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4.4 out of 5

"Great location.nice and clean hotel rooms but no complementary drinks such as water or any soft drinks. Toilet and bathroom extractor fan found filte ... " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

Ibis Rotorua puts you in the heart of Rotorua, within a 20-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

LED TVs with satellite channels are featured in all 145 rooms, and you can enjoy WiFi, hair dryers, and phones. Nice touches to enhance your stay include free toiletries and down comforters. Refrigerators, irons/ironing boards, and desks are also available.

The restaurant, I-Restaurant, is open for breakfast, lunch, and dinner. I-Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Other amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free parking nearby.

You'll be 3.9 km (2.4 mi) from Skyline Rotorua and 4.4 km (2.7 mi) from Lake Rotorua with a stay at this 3.5-star Rotorua hotel.

Superior Room, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

ibis Rotorua ratings based on 353 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Rotorua

Everyone (164) Couples (137) Family (54)
4 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Edward J.

Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again!

4 out of 5
Great location.nice and clean hotel rooms but no complementary drinks such as water or any soft drinks. Toilet and bathroom extractor fan found filters blocked.no proper ventilation other wise it is great place to stay.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by Edward J.

Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. We do appreciate the feedback about the extractor fan in the bathroom and will look into that as soon as possible. We hope to see you back again soon!

5 out of 5
Great location and friendly staff. Good carpark facility and free WIFI. Clean room and comfy bed. Will stay here next time I visit Rotorua.

Posted by on 29 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Edward J.

Thank you for your awesome review of our hotel. We were pleased to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua.

5 out of 5
Great stay, room was all set with Aircon going lights on etc. Only thing was parking. Not enough parking around back so had to park at novetel so car had cameras on it

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Edward J.

Thank you so much for your 5 star review! I am glad to hear you enjoyed your visit. Come back to visit us again soon!

5 out of 5
Central/room Rate/easy access/carparking/bar/efficient room/quiet

Posted by on 19 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Edward J.

Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4 out of 5

Posted by on 10 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Edward J.

Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. We hope to see you back again soon!

4 out of 5
Handy location, walking distance into shopping area and Eat Streat.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Edward J.

Thank you for taking the time to write a positive review. Glad to see you enjoyed our great location! Hope to see you again soon!

4 out of 5
Recommend the Ibis in Rotorua, the room was compact but clean, the beds were SUPER comfortable and staff were great at check.

Posted by on 12 Dec. 2019

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3 out of 5
Perfectly adequate but for the price, the room and bathroom were very small

Posted by on 9 Dec. 2019

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2 out of 5
No wifi wking during our stay n breakfast wasn’t great!!!

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Edward J.

Thank you for your review of our hotel. I was disappointed to read that your experience did not meet your expectations. Please accept my sincere apologies. I have shared your comments with the relevant managers to look into as soon as possible. So sorry for the inconvenience it caused you! I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future. Kind regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. The business-friendly ibis Rotorua also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free. This 3.5-star Rotorua hotel is smoke free.

  • 145 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

I-Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

I-Bar - This bar serves breakfast, lunch, and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 25 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Rotorua
  • Ibis Rotorua
  • Rotorua Ibis
  • Ibis Rotorua Hotel Rotorua
  • ibis Rotorua Hotel
  • ibis Rotorua Hotel
  • ibis Rotorua Rotorua
  • ibis Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.