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A luxury stay in Karon awaits you at Hilton Phuket Arcadia Resort & Spa. You'll be 0.4 km (0.2 mi) from Karon Beach and 2.5 km (1.5 mi) from Kata Beach. Highlights at this beachfront hotel include 4 restaurants, 5 outdoor swimming pools, and a full-service spa.
You can enjoy LCD TVs with cable channels, and all 662 soundproofed rooms feature furnished balconies, sitting areas, and WiFi. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.
A day of pampering at eforea Spa can include hot stone massages, aromatherapy, and mani/pedis along with access to the mud bath and sauna. The restaurant, Buon Appetito, serves Italian cuisine and is open for breakfast and dinner. With 3 poolside bars and 4 bars/lounges to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the 3 outdoor tennis courts, free kids' club, and 24-hour fitness center. 25834 square feet (2400 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Buffet breakfast is available daily between 6 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle.
You'll be 3.9 km (2.4 mi) from Big Buddha and 4 km (2.5 mi) from Kata Noi Beach with a stay at this 5-star Karon hotel.
Hilton Phuket Arcadia Resort & Spa ratings based on 77 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hilton Phuket Arcadia Resort & Spa
Everyone (28)Couples (32)Family (18)
5 out of 5
Very large green grounds.
We had a suite facing the ocean and it was lovely
Posted by a verified traveller on 23 Sep. 2019
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Comment from Hotel Management
23 Sep. 2019
by Management
Dear Guest,
Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.
I am very happy to note that you enjoyed our lush 75-acre property as well as your seaview suite.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon!
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
5 out of 5
The pools were amazing, Special thanks to Toon who always greeted us with a big smile and always offered fantastic service
Posted by a verified traveller on 7 Sep. 2019
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Comment from Hotel Management
9 Sep. 2019
by Management
Dear Guest,
Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.
I am very happy that you enjoyed our services and facilities, most especially the warm hospitality of our staff. I will most certainly take the liberty of passing on your commendations to our team member Toon, which will serve as an encouragement to all of our staff to continue doing a job well done.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon!
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
5 out of 5
Ideal for a family and large groups. Friendly helpful staff. The swimming pools were ideal for the kids. Great buffet breakfast with lots to choose from.
Posted by a verified traveller on 17 Jul. 2019
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Comment from Hotel Management
18 Jul. 2019
by Management
Dear Guest,
Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa.
I am very delighted to note that you loved the hospitable service of our staff and the family-friendly features of our resort.
On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again soon to Hilton Phuket Arcadia Resort & Spa.
Best regards,
General Manager
Hilton Phuket Arcadia Resort & Spa
5 out of 5
The managers, head chefs and front of house supervisors are extremely helpful and knowledgeable. from recommending food to troubleshooting. A very humbling experience because the staff are all very humble and meek. highly recommended to those going to Phuket.
Posted by Michael, from australia on 2 Sep. 2018
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Comment from Hotel Management
18 Sep. 2018
by Untika
Dear Michael,
We truly appreciate the time you took to give a rating and sharing your experience on your recently stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Phuket Arcadia Resort & Spa soon.
Kind Regards,
Markus Kosch
General Manager
Hilton Phuket Arcadia Resort & Spa
5 out of 5
great hotel & beach went to phi phi island on a jet boat was awesome
Posted by Paula , from New Zealand on 7 May 2018
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Comment from Hotel Management
9 May 2018
by Gian
Dear Paula,
Thank you for your kind comment. We look forward to wlcome you again in the near future.
Thanks for choosing Hilton Phuket.
Warm Regards,
Tim Tate
Director of Operations
5 out of 5
We loved our stay at the Hilton Arcadia. An amazing resort! The gardens, grounds and rooms are incredible. Staff are sensational. Little touches of flowers etc. in your room made our stay very special. Overall would highly recommend this beautiful resort. Thank you Hilton Arcadia!
Posted by Bernie, from Melbourne on 9 Apr. 2018
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Comment from Hotel Management
10 Apr. 2018
by Gian
Dear Bernie,
Thank you for taking a moment to leave this kind review about your recent stay at Hilton Phuket. I am very happy to see that you had an amazing experience while staying with us and that you enjoyed our staff's service, rooms and grounds.
Once again, thank you for choosing Hilton Phuket as your preferred choice for spending your vacations in Phuket, we are already looking forward to welcome you again in the near future.
Warm regards,
Tim Tate
Director of Operations
5 out of 5
Great hotel in a great location
The Hilton has warm welcoming staff upon arrival, and throughout your stay. The hotel has great facilities, and is very clean. Located across from the beach, and close to great restaurants, and markets. We would definitely stay at the Hilton again when we return to Thailand.
Posted by Jane, from Melbourne Australia on 1 Dec. 2017
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Comment from Hotel Management
6 Dec. 2017
by Gian
Dear Jane,
Thank you for taking the time to write this kind feedback. I am delighted to see that you felt welcomed by our team members from the moment you arrived to our resort. Positive feedback such as yours is always encouraging for us to keep on with the good work and effort to create exceptional experiences for each of our valued guests. Furthermore, your positive comments regarding our good location and the quality of our facilities are much appreciated.
On behalf of our entire Hilton Phuket team, I want to thank you for choosing our resort as the site where you spent your vacations in Phuket and we look forward to welcome you back to your home away from home very soon and provide you with an exceptional experience once again!
Warm regards,
Tim Tate
Director of Operations
5 out of 5
good location nice staff
The hotel was on a nice location, accessible. The staff were very courteous, efficient cleaning. Great selection for buffet food. We loved our stay.
Posted by Ria, from Australia on 23 Oct. 2017
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Comment from Hotel Management
2 Nov. 2017
by Hotel management
Dear Ria,
Warm greetings from the Hilton Phuket Arcadia Resort & Spa and thank you for taking the time to review your recent stay with us.
I was delighted to note that you enjoyed your stay with us. While we pride ourselves in striving to exceed the expectations of our guests, it is always an absolute treat to receive positive feedback such as yours.
Once again, thank you for choosing the Hilton Phuket Arcadia Resort & Spa as your preferred accommodation choice and we do look forward to your return ‘Home’ to stay with us again in not so distant future.
Warm regards,
Tim Tate
Director of Operations
4 out of 5
Nice hotel
Nice hotel but rooms starting to date. Lots of nice, clean pools. Very close to beach and a small work to main street.
Posted by a verified traveller on 20 Jul. 2017
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Comment from Hotel Management
25 Aug. 2017
by Hotel Management
Dear Valued Guest,
Thank you for taking the time to complete the review relating your recent stay at the Hilton Phuket Arcadia Resort & spa.
It appears as though you generally enjoyed your stay; however, we noticed that there are still some points that we need to bear in mind in order to ensure that we will be able to provide you with a better next stay at Hilton Phuket Arcadia Resort & Spa. Please note that we have recently conducted major renovations within some of guest rooms and public facilities. We, of course, will continue to focus on upgrading our facilities in consideration of the feedback received.
Even though this is a ‘journey’ and an on-going process, we do hope to have the opportunity and honor of being able to welcome you ‘home’ to prove our determination and dedication upon your next visit to Phuket.
Warm regards,
Tim Tate
Director of Operations
4 out of 5
Nice hotel close to the beach. It is a big resort
Pros:The resort has numerous pools and beautiful gardens positioned near the beach and only a short walk to the action in Karon and Kata. Staff were very n
Cons:It shocked me to find it did not have Australian TV.
I strongly suggest to management to get the Australian TV channel.
Location:The temple night market on Tuesdays and Saturday nights is a must see.
Shopping around the area is always an experience and the beach is pretty.
Great Hotel, lovely staff.
The resort has numerous pools and beautiful gardens. It shocked me to find it did not have Australian TV. I thought all quality hotels in Thailand had Australian TV.
If you want the big resort experience with kids or without this is a good choice close to the beach and a short walk to the action. Breakfast is good, either by the pool or lagoon.
I strongly suggest to management to get the Australian TV channel. I care about Aussy sports and love watching them abroad and this should just be a given at such a large and pricey hotel.
Posted by Paul, from Melbourne on 28 Jun. 2016
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Comment from Hotel Management
12 Jul. 2016
by Hilton Phuket
Dear Mr. Paul,
Thank you for taking the time to complete the review relating to your recent stay at the Hilton Phuket Arcadia Resort & Spa.
I am delighted to note that you generally appear to have enjoyed your overall experience while staying with us. Based on your rating you have given us, it appears as though you generally enjoyed your stay; however, it would appear that you were expecting something extra to make your stay just that more enjoyable. We are consistently undergoing changes in our product and facilities within our Resort. I have shared your feedback with the respective teams regarding your kind advice to ensure that these will be looked into for potential future improvements.
Thank you once again for your valued feedback and most certainly do look forward to be able to welcome you 'home' again.
Until the occasion permits,
Kind regards,
Tim Tate
Director of Operations
Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 25834 square feet (2400 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hilton Phuket Arcadia Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Karon hotel.
662 guestrooms or units
40 levels
7 buildings
4 dining venues
3 bars by the pool
4 bars or lounges
25834 sq ft of conference space
2400 sq m of conference space
Built in 1986
Coffee shop
Deli
Kid's club (free)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Towels for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Number of outdoor pools - 5
Children's pool
Waterslide
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 3
Children's club (free)
Free area shuttle
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, Wired Internet access - surcharge
Parking
Free valet parking
Transport
Airport: Phuket Intl. Airport (HKT) (50.3 km / 31.2 mi)
Property shuttles: Free area shuttle; airport shuttle
Parking: Free valet parking
Room Amenities
Hilton Phuket Arcadia Resort & Spa offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Karon hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony (furnished)
Sitting area
Deep soaking tub
Minibar
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Pillow options
Separate shower and tub
Rainfall showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
Buon Appetito - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Thai Thai Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Caffe Cino - Overlooking the pool and garden, this coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Ocean Beach Club - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
Number of treatment rooms 15
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hot stone massage
Mud bath in spa
Swedish massage
Prenatal massage
Sauna in spa
Spa tub in spa
Thai massage
Minimum age to access spa is 12
Sports massage
Detoxification wrap
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for THB 1900.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and CleanStay (Hilton) guidelines.
UnionPay
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Security system
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
Property follows a brand or regulatory agency's sanitisation guidelines Hilton CleanStay
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
Debit cards
Number of children who can stay for free – 2
Gap period enforced between guests' stays 72 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
Fee for in-room wireless Internet: THB 300 per 24-hour period (rates may vary)
Fee for in-room wired Internet: THB 300 per day (rates may vary)
Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
Airport shuttle fee: THB 1400 per vehicle (one-way)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: THB 1900.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia & Karon
Hilton Phuket Arcadia Resort & Spa Hotel
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort & Spa Hotel Karon
You should know
Hilton Phuket Arcadia Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
