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Holiday Rotorua

4.5 star property

Photo gallery for Holiday Rotorua

Superior Apartment | Living area
Classic Apartment | Living room
Superior Apartment
Superior Apartment | Bathroom
Superior Apartment | Private kitchen

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
1180 Pukuatua Street, Rotorua, 3010
  • Place, Rotorua Night Market
    ‪2 min walk‬
  • Place, Rotorua Central Mall
    ‪5 min walk‬
  • Place, Eat Street
    ‪5 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment

Classic Apartment

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 54 sq m
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor

Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor | Living area

Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor

  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Large Single Futon
  • Free Wi-Fi

About the area

Rotorua

A luxury stay in Rotorua awaits you at Holiday Rotorua. Within steps you'll find Rotorua Night Market and Lakes Performing Arts Centre. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This smoke-free hotel offers free WiFi in public areas. Plus you'll find laundry facilities. .Near this 4.5-property class Inner City hotel, you'll find Polynesian Spa.

What's nearby

  • Rotorua Night Market - 2 min walk - 0.2 km
  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Eat Street - 5 min walk - 0.5 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Polynesian Spa - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Thai Central Restaurant Rotorua - ‬4 min walk
  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬4 min walk
  • ‪Scope - ‬4 min walk
  • ‪Yamato Japanese Restaurant - ‬2 min walk

About this property

Holiday Rotorua

Holiday Rotorua offers its guests laundry facilities. WiFi is free in public spaces. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • No smoking on site
Holiday Rotorua offers 8 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels, pay-per-view films and Netflix.

Similar properties

Exterior
Rotorua Thermal Holiday Park
Springfield
  • Pool
  • Parking included
  • Tennis court
  • Games room
4.3 out of 5, Excellent, 542 reviews
The price is AU$78
includes taxes & fees
19 July - 20 July
Rotorua Thermal Holiday Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Rotorua Hotel
Hotel Holiday Rotorua Rotorua
Rotorua Holiday Rotorua Hotel
Hotel Holiday Rotorua
Holiday Rotorua Rotorua
Holiday Hotel
Holiday
Holiday Rotorua Hotel
Holiday Rotorua Rotorua
Holiday Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Holiday Rotorua?

Holiday Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Rotorua?

Yep, Holiday Rotorua has a free self car park.

Is there a free airport shuttle available at Holiday Rotorua?

No, Holiday Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Rotorua?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Holiday Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Holiday Rotorua?

There isn't one on site, but Government Gardens Golf is a short 12-minute walk away.

Holiday Rotorua Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 57 reviews
Rating 8 - Good. 17 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 12 out of 57 reviews
Rating 2 - Terrible. 8 out of 57 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed no TV stations only Netflix and did not realise second floor and steps for my 80 year old parents
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing personal but the cleanliness of the apartment unit was poor kinda smeared over from the last guest who stayed in the Unit. Cleaning was definitely “NOT” thorough and basically glossed over without really cleaning up after the previous occupants.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
At first I loved this room (stayed 3 nights) since it felt like our own little apartment. However after the 1st night I started to notice all the bus, the dirt on the base boards and our wifi died. I contacted the staff service team (no reception, very self-serve) about the wifi, after they told us to unplug the modem, I contacted them to say it still didn’t work. Their response that it was working while they were there so I should contact management. Customer service was great to me however what left a sour taste in my mouth was 1) when they said it still worked since it obviously didn’t and 2) when I talked to an other customer they said they were having issues too, however their messages to customer service were being ignored. As tourists from out of country, we really rely on wifi to get around and enjoy the country we are visiting. Sadly, we spent most of our time looking for free wifi in cafes
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was found with lack of basis appliances and worst customer service. Called on phone numbers provided many times to request for arranging appliances but no one picks the phone. There is no reception desk also to talk about the experience. I won’t recommend this for long stay.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Samir F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

For the price we paid it was awesome. Right in the middle of the city you can't go wrong as every attraction was easily accessible including the ease of access to the best restaurants, pubs, bars etc. Two bedrooms were modern and spacious with bathroom, kitchen and living area with wifi and flat tv connected with netflix. I would definitely return if ever go back to Rotorua.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Trevor

Liked: Cleanliness
Disliked: Staff & service

Disappointing

Good location - no on site staff, more airbnb than hotel - parking problematic, if you want to sleep in. Only limited online TV only, no FTA TV or cable. Wifi password published on the front door of a busy street (half of Rotorua probably uses it) so zero data security. Smelt damp due to bathroom fan not working.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Our stay was okay, everything was closer to us but you don’t have any amenities for your customers, like jacuzzi, pool, playground or a game room so the kids can enjoy staying there, and one off the single bed have a blood stain on it. But overall our stay was okay . Thank you.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Facility not as good as expected. Good price though.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Not as advertised

The apartment was not as chic as advertised, service lady was using the washing machine when we arrived early evening, the linen was thread bare and some towels ripped and holey. The door lock was nearly falling out the door and we spent all night listening to people on the street across the road!
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A total disappointment, on arrival for check in we get up to the room we booked, the door was open, stacks of empty alcohol bottles, and boxes, a few black rubbish bags full of alcohol bottles also, the place smelled disgusting, was not cleaned or ready, beds not changed etc. Tried contacting someone which was pointless as no one answers, a cleaning lady who hardly spoke came out ten minutes later and said sorry then disappeared again...finally I found her again and she said we can take a different room, which was way smaller, next to a disgusting alley way with a Chinese restaurant back door outside the window to the room. The room was not clean, aircon hardly worked properly and made an annoying wrr sound all the time. We paid for a room facing the road, with king bed a two twins in separate rooms with bigger kitchen dining lounge room, and were given a small cramped dirty place, most stuff there is broken and no iron for clothes as stated. Still never got a reply from the place, its a strange setup and would not recommend staying here.. at all.!
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Hyun Ki

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Well equipped, spacious, and clean. However, one of the rooms did not have a window and if you cook in the room, it is not well ventilated which means your room will smell like your dinner for a long time(including that room with no window). If you dont plan on cooking or do not mind no windows in one of the rooms, it is a good option.
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The good thing about this property is its location. However, the disappointment started when we learnt that the "free parking" was street parking which had restricted hours. The entrance to the apartment was dirty and uninviting, the front door was difficult to open (to the point we nearly had to call for assistance), the furniture was cheap and ridiculously uncomfortable (so we didn't use it), there was no "welcome drink" as stated, the shower and toilet were dirty and the toilet seat moved when it was used, the lamps didn't work. The bed was hard and the bedding again was cheap and nasty which contributed to a sleepless, restless, uncomfortable night so we finished our stay early after one night and moved on to a better property.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Leata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty!!

Was really unclean we had to mop the floors because they were just so filthy and not suitable for children Would not recommend! I wouldnt trust the sheets either..hairs and stains everywhere . Just gross!!!
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
No personal service no phone or anyone here very hard to get hold of
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Central location, modern and clean apartment. Sent our check-in email with all the necessary info 24 hours in advance of check-in time, but when we checked in there was no tv or internet service available.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Xxxx

Disliked: Amenities, property conditions & facilities
Looked barely anything like the photos and smelt of fish as we first entered. We had to spray the room ourselves. Kitchen dirty, mirrors dirty. Cheap Kmart furniture which the chairs had screws come out while we were sitting on them. Walls had no soundproof whatsoever, could hear everything from all the other rooms which was a pain in the a**. Overall was quite disappointed and wish we had booked somewhere else instead.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Noor Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small apartment!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean and central with a very easy check in process.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property was in a great position but more attention to cleaning. Floor was sticky & glasses were still wet with soap suds around the bottom when picked up. Apple TV was good but internet poor.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

V

Disliked: Cleanliness
Really cheap for its size and location. But it was really dirty, sheets were not changed for a very long time, there were hairs and stains everywhere. Spiders and their webs just right above where you sleep.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped & warm accommodation..Enjoyed our stay.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Chenghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay, convenient location

Location is very good. Rooms are tidy and spacious.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town nearby too everything the apartment is spacious i would definitely stay here again.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Beds were comfy but the apartment wasn’t as clean as another I’ve stayed in. Looking tired and needs a fresh coat of paint or good clean of the walls. Self check in and check out easy and location was great for what we were doing in town.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only 3 chairs for 4 people apartment. But this was a very minor problem. Definitely will come again and recommend to others.
Stayed 1 night in May 2019