For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A luxury stay in Lake Tekapo awaits you at Peppers Bluewater Resort. Within just a 10-minute stroll, you'll find Lake Tekapo and Mount John Observatory. Highlights at this ski property include a restaurant, free self parking and a bar/lounge.
You can enjoy a flat-screen TV with cable channels, and each apartment features WiFi, a coffee/tea maker and a hairdryer. A fridge and room service make in-room dining convenient. An iron/ironing board and free toiletries are also available.
The restaurant, Rakinui Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM.
Places within a 15-minute walk of this 4.5-star Lake Tekapo property include Church of the Good Shepherd and Sheepdog Statue.
I went to reception at 12 to say that we had a wedding and could I please get into my room early and after a while she said 15 mins early so I came back and it still wasn’t even ready at 2 so I had to tell the cleaning staff to leave!!! So I could get ready!!!! I booked this room 4 months ago not great service and the 2 bedroom units could have done with another toilet as everyone was trying to shower and toilet all in the 1 room
Posted by . on 12 Oct. 2019
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Comment from Hotel Management
12 Oct. 2019
by Manager
Kia Ora,
hank you for taking the time to tell us about your experience at the Peppers Bluewater Resort.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have shared your feedback and concerns with our team and they are taking the appropriate measures to address the issues you have highlighted to prevent future occurrence; we hope to ensure a better level of service delivery for future visits.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
4 out of 5
Good location! Room is clean and very spacious with a large lounge room! However the room we stayed in did not have blinds at the end of the corridor on each floor! So if there were people outside of the windows they could have seen what’s in the room clearly at night! Also you only get 500MB complimentary internet then you will have to pay for it if you need more! When I booked this room it did not say so about the internet online!
Posted by a verified traveller on 10 Oct. 2019
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Comment from Hotel Management
10 Oct. 2019
by Manager
Kia Ora,
We appreciate your feedback on Peppers Bluewater Resort.
Regarding the limited Wi-Fi, as your recent visit would have demonstrated we are in a relatively remote location as such we do not have the availability of ultra-fast for fibre broad band.
Our alternative is a satellite based solution that provides solid and stable bandwidths but is unfortunately limited.
Whilst we would ultimately prefer to provide complimentary Wi-Fi to all guests to meet expectations we do need to consider the 300+ guests we have on site daily and the relevant usage that would invite, assuming an unmetered allocation was provided.
With regards to the size of the room please note we offer 9 different types of rooms for our clients to choose from. We take great care to advertise the size and compact nature of the units at 14.7 square metres which we believe provide exceptional value for money for travellers looking to spend the bulk of their stay exploring the lovely Mackenzie region.
So apologies from the Bluewater team that your internet expectations were not met and I hope the above goes at least a little way to help explain the background to our current systems.
Kind Regards
5 out of 5
Spaciously appointed. Spectacular views.Quiet in a busy tourist location.
Posted by a verified traveller on 1 Oct. 2019
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Comment from Hotel Management
3 Oct. 2019
by Manager
Kia Ora,
Thank you for choosing Peppers Bluewater, we are glad to hear you enjoyed your stay with us and we look forward to hosting you again upon your next visit to the majestic Mackenzie region,
Kind Regards
4 out of 5
No view and quite small for price, bathroom very nice and walking distance to tekapo township
Posted by a verified traveller on 28 Sep. 2019
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Comment from Hotel Management
28 Sep. 2019
by Manager
Kia Ora,
It was disappointing to hear the room you were provided failed to meet your expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation.
We take great care to advertise the size and compact nature of the units at 14.7 square metres which we believe provide exceptional value for money for travelers looking to spend the bulk of their stay exploring the lovely Mackenzie region.
After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. Before arriving at the hotel and at the time of reserving the room type, we usually have a number of additional room types available which present different options for travelers and would encourage you to select an alternate room type should you be considering a return to Peppers Bluewater.
4 out of 5
Posted by a verified traveller on 16 Sep. 2019
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Comment from Hotel Management
21 Sep. 2019
by Manager
Kia Ora,
We appreciate your positive feedback on Peppers Bluewater Resort.
Thank you for your stay with us and we look forward to accommodate you again in the future.
Kind Regards
4 out of 5
The staff were friendly and helpful. We were upgraded which was a lovely surprise. Only annoying thing was the smoker who stood outside where our aircon input was so place smelt of smoke.
Posted by a verified traveller on 13 Sep. 2019
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Comment from Hotel Management
15 Sep. 2019
by Manager
Kia Ora,
We appreciate your positive feedback on Peppers Bluewater Resort.
Thank you for your stay with us and we look forward to accommodate you again in the future.
Kind Regards
2 out of 5
Bathroom could do with a really good scrub. Staff could be better at communicating when service closes for the night.
Posted by a verified traveller on 11 Sep. 2019
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Comment from Hotel Management
12 Sep. 2019
by Surita
Kia Ora Guest,
Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have shared your feedback and concerns with our team and they are taking the appropriate measures to address the issues you have highlighted to prevent future occurrence; we hope to ensure a better level of service delivery for future visits.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
5 out of 5
Posted by a verified traveller on 8 Sep. 2019
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Comment from Hotel Management
11 Sep. 2019
by Manager
Kia Ora,
Thank you for choosing Peppers Bluewater, we are glad to hear you enjoyed your stay with us and we look forward to hosting you again upon your next visit to the majestic Mackenzie region,
Kind Regards
3 out of 5
The room was rather very expensive for the size. The amount of free internet was rather poor. The crosaints and bakery items did not come out to the restaurant till about 9am.
Posted by a verified traveller on 4 Sep. 2019
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Comment from Hotel Management
5 Sep. 2019
by Manager
Kia Ora,
Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am however deeply sorry that the Hotel room you stayed in did not meet expectation, these are our lead-in room type at 14.7 square meters and are advertised and marketed as a "Sleep 'n' Go" type accommodation for travelers looking to spend the majority of their time exploring the vast many sights and attractions of the Mackenzie Region. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay.
We appreciate your feedback surrounding the limited Wi-Fi, as your recent visit would have demonstrated we are in a relatively remote location as such we do not have the availability of ultra-fast for fibre broad band.
Our alternative is a satellite based solution that provides solid and stable bandwidths but is unfortunately limited.
Whilst we would ultimately prefer to provide complimentary Wi-Fi to all guests to meet expectations we do need to consider the 300+ guests we have on site daily and the relevant usage that would invite, assuming an unmetered allocation was provided.
At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
4 out of 5
Great environment, very clean and tidy.would surely stay there again. Breakfast was great with a buffet variety, worth the money
Posted by a verified traveller on 31 Aug. 2019
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Comment from Hotel Management
31 Aug. 2019
by Manager
Kia Ora,
We appreciate your positive feedback on Peppers Bluewater Resort.
Thank you for your stay with us and we look forward to accommodate you again in the future.
Kind Regards
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Event space at this apartment measures 1356 square feet (126 square metres) and includes conference rooms. The luxury Peppers Bluewater Resort also features tour or ticket assistance, a garden, and concierge services. Self parking is free. This 4.5-star Lake Tekapo apartment is smoke free.
142 guestrooms or units
3 levels
1356 sq ft of conference space
126 sq. m of conference space
Dining venue
Bar or lounge
Business facilities
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Lift
No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, WiFi (surcharge)
Parking
Free self parking
Transport
Airport: Christchurch (CHC-Christchurch Intl.) (223.2 km / 138.7 mi)
Parking: Free self parking
Room Amenities
Peppers Bluewater Resort offers 142 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.
In-room dining (limited hours)
Flat-screen television
Cable channels
Fridge
Coffee maker
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hairdryer
Toiletries (free)
Iron and ironing board
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Rakinui Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time ends at 6 AM
Check-in time starts at 2 PM
Minimum check-in age is 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
Please note king beds are provided unless separate twin beds are requested prior to check-in. Surcharge applies for requests after check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for NZD 50.0 per night.
Cribs (infant beds) are available for NZD 10.0 per night.
Pets
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Guests will be asked to pay the following charges at the property:
Deposit: NZD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: NZD 30 for adults and NZD 15 for children (approximately)
Fee for in-room wireless Internet: NZD 20 per day (rates may vary)
Fee for wireless Internet in public areas: NZD 20 per day (rates may vary)
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Peppers Bluewater
Peppers Bluewater Lake Tekapo
Peppers Bluewater Resort
Peppers Bluewater Resort Lake Tekapo
Peppers Resort
Hotel Peppers Bluewater
Peppers Bluewater Hotel Lake Tekapo
Peppers Bluewater Lake Tekapo
Peppers Bluewater Resort Apartment
Peppers Bluewater Resort Lake Tekapo
Peppers Bluewater Resort Apartment Lake Tekapo
Awards & Affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
National Rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
