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Arawa Park Hotel

Property class: 4

Photo gallery for Arawa Park Hotel

A spacious indoor area with multiple dining tables and chairs, a central counter, and a staircase.
A hotel lobby with a reception desk, a large potted plant, and a display of brochures.
A living room with a sofa, a coffee table, and a view of a balcony with a table and chairs.
A conference room with a long table, black leather chairs, a floral centerpiece, and a projector on the ceiling.
A modern hotel with a circular entrance canopy, a sign indicating 'Arawa Park Hotel', and a well-maintained garden area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
272 Fenton Street, Rotorua, Bay of Plenty Region, 3040
  • Place, Rotorua Central Mall
    ‪13 min walk‬
  • Place, Tamaki Maori Village
    ‪18 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

A hotel room with a bed, a dining table, a chair, a ceiling fan, and a view of the outdoors.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

A bedroom with a large bed, a desk, a chair, a window, and a painting on the wall.

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

A balcony with a glass door leading to a bathroom, a small table, and chairs.

Deluxe King Room

7.6 out of 10
Good
(21 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Suite

A hotel room with a bed, a dining table, a chair, a ceiling fan, and a view of the outdoors.

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden table with a vase of flowers, and a window with curtains.

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mobility Accessible, Non Smoking

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Superior Room, 2 Queen Beds, Mobility Accessible, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, a painting, a view through a window, and a dining area with a table and chairs.

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Superior Twin

A hotel room with two beds, a desk, a chair, a window with curtains, a ceiling fan, and a wall-mounted light fixture.

Accessible Superior Twin

  • Sleeps 4
  • 2 Single Beds

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Arawa Park Hotel. Within steps you'll find Racing Rotorua and Rotorua Central Mall within a 15-minute stroll. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Atrium Restaurant, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. .Sights within a 20-minute walk of this 4-property class Glenholme hotel include Lake Rotorua and Polynesian Spa.

What's nearby

  • Rotorua Central Mall - 13 min walk - 1.1 km
  • Tamaki Maori Village - 18 min walk - 1.5 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Eat Street - 2 min drive - 1.9 km
  • Whakarewarewa: The Living Maori Village - 5 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Scope - ‬15 min walk
  • ‪Grøunded - ‬14 min walk
  • ‪Pantry D'or - ‬14 min walk

About this property

Arawa Park Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35 for adults and from NZD 16 for children
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

What is the cancellation policy at Arawa Park Hotel?

Arawa Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arawa Park Hotel?

Yep, Arawa Park Hotel has a free self car park.

Is Arawa Park Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Arawa Park Hotel is a hit with families.

Does Arawa Park Hotel serve breakfast?

Yeah, full brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Arawa Park Hotel?

No, Arawa Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arawa Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Arawa Park Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arawa Park Hotel?

No, only service animals are allowed.

Is there a golf course on site at Arawa Park Hotel?

There isn't one on site, but Rotorua Golf Club is a short 18-minute walk away.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 221 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very clean room, friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable spacious room. Beds very comfortable. Great location for travellers flying into Rotorua.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious staff very friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at Arawa Park Hotel during our weekend holiday in Rotorua. The room was clean and organized when we arrived. The staff was also helpful, especially when we requested for a cot for our little one. The breakfast was also delightful! Overall, we highly recommend the hotel and we would definitely be back if given the chance 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean comfy beds good parking
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean, fabulous breakfast.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were good. Location was good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Drafty rooms, jet tubs don’t work. The rooms are in need of updating and tuning up. The breakfasts were nice. The sulfur smell from the geothermal features was overwhelming
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great family room, lots of space
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
No pool or space
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
work out facilities marginal. Staff friendly. Buffet adequate but I wouldn't go there unless it was for convenience -which it definitely was on last day. Comfortable beds!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had a kitchen with no utensils at all..seems pointless! A dead beetle in our bathroom for the duration of stay even after cleaning! The staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The rooms are big with a lot of space. They are needing a good clean as in mild in the shower. Handles on the kitchen bench were needing a scrub.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Hotel is okay though it is not as good as what they (old name) used to. Otherwise, keen to stay again due to location and the room with the balcony.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our stay was very disappointing. The toom was not clean, there was a hole in the ceiling of the shower and with what appeared to be menstrual blood down the front of the toilet, old socks and rubbish under the bed, stains on the walls and it hadn't been vacuumed. For the price we paid, this was honestly unacceptable and shocking. We won't be staying here again and hope they can improve their rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026