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4.7 out of 5

"The location was excellent and parking was easy, but there is currently lots of construction happening at the property which meant we couldn’t use the ... " More

By a verified traveller on Fri 21 Jul 2023

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Hotel Description

A luxury stay in Rotorua awaits you at Regent of Rotorua. Within steps you'll find Eat Street and Matariki Hangi & Maori Cultural Performance within a short 5-minute stroll. Highlights at this boutique hotel include in-room free WiFi, free Internet, and LCD TVs.

The restaurant, Regent Room, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11 AM. There's also limited parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4.5-star Rotorua hotel include Kuirau Park and Rotorua Night Market.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$191* Per night/room 9 Oct. - 10 Oct.

Executive Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Boutique Suites

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Regent of Rotorua ratings based on 179 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regent of Rotorua

Everyone (70) Couples (72) Family (33)
4 out of 5
The location was excellent and parking was easy, but there is currently lots of construction happening at the property which meant we couldn’t use the mineral pool etc. Will be good once it’s finished.

Posted by on 21 Jul. 2023

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4 out of 5
We had a lovely stay at Regent of Rotorua. The rooms were spacious and the beds were comfortable. Also in a great location within short walking distance to Eat Street. There was construction happening at the time we stayed but it wasn't too noisy. Also some tea towels in the room would be fantastic.

Posted by on 4 Jul. 2023

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3 out of 5
The pub next door is very noisy and heavy on the base until 1.20am on a Sunday morning, otherwise great stay.

Posted by on 2 Jul. 2023

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5 out of 5
It’s been a few years between visits but still recommend a stay here . Clean tidy staff very friendly a pool outside the door is handy and the seating area outside is great too . The only negative was the pillows were cheap and thin as we found in the hotel we stayed at in Taupo this week too so I’m going to take my own with me in my future travels.

Posted by on 29 Apr. 2023

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5 out of 5
Great service and really lovely room and staff.

Posted by on 30 Dec. 2022

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5 out of 5
Great location. Well set up rooms. Nice and Quiet.

Posted by on 5 Dec. 2022

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3 out of 5
Lady at reception was not very friendly. Rooms were great, clean and spacious.

Posted by on 26 Oct. 2022

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3 out of 5
We were booked into a 2 bedroom and several months earlier changed the booking to add a 4th person and change the bedding to 2 double beds which we were advised was not a problem. However, on check-in it was found to be a double and twin beds. After driving all day we opted not to get this changed as we wanted to relax. The room was incredibly small and really not suitable for 4 adults. On check in we were not asked for payment and expected to pay on departure. However, on departure I was told the account had already processed my credit card without even checking. No consideration was given for changing the card used or even paying in cash. I do note that the pre-arrival and check in issues were the same staff member. Though we had these issues the hotel is centrally located, tastefully decorated and well maintained.

Posted by on 11 Oct. 2022

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4 out of 5
Clean, tidy, fresh and great price. Pleasantly surprised.

Posted by on 27 Aug. 2022

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4 out of 5

Posted by on 8 Aug. 2022

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Comment from Hotel Management

10 Aug. 2022 by Christine

Kia ora Ian, Thanks for your great rating. Warm regards, Christine McDonald Hotel Manager

About the Regent of Rotorua

Location 1191 Pukaki St, Rotorua, 3010

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the luxury Regent of Rotorua. The hotel can provide concierge services and wedding services. Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

  • 35 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player


Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi


Free self parking

Room Amenities

Regent of Rotorua offers 35 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11 AM.

Regent Room - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 32 per person
  • Rollaway bed fee: NZD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Regent Rotorua
  • Regent Boutique
  • Regent Boutique Hotel
  • Regent Boutique Hotel Rotorua
  • Regent Rotorua
  • Regent Rotorua Boutique
  • Regent Rotorua Boutique Hotel
  • Regent Rotorua Hotel
  • Rotorua Boutique Hotel
  • Rotorua Regent Hotel
  • Regent Of Rotorua Hotel Rotorua
  • Rotorua Regent
  • Regent Rotorua Lodge
  • Regent of Rotorua Boutique Hotel Spa
  • Rotorua Regent
  • Regent Rotorua
  • Regent of Rotorua Hotel
  • Regent of Rotorua Rotorua
  • Regent Of Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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