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4.4 out of 5

"A good spot just 10 mins out of Rotorua. We had a well refurbished room. Very comfortable bed! Staff keen to help address any issues " More

By a verified traveller on Wed 28 Feb 2024

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Hotel Description

At Wai Ora Lakeside Spa Resort you'll be within a 10-minute walk of Te Amorangi Museum and 3.4 km (2.1 mi) from Haiku Pathway. Highlights at this beach hotel include 2 outdoor swimming pools, 2 spa tubs, and a full-service spa.

A day of pampering at wai ora day spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool, kids' swimming pool, and pool loungers. Business amenities include a meeting room, a conference center, and a business center. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. English breakfast is available on weekdays between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Sights within a 10-minute drive of this Holdens Bay hotel include Whakarewarewa Hot Springs and Redwoods Whakarewarewa Forest.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$178* Per night/room 27 Mar. - 28 Mar.

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Studio Suite, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wai Ora Lakeside Spa Resort ratings based on 132 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wai Ora Lakeside Spa Resort

Everyone (53) Couples (64) Family (14)
4 out of 5
A good spot just 10 mins out of Rotorua. We had a well refurbished room. Very comfortable bed! Staff keen to help address any issues

Posted by on 28 Feb. 2024

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5 out of 5
Large, clean, quiet rooms. Grounds could do with upgrading but enjoyed our stay.

Posted by on 8 Nov. 2023

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4 out of 5
This was a good find. Beautiful lakeside location, well kept grounds and facilities, good quality beds. Spa pools hot and working (unlike so many places!).

Posted by on 14 Sep. 2023

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3 out of 5
Nice property, clean rooms, comfortable beds. Unfortunately someone was too liberal with the room spray so I had a headache by morning even after airing for an hour. Monday night the other facilities on the property were all closed. Thought we would try the spa pools but they were a bit short staffed due to illness and they didnt look too clean. Carparking is away from the building so returning to our room after dinner (Reception closed) involved getting quite wet (rain) and using a back alley. If staying on a day when the restaurant and bar were open I don't think this would have been such an issue.

Posted by on 13 Sep. 2023

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4 out of 5
Great food and service. Very clean and tidy. Bed was comfortable

Posted by on 2 Sep. 2023

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4 out of 5
Nice place well maintained. Wifi was terrible

Posted by on 23 Jul. 2023

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2 out of 5
Property did not look like photos. Person in next room was outside on shared patio cooking on gas burner in the morning. No key drop after hours. No information folder rather a lot of sheets of paper laid around. No access through reception after hours rather having to walk past staff laundry area and rubbish bins to get to rooms. Definitely not a resort but more of a roadside motel

Posted by on 13 May 2023

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2 out of 5
Very tired and not well maintained.

Posted by on 8 Jan. 2023

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4 out of 5
Comfortable bed, not too far from town centre by car. Situated on the Lake

Posted by on 2 Dec. 2022

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4 out of 5

Posted by on 3 May 2022

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Property Features

Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometers is available. Self parking is free. This Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 8 kilometers
  • Parking: Free self parking

Room Amenities

Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 8:00 AM and 10:00 AM.

Wai Ora Lakeside Spa Resort has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 20–26 for adults, and NZD 10–20 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wai Ora
  • Wai Ora Lakeside
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Lakeside Spa Resort Hotel
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Resort Hotel Rotorua

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.