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Arawa Park Hotel

4-star property
272 Fenton St, Rotorua, 1800 796 370
Choose Dates
3.4 out of 5
See all 301 wotif Reviews

"Need to get the door from the car park operational. " More

By a verified traveller on Sun 17 Sep 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Arawa Park Hotel. Within a 5-minute stroll you'll find Racing Rotorua and Whakarewarewa Hot Springs within a 15-minute walk. Highlights at this eco-certified hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Atrium Restaurant, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM.

Sights within a 20-minute walk of this 4-star Glenholme hotel include Rotorua Central Mall and Government Gardens.

Superior Twin Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$112* Per night/room 8 Oct. - 9 Oct.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Deluxe Twin Room, 2 Queen Beds, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

King One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arawa Park Hotel ratings based on 301 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Arawa Park Hotel

Everyone (180) Couples (29) Business (4) Family (62)
4 out of 5
Need to get the door from the car park operational.

Posted by on 17 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Vinnie

Kia Ora Lindsay,Thank you for your feed back. It was a pleasure hosting you.

3 out of 5
The staff were great and personable

Posted by on 12 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by Vinnie

Kia Ora Ian, First & foremost thank you for taking the time to share your feedback with us. We look forward to welcoming you again in the near future. Warm Regards Vinnie

4 out of 5

Posted by on 31 Aug. 2023

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3 out of 5
The property was in a good location and was clean and comfortable. The staff were pleasant. We arrived early and when I enquired about the possibility of an early check in was told it would be an additional $60 so declined. Overall good value for money, the beds were lovely and comfortable.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

3 Sep. 2023 by Vinnie

Kia ora Frania, First & foremost thank you for taking the time to share your feedback with us. We are delighted that we could ensure a comfortable stay during your visit. We look forward to welcoming you again in the future. Warm Regards

4 out of 5
Staff were friendly. Rooms were very spacious and tidy. Enjoyable stay and price was reasonable. Would recommend to other families.

Posted by on 31 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Sanjay Kumar

Kia Ora Suzanne ,We would like to express our sincere appreciation for the positive feed back and hope you enjoyed the stay with us.Once again thank you and we look forward to welcoming you back in the near future.Kind RegardsSanjay

5 out of 5
We were really enjoyed our visit to AWARA park hotel.

Posted by on 25 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Raj

Kia Ora Peian,Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.Kind Regards

5 out of 5
Large room, quiet, off street parking, everything required for a traveller.

Posted by on 23 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Sanjay Kumar

Kia Ora ,We would like to express our sincere appreciation for your positive feed back and will forward to our team members.Once again thank you and we look forward to welcoming you back in the near future.

5 out of 5
Easy access, quiet, pleasant service and helpful staff, clean. Good view, overlooked the race course.

Posted by on 4 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Vinnie

Kia Ora , Thank you for providing us with your positive feed back.

4 out of 5

Posted by on 23 May 2023

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Comment from Hotel Management

12 Jun. 2023 by Vinnie

Kia Ora , Thank you for providing us with your positive feed back.

2 out of 5
Tv wasn't working, asked for it to be fixed and no one bothered. Toe nails on deck from previous guest. No plates or cutlery. Only one outdoor chair.

Posted by on 9 Apr. 2023

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Comment from Hotel Management

3 May 2023 by Sanjay Kumar

Kia ora ,We would like to express our sincere apology for all the inconvenience caused during your stay and thank you for the positive feed back. I will definitely pass on to the team .Kind RegardsSanjay

About the Arawa Park Hotel

Location 272 Fenton St, Rotorua, 3201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Arawa Park Hotel. Self parking is free. This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practice of: WELL Health-Safety Rating (IWBI); Ecolab (3rd party expert - Global); Safe Travels (WTTC - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30–30 for adults, and NZD 15–20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Rydges
  • Rydges Rotorua Hotel
  • Rydges Hotel
  • Rydges Hotel Rotorua
  • Rydges Rotorua
  • Rotorua Rydges Hotel
  • Rydges Rotorua Hotel Rotorua
  • Rydges

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.