Emerald Hotel places you in the centre of Gisborne, connected to the convention centre and within a short 5-minute stroll of Te Tauihu Turanga Whakamana and Longbush Wines. Highlights at this luxury hotel include free in-room WiFi. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Additionally, you'll find free WiFi in public areas, a terrace and luggage storage. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4.5-property class Gisborne hotel include Gisborne Wine Centre and Tairawhiti Museum.
What's nearby
Gisborne Wine Centre - 7 min walk
Tairawhiti Museum - 8 min walk
Gisborne Harbour - 11 min walk
Eastwoodhill Arboretum - 17 min walk
Gisborne Hospital - 6 min drive
Getting around
Gisborne (GIS) - 7 min drive
Restaurants
Ballance Street Bistro & Bar - 2 min drive
Bollywood Star Indian Tandoori Restaurant - 13 min walk
Morrell's Artisan Bakery - 17 min walk
McDonald's - 6 min walk
Burger King - 10 min walk
About this property
Emerald Hotel
Luxury hotel connected to the convention centre in Gisborne with free parking
Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A seasonal outdoor pool, a terrace, and room service (during limited hours) are also featured at the luxury Emerald Hotel. Limited free parking is available on a first-come, first-served basis.
This 4.5-star Gisborne hotel is smoke free.
49 guestrooms or units
3 levels
Conference rooms
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business facilities
Conference space
Front desk (limited hours)
Storage area for luggage
Front desk safe
Terrace
Lift
No smoking on site
Emerald Hotel offers 49 accommodations with DVD players and free newspapers. Flat-screen televisions come with digital channels.
Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Gisborne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Awards and affiliations
Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Free covered self parking on site
Limited on-site parking
Onsite parking includes off-street options
Things to do
Seasonal outdoor pool
Family friendly
DVD player
Free cot
Seasonal outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Business services
Business centre
Conference space
Meeting rooms
Outdoors
On a river
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
3 floors
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels
Entertainment
DVD player
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 150.00 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.
We should mention
The seasonal pool will open in November and close in March.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property is rated 4 star plus, and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne
Frequently asked questions
What is the cancellation policy at Emerald Hotel?
Emerald Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Emerald Hotel?
As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Emerald Hotel on 28 Apr 2024 start from AU$181.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Emerald Hotel?
Yep, Emerald Hotel has a free self car park. Onsite parking is limited.
Are there any beaches close to Emerald Hotel?
The closest beach to Emerald Hotel is Midway Beach (2.4 km).
Does Emerald Hotel have a pool?
Emerald Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from November to March.
Is there a free airport shuttle available at Emerald Hotel?
No, Emerald Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Emerald Hotel?
Check-in begins at 2:00 PM. Check-out time is 10 AM.
Are pets allowed at Emerald Hotel?
No, pets are not allowed.
Emerald Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a good size room overlooking the river.
This was a good spot handy to the main Street.
Mark
Stayed 1 night in Mar 2024
8/10 Good
pete
Travelled with partner
18 Feb 2024
Liked: Cleanliness, staff & service
windows did not shut completely,
rubber seal need to be replaced,
hence noise from air con units outside,
other wise no complaints would stay there again.
room No 8255.
pete
Stayed 2 nights in Feb 2024
6/10 Okay
Chris
Business traveller
24 Mar 2023
Room big, noisy (traffic) and bed OK.
Check in was a bit of a shambles.
While sleeping late afternoon/early evening someone turned up in the room. Turns out they had just checked in and had been given my room.
Close to town and pool although needing work was good for the hot days we had
Ngarangi
Stayed 3 nights in Feb 2023
4/10 Poor
Stella
Travelled with family
8 Feb 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had no room key as the machine was broken. Had to use staff master to get into car park and room. Staff were fantastic and helpful. But had to follow us around to let in. We had a key and then the next morning after leaving, room was cleaned and then on our return did not work again! so had staff to let us in, not there fault but felt like prisoners in the hotel and inconvenience to them. Put a real dampner on our trip away and felt we should have received compensation!!!
Stella
Stayed 2 nights in Feb 2023
6/10 Okay
M J
Business traveller
20 Jan 2023
Disliked: Cleanliness
Good meets bad
Suite booked was quite large so nice there,had a river view, Room was well presented but carpets dirty/stained. hotel.com says in description up to 2 under 12 stay free using existing bedding, but we were charged -almost $50 for an extra quest we didn’t have. Unless you want to eat out every night there are no cooking facilities, pool looked well used and could do with some updates, Hallways are large but boring, no character. Dark and gloomy on a night with the low level lighting. Stairwells well lit but again all ver plain and hospital like. Asked for a cot in booking but was not confirmed or queried so communication was poor.