For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Rotorua hotel include Rotorua Hospital and Rotorua Central Mall.
22 Jun. 2022 by Gurinder Singh
Dear Kieran Thank you for your feedback. We apologize for the long delay on checkin and we will certainly review with our team to ensure we provide prompt checkin for all of our guests. We hope this didn't took away too much of your experience with us and we hope to welcome you back to the Pullman in the near future again. Yours Sincerely Gurinder Singh Assistant Manager Pullman Hotel Rotorua
17 May 2022 by Gurinder S
Dear AmyLeilani Thank you for your lovely review on your stay with us. Much appreciated. We look forward to your return stay. Yours Sincerely, Gurinder Singh Assistant Manager Pullman hotel Rotorua
8 May 2022 by Vidhan Shah
Good Evening, Thank you for taking time and give us feedback about your stay. Hope you enjoyed your stay with us and hope to see also see you in near future again. I will share your feedback regarding tray charge price for room service with our higher management. Thank you once again, Vidhan Shah, Pullman Rotorua Team.
29 Apr. 2022 by Diana Martinez
Dear Mike, Thank you for taking the time to tell us about your experience at the Pullman Rotorua. I am sorry that your experience did not quite meet your expectations; please allow me to express my apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We thank you for your positive remarks though and will also pass them on to our team.
21 Aug. 2021 by Gurinder S
Dear Guest Thank you for your feedback on your recent stay at the Pullman Hotel in Rotorua. We appreciate you taking the time to provide your feedback, we have various lake view rooms and while most of them have full lake views, some rooms have some partial obstructions for the lake views. Thank you for advising us about the hooks, we will pass this onto the Maintenance team to rectify. We are always looking at ways of improving and we thank you for your comments. We hope to welcome you sometimes again in the future. Yours Sincerely Gurinder Singh Assistant Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Pullman Rotorua also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 5-star Rotorua hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Pullman Rotorua offers 130 air-conditioned accommodations with MP3 docking stations and minibars. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.
Barrel & Co Bar and Grill - Onsite brasserie. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®