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Centara Karon Resort Phuket

4.0 star property
Family-friendly resort with 2 restaurants and 3 outdoor pools

Photo gallery for Centara Karon Resort Phuket

Minibar, in-room safe, desk, blackout curtains
Premium Room, 2 Double Beds, Pool View (Deluxe)
3 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Room, 1 King Bed, City View | City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
The current price is AU$101
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
502/3 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Karon Beach
    ‪5 min walk‬
  • Kata Beach
    ‪4 min drive‬
  • Kata Noi Beach
    ‪7 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (Spa)

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed, Ocean View (Spa)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Pool View (Deluxe)

Premium Room, 2 Double Beds, Pool View (Deluxe)

Premium Room, 2 Double Beds, Pool View (Deluxe)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Pool View (Deluxe)

Premium Room, 1 King Bed, Pool View (Deluxe)

Premium Room, 1 King Bed, Pool View (Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed (Deluxe)

Family Suite, 1 King Bed (Deluxe)

Family Suite, 1 King Bed (Deluxe)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bidet
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | City view

Deluxe Room, 1 King Bed, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Bidet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, City View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Double Beds

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About the area

Karon

A family-friendly stay in Karon awaits you at Centara Karon Resort Phuket. You'll be 0.7 km (0.4 mi) from Karon Beach and 3.5 km (2.2 mi) from Kata Beach. Highlights at this resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Cenvaree can include hot stone massages, Swedish massages and body scrubs along with access to the hot tub and steam room. The restaurant, -, serves international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the resort. Enjoy the free kids' club, gym, Turkish bath/hammam and sauna. Meeting rooms, a business centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Karon resort include Bangla Road and Jungceylon Shopping Center.
View more Resorts in KaronOpens in a new window

What's nearby

  • Karon Beach - 5 min walk - 0.5 km
  • Karon Market - 7 min walk - 0.6 km
  • Kata Beach - 4 min drive - 3.5 km
  • Kata Noi Beach - 7 min drive - 5.8 km
  • Big Buddha - 12 min drive - 10.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 69 min drive

Restaurants

  • ‪Karon Cafe Food Steak Thai Seafood Salad Kids Vegetarian - ‬2 min walk
  • ‪หญิง อาหารตามสั่ง (Ying Restaurant) - ‬5 min walk
  • ‪Mr.Thong Restaurant - ‬3 min walk
  • ‪Efes Restaurant / Turkish Russian Mediterranean Thai Restaurant. Mangal, Izgara, Kebap, Kebab, Türk Restauranti, Barbeque, Bbq, Российский Ресторан, Русская Кухня, Helal Restaurant, Ice Cream Shop, Мороженое, Dondurma. Efes Restaurant / Turkish Russian Me - ‬5 min walk
  • ‪Angus O'Tool's - ‬1 min walk

About this property

Centara Karon Resort Phuket

Family-friendly resort with 2 restaurants and 3 outdoor pools
Centara Karon Resort Phuket offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Centara Karon Resort Phuket. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 4-star Karon resort is smoke free.

  • 330 guestrooms or units
  • 9 levels
  • 4 buildings
  • 2 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Centara Karon Resort Phuket offers 330 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Spa Cenvaree has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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The price is AU$90
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 660 for adults and THB 330 for children
  • 2 restaurants
  • 3 poolside bars
  • 3 swim-up bars
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • -
  • -

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 25-inch TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1647.8 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 660 for adults and from THB 330 for children
  • Airport shuttle fee: THB 1700 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1647.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Centara Karon Phuket
Centara Karon Resort Phuket
Centara Phuket Karon
Centara Phuket Karon Resort
Centara Resort
Phuket Karon Resort
Centara Hotel Karon
Centara Karon Hotel Phuket
Centara Karon Resort Phuket Hotel Karon
Centara Resort Phuket
Centara Phuket

Frequently asked questions

What is the cancellation policy at Centara Karon Resort Phuket?

Centara Karon Resort Phuket offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Karon Resort Phuket?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Centara Karon Resort Phuket on 22 Sept 2025 start from AU$100.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Karon Resort Phuket?

Yep, Centara Karon Resort Phuket has a free self car park.

Are there any beaches close to Centara Karon Resort Phuket?

Yep, Centara Karon Resort Phuket is a short 9-minute walk from Karon Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Centara Karon Resort Phuket?

Yep, Spa Cenvaree is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Centara Karon Resort Phuket have a pool?

Centara Karon Resort Phuket has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Centara Karon Resort Phuket have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Centara Karon Resort Phuket?

Centara Karon Resort Phuket features 3 poolside bars, 3 outdoor pools and a full-service spa.

What makes Centara Karon Resort Phuket a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Centara Karon Resort Phuket.

Is Centara Karon Resort Phuket family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Centara Karon Resort Phuket is a hit with families.

Does Centara Karon Resort Phuket serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Centara Karon Resort Phuket?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Centara Karon Resort Phuket?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Karon Resort Phuket?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Centara Karon Resort Phuket?

No, pets are not allowed.

Reviews

Centara Karon Resort Phuket Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 656 reviews
Rating 8 - Good. 249 out of 656 reviews
Rating 6 - Okay. 82 out of 656 reviews
Rating 4 - Poor. 20 out of 656 reviews
Rating 2 - Terrible. 13 out of 656 reviews

Reviews

8/10 Good

Serena

Stayed 9 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 9 nights in May 2025

10/10 Excellent

Desmond

Liked: Cleanliness, amenities, property conditions & facilities
The staff and rooms where awesome
Stayed 5 nights in May 2025

6/10 Okay

Yukeem

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic and location good. Rooms and views beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
ljoqacsklacsKa
Stayed 7 nights in Apr 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff where awesome
Stayed 5 nights in Mar 2025

6/10 Okay

Lorraine

Travelled with partner, Travelled with group
Liked: Staff & service
The property is tried, hallways to the rooms feel old and dirty. Horrendous building work going on which we hadn’t been informed of, full of families, breakfast was an absolute disaster, tables not being cleared, some days there were no tables at all and we had to sit at the bar. As no one has a clue what’s going on. Not the experience we expected. Would definitely not recommend this property.
Stayed 10 nights in Mar 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was clean apart from the pools, they obviously had problems with the filtering because they had temporary filtering systems in place. Be aware you cannot enter your room until 3pm no matter what time you arrive. There is a construction site next to pool one, it’s very noisy and at one point a wooden tree branch come flying over the fence and just missed my husband. Very disappointing, however if the pools were cleaner and there had been no construction site, it would of been a nice place to stay, it’s very central to Karon beach with plenty of bars and restaurants.
Stayed 14 nights in Mar 2025

8/10 Good

Donovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Swam in a nice small pool. At night was noisy in bedroom due to music from other rooms and/or surrounding areas around property. Think there was a festival near a temple on nearly every night we stayed.
Stayed 3 nights in Feb 2025

8/10 Good

Pritesh

Liked: Property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Had a beautiful stay in the new rooms, pool area absolutely amazing. Highly recommend. Will stay again. Daniel & Tyler
Stayed 3 nights in Feb 2025

10/10 Excellent

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, lots of options for buffet breakfast, convenient location
Stayed 4 nights in Feb 2025

2/10 Terrible

Sarah

Travelled with partner
Very loud , food is terrible, states rooms are soundproof but are not - you can hear everyone talking in other rooms , doors constantly slam - very outdated and dirty
Stayed 5 nights in Feb 2025

8/10 Good

Amanda

Stayed 3 nights in Jan 2025

10/10 Excellent

Thalia

Travelled with family
The women’s bathroom next to reception was VERY smelly. Seeing as this may be an early first impression I strongly suggest you fix this.
Stayed 5 nights in Feb 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service
Avoid avoid avoid Thls hotel has a major sewerage smell problem. The stench in my room was mild at first but then became so bad I woke feeling ill. I could taste the smell in my mouth, Revolting. Only after me complaining 4 times did management take any action. The put an oil burner in my room to mask the smell. One candle and it went out. Smell returned. New room offered on my last night, Other guest also said they had same issue. Disgusting
Stayed 4 nights in Feb 2025

8/10 Good

NOUSHIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well location at the heart of Karon and super close to Kata beach! The hotel has amazing design, very minimalist ans eco friendly however it has thin walls. They should consider putting families with kids at a certain wing rather than mixed with other adults because you can hear everything from rooms next door or below. Otherwise this hotel is greaf; they do amazing bbqs for the guests, vast choices of breakfast, value for money AND the staff are super kind. Thanks!
Stayed 9 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay , perfect location
Stayed 7 nights in Jan 2025

8/10 Good

Neale

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall this hotel is good. And even though it is still being built. It’s not an issue. It just isn’t very pretty in some places but all the bits that count are nice. I think the overall gripes with this hotel is the general cleanliness. The pool area and general surroundings need a regular clean. The room was cleaned well but there was always plates etc outside peoples room that stayed there for days at a time. And then a lot of the staff all felt very young and inexperienced. Which complicated a lot of the communication and ordering etc.
Stayed 5 nights in Dec 2024

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Ler Lee

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019

8/10 Good

Jelvas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service

Family Holiday

The rooms are a bit dated and internet is fair to good. There is plenty to do nearby and the hotel provides a shuttle (at discounted price) to nearby Patong mall. The hotel and surrounding area had a party atmosphere. The hotel does a v. good job of accommodating guests needs. Our room was damp and the hotel was able to change us to another room. The pools were nice and the children enjoyed the water slide. The resort also tries hard to put reasonably priced extra activities together for young children like pool games or cupcake decorating class. I was surprised by the 10% surcharge at the resort/hotels which was on top of the 7% VAT and the TIP. What I would normally TIP decreased because of the surcharge. I was told that the surcharge was separate then the tip and would go the hotel. I think a surcharge is appropriate but only if it is as a tip to increase the living wages of those in the service industry not the bottom line for the hotel profits.
Stayed 4 nights in Jul 2019