara Grand Beach Resort Phuket?

Yep, Spa Cenvaree is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Centara Grand Beach Resort Phuket have a pool?

Centara Grand Beach Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Centara Grand Beach Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Centara Grand Beach Resort Phuket?

Centara Grand Beach Resort Phuket features 3 outdoor pools, a full-service spa and 3 restaurants.

What makes Centara Grand Beach Resort Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Grand Beach Resort Phuket.

Is Centara Grand Beach Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Centara Grand Beach Resort Phuket is a hit with families.

Does Centara Grand Beach Resort Phuket serve breakfast?

You bet, buffet brekkie is offered daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Centara Grand Beach Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Centara Grand Beach Resort Phuket?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Grand Beach Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Centara Grand Beach Resort Phuket?

No, pets and service animals are not allowed.

Centara Grand Beach Resort Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 308 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Vivien and Peter

Liked: Cleanliness, staff & service, amenities
Thai staff are always super polite and here was no exception
Stayed 5 nights in Nov 2025

8/10 Good

Thiruvalar selvan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice Beach, Good location, good staff.
Stayed 8 nights in Nov 2025

8/10 Good

naif mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 9 nights in Nov 2025

2/10 Terrible

Daniel

Travelled with family
Liked: Amenities
Disliked: Staff & service
The resort is on a beautiful property, the beach is great and you can walk down it to the town a km away. The buildings themselves are dated and need a touch up. The service is bad. Our room wasn't ready for the 3 pm check in. Cleaners only came by our special request once in 4 nights. We had 3 guests they took all our towels and left us with 2. We had no hot water for 2 days, they apologized with 6 chocolates, hardly compensation for a delayed check in and no hot water for 2 days. Then we found at dinner time there wasn't enough hot water to go around. Also it rained and they didn't have enough umbrellas for everyone. They also don't allow outside food or drink at the beach or pool but charge a fortune for their drinks, that is if you can find the bartender. They add 17% in fees onto food and drinks so in the end a cocktail will cost more than double at times triple outside the resort. I have stayed in 8 hotels in SouthEast Asia and this was by far the most expensive and by far the worst service. We did find out that room cleaning does come, it comes in the evening when your in the room. I guess we were just not patient enough.
Stayed 4 nights in Nov 2025

4/10 Poor

Takashi

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the place was old and dirty. Hot water was occasionally unavailable. The price was high. overall, not recommended.
Stayed 9 nights in Nov 2025

8/10 Good

Young Shim

Stayed 3 nights in Nov 2025

10/10 Excellent

Armen

Stayed 4 nights in Nov 2025

10/10 Excellent

Jasvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 4 nights in Nov 2025

10/10 Excellent

Derrick Lydell Gardner

Stayed 6 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Breakfast buffet was fabulous. Excellent service rooms were very clean. The gym was very nice. And the swimming pool was gorgeous. Room service was quick and the food is good.
Stayed 3 nights in Nov 2025

8/10 Good

Vipin

Stayed 4 nights in Oct 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge buffet with heaps of variety including GF options, lots of pools with great views of the beach, plus multiple water slides and a river float, spacious rooms with daily housekeeping, great gym and friendly and helpful staff. Also short walk along the beach to Karon town centre and quick taxi ride to Patong. All in all a really great family stay. Only area of improvement would be the kids club. Staff were very friendly but the amenities could do with an upgrade as there isn’t much for the kids to do.
Stayed 4 nights in Oct 2025

10/10 Excellent

Todd

Liked: Staff & service
The property was beautiful the room was fantastic. Loved the breakfast. Staff was very kind and accommodating. Only thing I had an issue with was with all of the garbage on the beach. It was terrible. So much debris. Someone needs to be out there cleaning that daily. Property is too beautiful to have a beach that full of trash.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i have never had such a delightful and pleasant experience as we did staying at centara grand beach resort. The staff was amazing, helpful, polite, punctual and attentive. We personally would like to thank Game (from the wait staff), Spy, Ern, and Dada (from the Spa staff, and Mey and Dia (from housekeeping). They all made the stay unforgettable.
Stayed 9 nights in Oct 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was lovely and fantasic for kids however very expensive to eat. Its a little out of the way to walk into town with little kids. You need to walk along the beach and cross the water from the lake
Stayed 8 nights in Oct 2025

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phuket is Very busy, staying at yhis resort felt like a nice escape from that. I loved the beautiful beach access and the room, bathtub and accommodations felt like Princess treatment, thank you for an amazing experience.
Stayed 3 nights in Oct 2025

6/10 Okay

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Milin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
yes
Stayed 4 nights in Sep 2025

6/10 Okay

Shalini

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good property but the service at the restaurant is slow. Had to wait 1 hour for food to come
Stayed 4 nights in Sep 2025

6/10 Okay

Pierre

Travelled with partner
Liked: Cleanliness, amenities
The property is far from being a 5 stars hotel. The breakfast buffet is below average, and facilities there are fit for mass tourism and never felt any luxury feeling. The only positive aspect is the size of the room and the balcony which felt like a consolation for the high rate you pay.
Stayed 12 nights in Aug 2025

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, property conditions & facilities
They have the best staff in Thailand
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

craig

Stayed 14 nights in Aug 2025

8/10 Good

Ashlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not as good as I was expecting considering the cost of it. However, the staff was beyond helpful in making things special for my partner and I. We were able to try to spa, gym, and pools a little bit because it stormed the whole time but it would have been nice to know that things just look closed in the rain and not actually closed, we missed almost a whole day because everything looked shut down.
Stayed 4 nights in Sep 2025

8/10 Good

Nicola Louise, Macclesfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, we really enjoyed our stay at the hotel and found the location to be excellent. Staff were friendly and attentive, and the rooms were cleaned daily to a good standard. Strong supervision around the pools, which made it feel safe for children. There were a few areas that could be improved. Some pool tiles were extremely rough, and unfortunately, all of us ended up with grazes at some point. While not serious, it could be easily addressed. Breakfast was a highlight, with a large and varied buffet offering everything from fresh pastries to hearty curries—something for everyone. The beach area directly in front of the hotel needs attention. There was a noticeable amount of plastic and sea waste washed ashore, which sadly isn’t being cleared by any of the seafront properties. A coordinated effort to clean and recycle this waste would make a big difference. The path down to the beach was also problematic, with poor lighting and a broken surface. Walking along the beach itself was a better option, provided you have sandals. The sand was golden and soft, which made for pleasant walks. It’s important to note that during monsoon season, the sea is unsafe for swimming due to strong rip tides. Tragically, there have been two recent fatalities, so this is something to be very mindful of if you're planning to swim. Lastly, a tip for getting around—download the Bolt app. It’s an incredibly efficient taxi service, operating just like Uber, and made local travel very easy.
Stayed 13 nights in Aug 2025