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Pullman Phuket Karon Beach Resort

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools

Choose dates to view prices

Photo gallery for Pullman Phuket Karon Beach Resort

5 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Premium bedding, minibar, in-room safe, individually furnished
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Reviews
8.6

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Popular LocationKaron Beach11 min walk
  • Popular LocationKata Beach5 min drive
  • Popular LocationBig Buddha13 min drive
  • AirportPhuket (HKT-Phuket Intl.)70 min drive

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Garden View

Deluxe Twin Room, 2 Single Beds, Garden View

Deluxe Twin Room, 2 Single Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

Deluxe Twin Room, 2 Double Beds, Sea View

Deluxe Twin Room, 2 Double Beds, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Single Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Garden View

Junior Suite, 2 Single Beds, Garden View

Junior Suite, 2 Single Beds, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds, Sea View

Junior Suite, 2 Single Beds, Sea View

Junior Suite, 2 Single Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Sea View

Deluxe Room, 1 Double Bed, Sea View

Deluxe Room, 1 Double Bed, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Sea View

Junior Suite, 1 Double Bed, Sea View

Junior Suite, 1 Double Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Superior Twin Room, 2 Single Beds, Sea View

Superior Twin Room, 2 Single Beds, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property
Paradox Resort Phuket
Pool
Spa
Kids pool
Waterslide
4.3 out of 5, Excellent, (1000)
The price is AU$131
for 1 night
includes taxes & fees
27 May - 28 May
Paradox Resort Phuket

About the area

Karon

A luxury stay in Karon awaits you at Pullman Phuket Karon Beach Resort. Within a 30-minute stroll, you'll find Karon Beach and Kata Beach. Highlights at this beachfront hotel include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and detox wraps along with access to the sauna and hot tub. The restaurant, Sails Restaurant, serves international cuisine and is open for breakfast. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find free beach club on site, and enjoy the 3 outdoor tennis courts and 24-hour gym. 25833 square feet (2400 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a steam room and a kids' swimming pool. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Karon hotel, you'll be 3.3 km (2 mi) from Big Buddha and 4.7 km (2.9 mi) from Kata Noi Beach.

What's nearby

  • Karon Beach - 11 min walk
  • Kata & Karon Walking Street - 2 min drive
  • Kata Beach - 5 min drive
  • Kata Noi Beach - 11 min drive
  • Big Buddha - 13 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 69 min drive

Restaurants

  • Subway - 8 min walk
  • EAT. Bar & Grill - 5 min walk
  • Ocean Beach Club - 16 min walk
  • Ciao bistro & cafe - 14 min walk
  • Coffee Talk - 14 min walk

About this property

Pullman Phuket Karon Beach Resort

Luxury hotel on the beach, with 5 outdoor swimming pools
Pullman Phuket Karon Beach Resort offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 25833 square feet (2400 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a steam room are also featured at the luxury Pullman Phuket Karon Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Pullman Phuket Karon Beach Resort was completed in August 2017.

Smoking is allowed in designated areas at this 5-star Karon hotel.

  • 662 guestrooms or units
  • 40 levels
  • 7 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • 25833 sq ft of conference space
  • 2400 sq. m of conference space
  • Built in 1986
  • Deli
  • Supervised kids' activities (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Pullman Phuket Karon Beach Resort offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (THB 300 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe' Cino
  • Ocean Beach Club
  • Sails Restaurant
  • Sand Court BBQ & Lounge
  • Thai Thai Restaurant

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,833 square foot of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hospital bed
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 40 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2017
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 21 2024 to July 1 2024 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Phuket Karon Beach Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1900.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 650 for adults and from THB 325 for children
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1350 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 08355270000245

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

What is the cancellation policy at Pullman Phuket Karon Beach Resort?

Pullman Phuket Karon Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Phuket Karon Beach Resort?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Pullman Phuket Karon Beach Resort on 28 May 2024 start from AU$149.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Phuket Karon Beach Resort?

Yep, Pullman Phuket Karon Beach Resort has a free self car park.

Are there any beaches close to Pullman Phuket Karon Beach Resort?

Yep, Pullman Phuket Karon Beach Resort is a short 11-minute walk from Karon Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Pullman Phuket Karon Beach Resort?

Yep, there is an onsite spa at Pullman Phuket Karon Beach Resort. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Pullman Phuket Karon Beach Resort have a pool?

Pullman Phuket Karon Beach Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Pullman Phuket Karon Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pullman Phuket Karon Beach Resort?

Pullman Phuket Karon Beach Resort features 3 poolside bars, 5 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and premium bedding.

What makes Pullman Phuket Karon Beach Resort a romantic place to stay?

A hot tub and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Phuket Karon Beach Resort.

Is Pullman Phuket Karon Beach Resort family-friendly?

You bet! With amenities like a children's pool and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise Pullman Phuket Karon Beach Resort is a hit with families.

Are there hot tubs in the rooms at Pullman Phuket Karon Beach Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Pullman Phuket Karon Beach Resort serve breakfast?

Yeah, buffet brekkie is served daily.

Is there a free airport shuttle available at Pullman Phuket Karon Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Phuket Karon Beach Resort?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Pullman Phuket Karon Beach Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Phuket Karon Beach Resort?

No, pets and service animals are not allowed.

Pullman Phuket Karon Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1002 reviews" "
Rating 8 - Good. 337 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 6 nights in Mar 2024

8/10 Good

Gijs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large but well run Hotel with all conveniences.
Stayed 7 nights in Jan 2024

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect Family Holiday Hotel
The perfect stay for a family holiday but not quite a 5 star. We did enjoy the location and the view from the rooms, the room cleaning and bar staff were 5 star, check in needs to be addressed.
Stayed 4 nights in Jan 2024

6/10 Okay

Paul

Stayed 7 nights in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely facility. Breakfast was great. The pool areas were clean and tidy. Staff were friendly and facilities were good.
Stayed 8 nights in Jan 2024

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the layout of the hotel and the rooms at Pullman. Quite a large hotel so the shuttle service to get around is great. The kids and I enjoyed the use of each pool each day and swimming in the beautiful waters of Karon Beach just across the road. Best to get an ocean view room imo as these are closer to the beach and breakfast and reception etc. We loved that there are tuk tuks on the beach side of the hotel that can take you 6 mins away to Kata for night markets and yummy inexpensive meals. Or that if you turn right and walk 7 mins along the beach, there are great massages available. The only issue we had was at checkin where I had booked a deluxe twin sea View room with 2 double beds on Expedia for myself and 2 children and was told these room types only had two single beds and we would either have to pay extra for a rollaway bed to be added or move to a family room & pay an extra charge for this room type (with 2 queen beds) even though they had only garden views available. It took a bit of talking from my end to convince reception staff that it was not my problem that a 3rd party is selling their rooms incorrectly, I paid quite a bit for 1 room that would fit my family and did not agree that the onus was on me to pay for an extra bed once I arrived. I suggested they contact Expedia to sort this out to avoid any similar issues in the future and they eventually agreed to comp the extra bed.
Stayed 5 nights in Jan 2024

10/10 Excellent

farhana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was amazing stay. Lovely property. U dont need to go anywhere else. Walk outside the property on the beach road to reach local restaurants .. beach is lovely
Stayed 2 nights in Jan 2024

10/10 Excellent

Tezcan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay with family.
Staff were very good and friendly. Hotel located in a very a large area. Hotel is old and lot of maintenance are happening. A nice hotel for families with kids.
Stayed 11 nights in Dec 2023

10/10 Excellent

munchae

Stayed 3 nights in Dec 2023

10/10 Excellent

Suk Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice sea view at building A and only 2 mins to Karon beach. Water is clear and the sand is very soft. Staff are nice, house keeping is good. But some ants on the writing desk, may be the furniture is quite aged. 5 mins walking distance to a small night street. Hotel dont have shop to buy drinks. Remember to buy some drinks or you need to order room service. Overall is a good experience.
Stayed 3 nights in Dec 2023