4.3 out of 5

"Great view and comfortable. Nice staff and good service. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

A luxury stay in Lake Tekapo awaits you at Peppers Bluewater Resort. Within just a 10-minute stroll, you'll find Lake Tekapo and Mount John Observatory. Highlights at this ski property include a restaurant, free self parking, and a bar/lounge.

You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, a coffee/tea maker, and a hairdryer. A fridge and room service make in-room dining convenient. An iron/ironing board and free toiletries are also available.

The restaurant, Rakinui Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. Added amenities include WiFi in public areas, a conference centre, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM.

Sights within a 20-minute walk of this 4.5-star Lake Tekapo property include Church of the Good Shepherd and Sheepdog Statue.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$202 per night

Two Bedroom Lake View Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Lake View Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Mountain View Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Lake View Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Bluewater Resort ratings based on 687 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Bluewater Resort

Everyone (225) Couples (338) Business (2) Family (120) Other (2)
5 out of 5
A quiet stay in a beautiful setting close to Lake Tekapo.

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Gail

Dear Guest, Thank you for choosing Peppers Bluewater. We are glad to know you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind Regards Gail

4 out of 5
Excellent service, amazing views and a comfy bed. Our meal at the restaurant was delicious. I wish our room had a toaster so we could make our own breakfast. We were disrupted by what sounded like people upstairs moving furniture for four hours. The walls and floors are very thin! Get an upstairs apartment if you can.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Manager

Kia Ora, Thank you for choosing to stay at Peppers Bluewater Resort. Apologies for the noise by neighboring room. Did you raise your concern with our 24hr reception team. I am confident our team would have made every effort to make your stay more comfortable. We look forward to welcoming you back to stunning Tekapo. Kind Regards

2 out of 5
The view was amazing and when we checked in everyone was lovely, food was fantastic! However when we called Peppers about an item that we left behind on the kitchen bench they claimed that house keeping said that nothing was left! Maybe thinking about other accommodation next time we visit Tekapo.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Diwaker

Kia Ora, Thank you for choosing Peppers Bluewater Resort for your stay. We are pleased to know that you liked the view from your room. Regarding the lost charger we followed up with our housekeeping team however no charger was found apologies if it took time for us reply back to you. Thank you for your stay with us.. Kind Regards

2 out of 5
Pictures, description & price do not match with the standard of the "hotel" rooms around the back of the resort.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Manager

Kia Ora, We appreciate you taking the time to leave us with your feedback. It was disappointing to hear the room you were provided failed to meet your expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. We take great care to advertise the size and compact nature of the units at 14.7 square metres which we believe provide exceptional value for money for travellers looking to spend the bulk of their stay exploring the lovely Mackenzie region. A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room, and I can guarantee that this is consistently actioned at every level possible. For some guests who use Agents, or systems where third party agents or systems are used, regrettably it is not possible for us to ensure the agent passes the guest the information on regarding the exact size of the room and when this happens there may be disappointment. We sometimes have to ask and suggest to agents that they could take more care and improve their attention to detail when booking a valued client a particular room type because no guest likes surprises and to not have their expectations met. For some guests who have the habit, and/or the time, they may look at our website that you would expect to have the most accurate and informative details advertised and on the Peppers website and we certainly are very transparent describing the size of the hotel room. We do understand that not everybody sees or understands 14.7 square metres reference, so we also describe them as ‘sleep and go’ to give the impression they are small in size.Apologies if these details were overlooked at the time of booking. Kind Regards

5 out of 5

Posted by on 12 Dec. 2018

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Comment from Hotel Management

15 Dec. 2018 by Diwaker

Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. We look forward to welcoming you back upon your next visit to the majestic Mackenzie, Kind Regards

5 out of 5
The view and location of Peppers Hotel is amazing. We’d definitely come back and stay here.

Posted by , from Sunshine Coast, QLD on 15 Nov. 2018

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Comment from Hotel Management

17 Nov. 2018 by Gail

Kia ora Barnett, Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. On behalf of the team at Peppers thanks for choosing to stay with us and we look forward to welcoming you back upon your next visit to the majestic Mackenzie Kind Regards, Gail

5 out of 5
The villa we stayed at was beautiful, clean and well-maintained. The location was perfect.

Posted by on 7 Nov. 2018

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Comment from Hotel Management

8 Nov. 2018 by Diwaker Gupta

Dear Guest, Thank you for choosing Peppers Bluewater, we are glad to hear you enjoyed your stay with us and we look forward to hosting you again upon your next visit to the majestic Mackenzie region, Kind Regards

5 out of 5

Posted by on 5 Nov. 2018

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Comment from Hotel Management

5 Nov. 2018 by Diwaker Gupta

Dear Guest, Thank you for your stay with us. Our team is delighted to know that you had a wonderful stay with us and fully enjoyed your time in Lake Tekapo. We look forward to welcoming you back upon your next visit to the majestic Mackenzie

5 out of 5
We were absolutly blown away with the service, our room was so lovely, clean and the bathroom was amazing!! The level of cleanliness was a 10 out of 10 for us. We had intended on heading out more than we did, but the unit was so comfortable we spent more time enjoying it and relaxing. Definitely will go back and we recommend to all our family and friends.

Posted by , from Cromwell on 4 Nov. 2018

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Comment from Hotel Management

4 Nov. 2018 by Gail

Kia ora Netia, Thank you for your stay and leaving us with an amazing feedback. We are delighted to know that we met your expectations regarding the cleanliness of the room. We look forward to welcoming you back on your next trip to Lake Tekapo. Kind regards, Gail Buquid

2 out of 5
If ordered a meal no table to sit at in room. Do you eat in bed. Washing machine on most of the evening sounded like a train coming through the room. Turned off our television. The room booked was a better room it was certainly not worth the price we paid over priced it was. Would not recommend this to anyone. One very dissapointed traveller. When we complained politely we were offered 22 dollars mmmm what an insult.

Posted by on 27 Oct. 2018

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Comment from Hotel Management

4 Nov. 2018 by Dheeraj Bhaik

We appreciate you taking the time to leave us with your feedback. It was disappointing to hear the room you were provided failed to meet your expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. We take great care to advertise the size and compact nature of the units at 14.7 square metres which we believe provide exceptional value for money for travellers looking to spend the bulk of their stay exploring the lovely Mackenzie region. A recognised challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room, and I can guarantee that this is consistently actioned at every level possible. For some guests who use Agents, or systems where third party agents or systems are used, regrettably it is not possible for us to ensure the agent passes the guest the information on regarding the exact size of the room and when this happens there may be disappointment. It is disappointing to know that their was a noise of washing machine coming trough to your room, our reception is 24 hours and we could have helped you the noise issue if we the would have been addressed to us. Once again our sincere apologies, if you have the opportunity to travel to and stay please let us know and our team will ensure your stay runs smoothly and we will be able to deliver the standard of service ,that is expected from Peppers property Kinds Regards

About the Peppers Bluewater Resort

Location State Highway 8, Lake Tekapo, 7945

Renovations + Closures

The following facilities will be closed from 10 June 2019 until 14 June 2019 (dates subject to change):

  • Dining venue
  • One of the dining venues

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. The luxury Peppers Bluewater Resort also features tour or ticket assistance, a garden, and laundry facilities. Self parking is free. This 4.5-star Lake Tekapo apartment is smoke free.

  • 142 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Christchurch (CHC-Christchurch Intl.) (222.7 km / 138.4 mi)
  • Parking: Free self parking

Room Amenities

Peppers Bluewater Resort offers 142 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Rakinui Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Please note king beds are provided unless separate twin beds are requested prior to check-in. Surcharge applies for requests after check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 28.00 for adults and NZD 14.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 20 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 20 per day (rates may vary)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Bluewater Resort Lake Tekapo
  • Peppers Bluewater Resort
  • Peppers Bluewater Lake Tekapo
  • Peppers Bluewater
  • Hotel Peppers Bluewater
  • Peppers Bluewater Hotel Lake Tekapo

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®