4.3 out of 5

"We were lucky enough to be upgraded to the junior sweet for our honeymoon holiday. The room itself was extremely clean and well kept. Bathroom was lar ... " More

By a verified traveller on Sun 04 Mar 2018

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Hotel Description

A family-friendly stay in Karon awaits you at Horizon Karon Beach Resort & Spa. Within a 5-minute stroll you'll find Karon Beach and Kata Porpeang Market within a 15-minute walk. Highlights at this Mediterranean resort include 3 outdoor swimming pools, 2 poolside bars and a full-service spa.

You can enjoy free WiFi, furnished balconies and sitting areas, featured in all 160 rooms. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Satellite TV, DVD players and coffee/tea makers are also available.

A day of pampering at Sontaya Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. Enjoy the free kids' club, fitness centre, sauna and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café and free supervised kids' activities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Karon resort, you'll be 1.4 km (0.9 mi) from Kata Beach and 2.9 km (1.8 mi) from Kata Noi Beach.

Superior Room, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$101* Per night/room 1 Sep. - 2 Sep.

Club Room with Balcony, Pool View (adults only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior - 4 Adults

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Karon Beach Resort & Spa ratings based on 30 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Horizon Karon Beach Resort & Spa

Everyone (17) Couples (7) Family (6)
3 out of 5
Good location - easy walk to both Kata and Karon beach. Nice pool. Hotel a bit run down. Bathroom wasn’t great. Needs some maintenance work.

Posted by , from Australia on 1 Feb. 2019

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Comment from Hotel Management

2 Feb. 2019 by Management Team

Dear Mel, Thank you so much to letting us know that you loved our pool and hotel location. With regards hotel and bathroom make you felt its rundown, we appreciated your honest feedback and will take it to our account to look into further refurbishment. Please do not hesitate to let us know if you may have further information to pass to us. We hope to have opportunity to welcome you back in the near future.

4 out of 5

Had a great honeymoon!

Pros: The rooms are really great. Breakfast staff and pool bar staff are really friendly
Cons: Tuk tuk/ bag staff were rather unfriendly and made to feel like it was annoying when you wanted in use the tuk tuk up and down the hill.
Location: Just up the road, however can get a tuk tuk up and down the hill. Restaurants, mini mart and massage all 5 minutes of leaving hotel if you turn left.
We were lucky enough to be upgraded to the junior sweet for our honeymoon holiday. The room itself was extremely clean and well kept. Bathroom was large and spacious and the bed was very comfortable. Was great to have our own pool access and private lounge chairs. We were very happy with the room and had a great time using it! We were staying in the privilege area which was lovely and relaxing. I provided the following feedback to staff. The breakfast and pool bar staff were friendly at all times. However we did mention that the tuk tuk staff were very unfriendly compared to other staff. We had to wait 30 mins to collect our bags at the end when we were waiting to check out, and the staff were quite rude and asked my husband to carry the remainder of the bags as they did not bring the trolley down. We also had maintenance to a broken door with 3 people trying to fix it, it was the door leading to the pool and had to be taken off to be fixed. We were not made aware of any maintenance and when entering the room, they did not ask if they could fix it, as we were laying 1 metre away relaxing on the pool chairs. It drew a lot of attention to us from everyone in the pool looking at what was going on. All of this however was only a small part of the trip, and we would stay there again mainly due to the great rooms and adults only section. Overall we had a great time and enjoyed our honeymoon.

Posted by , from Pelican Waters, QLD on 4 Mar. 2018

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Comment from Hotel Management

8 Apr. 2018 by Kannika

Thank you for taking time to give us your feedback on your recent stay with us. We would like to apologize for the experience you had with our concierge staff. Rest assured that we will address this matter as well as for some of inconvenience you experienced due to some slight maintenance in your room. Indeed, we appreciate your overall feedback and we are looking forward to welcoming you again in the near future.

4 out of 5

Nice hotel close to the beach

Nice holtel close to the beach and just a short ride by taxi or tuk tuk to Patong Beach.

Posted by , from Brisbane, Australia on 18 Dec. 2017

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3 out of 5

Close to the beach. Hotel TukTuk to take you there

No lift entire resort. Back luck if on 4th flr. Not disable friendly.

Posted by , from Bangkok on 29 Oct. 2017

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3 out of 5
Pros: Pool
Cons: Rooms need an update. Showers and bathroom not great. Staff could be a little more helpful and friendly. Breakfast and meals were average
Location: Location ok, but a bit tired and dirty. Not well looked after given it is a popular spot
Rooms a little tired and not what was booked. Staff on the whole not that helpful

Posted by on 6 Jul. 2017

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1 out of 5
hotel staff where great especially the customer relations manager who was exceptionally good at her job I have stayed at over 100 hotels but this staff was the best by far

Posted by , from australia on 6 Apr. 2017

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5 out of 5

Great place

Relaxing and well appointed. Not perfect, the wifi is a bit irritating and the road down to the beach is a daily workout. However The breakfasts were very special I thought, and all staff were very kind and thoughtful. a really great place for 3-4 days to de-stress. I would go back very happily.

Posted by , from wellington, NZ on 17 Jan. 2017

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5 out of 5

Awesome hotel

Awesome hotel and close to the beach. Hotel staff were really helpful. We stayed in the privilege section which was well worth the money. It was quiet, the room was lovely and the pool really nice.

Posted by on 16 Jan. 2017

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4 out of 5

Family holiday in Phuket

Pros: The surroundings are very beautiful with two gorgeous pools with pool bar and high quality woven beach recliner chairs.
Cons: It would have been helpful to air the room before our arrival as it was very musty when we arrived and took several days to freshen up.
Location: The Karon beach is located down the hill and is very beautiful. It is disappointing about the amount of trash laying around and we only swam here once
We went on our first trip to Phuket in April 2016. The trip from the hotel to Karon beach was long and adventurous. Phuket has become over developed in recent years and so much land has been cleared to accomodate thousands of resorts. There does seem to be any kind of planning or thought given to how it looks on the land with resorts crammed in to the tiniest of spaces. There are even resorts behind resorts! And that is what our resort ended up being - you had to go up the road past other resorts to find the Karon Beach and spa. This was disappointing at first, but once we were in the resort it was beautifully designed and you could relax in paradise-like surroundings. We were bringing our 7 and 9 year old boys for a holiday so we had a family room. The first thing that hit me was the musty smell in the room. This was really disappointing and I didn't know if I would be able to sleep in the room. We tried to air the room and in the end I had to put up with it for a few days when it finally dispersed. Would have been good if they aired the room before our arrival.

Posted by , from Melbourne on 8 Aug. 2016

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5 out of 5

Nice family resort

Pros: Everything.
Location: Location is a bit behind the main road, but great for relaxing and not have to deal with the busy areas.
Facilities were excellent, recommend for families. Good value for money. Both breakfast and dinner were included in our deal and meals were excellent.

Posted by on 7 Aug. 2016

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About the Horizon Karon Beach Resort & Spa

Location 3 Soi Karon, Soi 2, Karon, Phuket 83100

Property Features

Horizon Karon Beach Resort & Spa offers its guests a full-service spa, 3 the outdoor swimming pools, a sauna, and a fitness centre. There's a coffee shop/café on site. You can unwind with a drink at one of the 2 poolside bars. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A kid's pool, a library, and a free kid's club are also featured at the family-friendly Horizon Karon Beach Resort & Spa. A free area shuttle within 16 km is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Karon resort.

  • 160 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 bars by the pool
  • Built in 2005
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Full-sized refrigerator/freezer
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (43.8 km / 27.2 mi)
  • Property shuttles: Free area shuttle within 16 km; airport shuttle
  • Parking: Free self parking

Room Amenities

Horizon Karon Beach Resort & Spa offers 160 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Televisions come with satellite channels. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • DVD player
  • Fridge (full size)
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

BorderTown – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Horizon Karon Beach Resort & Spa

Policies

For bookings that include December 31, New Year's Eve Gala Dinner fees are mandatory and included in the room rate for 2 guests. Additional guests are charged the following Gala Dinner fees on arrival: THB4,500 net per adult and THB2,250 net per child.

This property applies a fee for children from 2-11 years old sharing bed with parents. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 5000.00 per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 530 for adults and THB 265 for children (approximately)
  • Airport shuttle fee: THB 1200 per vehicle (one way)
  • Late check-out fee: THB 1500 (subject to availability)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Horizon Karon Beach
  • Horizon Karon Beach Resort
  • Horizon Resort Karon Beach
  • Karon Beach Horizon
  • Karon Beach Horizon Resort
  • Horizon Karon Beach Hotel Karon
  • Horizon Karon Beach Resort & Spa Phuket
  • Horizon Karon Beach Resort And Spa
  • Horizon Karon Beach Resort Spa

You should know

  • Horizon Karon Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.