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4.5 out of 5

"Our room was lovely with a great view.There was no electric blanket but there was a hot water bottle.could have done with another blanket as the weath ... " More

By a verified traveller on Fri 11 Sep 2020

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Hotel Description

A luxury stay in Rotorua awaits you at Wai Ora Lakeside Spa Resort. You'll be within a 10-minute walk of Te Amorangi Museum and 4.7 km (2.9 mi) from Lake Rotoiti. Highlights at this beach hotel include 2 outdoor swimming pools, 4 spa tubs, and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 30 soundproofed rooms feature free WiFi, free wired Internet, and balconies or patios. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, dining areas, sitting areas, and coffee/tea makers are available.

A day of pampering at Wai Ora Spa can include deep-tissue massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The fine-dining restaurant, Mokoia Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the sauna, seasonal outdoor swimming pool, and pool loungers. Business amenities include a conference center, a meeting room, and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of a free area shuttle.

Attractions within a 20-minute drive of this Rotorua hotel include Polynesian Spa and Skyline Rotorua.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Studio Suite, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wai Ora Lakeside Spa Resort ratings based on 120 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wai Ora Lakeside Spa Resort

Everyone (52) Couples (56) Family (11)
5 out of 5
Our room was lovely with a great view.There was no electric blanket but there was a hot water bottle.could have done with another blanket as the weather was cold.There was heating in the room but we didn’t have it on as too stuffy.Thank you.

Posted by , from Waharoa on 11 Sep. 2020

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Comment from Hotel Management

12 Sep. 2020 by Sophia

Dear Maude Thanks staying with us for your holiday and comments to us ,we will take your suggestion into consideration and make improvement. Hope see you here near future Sophia 12/9

4 out of 5

Posted by on 25 Jul. 2020

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4 out of 5

Posted by on 7 Jun. 2020

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5 out of 5

Posted by on 17 Feb. 2020

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5 out of 5
From check in to checkout everything was flawless. All the staff I had contact with were extremely hospitable and went out of their way to assist.

Posted by on 14 Feb. 2020

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4 out of 5
Lovely venue close to the beach. Loved the pool, spa bath and steam room. Unfortunately we couldn't get the sauna to work but otherwise it was a lovely stay :)

Posted by on 9 Feb. 2020

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4 out of 5

Posted by on 6 Jan. 2020

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4 out of 5
Great stay and very helpful and friendly staff - thanks.

Posted by on 5 Jan. 2020

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4 out of 5
Absolutely loved it! Staff was very helpful and welcoming! Room 30 was legit cozy!!!! The view was amazing and the bed was comfortable ! Guttered we didnt get the chance to swim in the pool, but overall, amazing!

Posted by on 31 Oct. 2019

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5 out of 5
We loved the quiet location. We didn’t like the weather!!

Posted by on 19 Oct. 2019

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Property Features

Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 4 spa tubs along with a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometers is available. This Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Hamilton (HLZ-Hamilton Intl.) (109.2 km / 67.9 mi)
  • Property shuttles: Free area shuttle within 8 kilometers

Room Amenities

Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Mokoia Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 7.50 and NZD 25.00 per person (approximately)
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wai Ora
  • Wai Ora Lakeside
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Lakeside Spa Resort Hotel
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Resort Hotel Rotorua

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.