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3.9 out of 5

"Great place to stay. Nice facilities and close to town. Highly recommended. " More

By a verified traveller on Sun 02 Aug 2020

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Family Cabin, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Cottage, 1 Bedroom, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Basic Cabin, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Economy Cabin, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Basic Shared Dormitory, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

At Cosy Cottage Thermal Holiday Park you'll be 2.8 km (1.7 mi) from Polynesian Spa and 3.1 km (2 mi) from Lake Rotorua. Highlights at this beach property include 3 spa tubs and in-room free WiFi.

Flat-screen TVs and portable fans are featured in all 25 cabins.

Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to a playground. Other amenities include WiFi in public areas, laundry facilities, and a microwave in a common area. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this Rotorua property include Skyline Rotorua and Lake Rotoiti.

Cosy Cottage Thermal Holiday Park ratings based on 40 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cosy Cottage Thermal Holiday Park

Everyone (19) Couples (3) Family (19)
5 out of 5
Great place to stay. Nice facilities and close to town. Highly recommended.

Posted by , from Nawton, Hamilton. on 2 Aug. 2020

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Comment from Hotel Management

8 Aug. 2020 by Andrew

Dear Karma Happy to see you have a great stay with us last week. Your kind comments are most valuable return to the whole team! Have a nice weekend.

5 out of 5
Service was great loved the hot pools and swimming pool

Posted by , from Huntly on 14 Jun. 2020

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Comment from Hotel Management

13 Jul. 2020 by Andrew

Dear Jess Tks for your stay with us and happy to see you enjoyed to stay with us. Yes, our hot pools is natural mineral geo thermal water, it is amazing to soak in hot pools in cold winter. Wish see you again.

4 out of 5

Posted by on 8 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by Andrew

Hi, there thanks for your good mark. Please feel free to let us know if there is anything may need improve. See you next time.

2 out of 5
Nothing unique. Wifi is only 300mb and have to purchase voucher after. Parking is too tight

Posted by , from Australia on 10 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by staff

Thanks for your feedback.300mb free wifi provided upon check-in but you can buy more. We do appreciate the feedback about the car park, we will most certainly review that.

5 out of 5
Comfortable, convenient and affordable. Kids loved the pool. Stayed in the two bedroom motel unit and sizeable enough for three adults and three kids. Would stay again.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

20 Mar. 2020 by staff

Thank you for your fantastic review. I was especially pleased to see that you received such excellent service, glad to hear you like our natural pools. We look forward to welcoming you back again soon.

4 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

20 Mar. 2020 by satff

Thanks for your positive rating. See you next time

4 out of 5
Weekend stay only not long enough everyone enjoyed their stay Highly recommend for families Handy location central to everything cabins were clean Loved the thermal cooking Only downfall children’s park needs a little TLC Overall excellent getaway

Posted by on 9 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Kirsty

Hi, Thank you for taking the time to review us. I will advise management that the playground needs some love.

4 out of 5
Excellent facilities and value for money for a holiday park. Will absolutely stay again!

Posted by on 9 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Kirsty

Hi, Thank you for taking the time to review us. Glad you enjoyed your stay.

5 out of 5
Great space, great pools and place to relax with the family

Posted by on 24 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by o

Thanks for your feedback. See you next time

4 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

7 Dec. 2019 by H

Thank you for the rating. We're so pleased to see you enjoyed your time with us!

About the Cosy Cottage Thermal Holiday Park

Location 67-69 Whittaker Road, Rotorua, 3010

Property Features

Cosy Cottage Thermal Holiday Park offers its guests 3 spa tubs and a seasonal outdoor pool. Public spaces have WiFi for a fee. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at Cosy Cottage Thermal Holiday Park. Self parking is free. This Rotorua cabin is smoke free.

  • 1 floor
  • 25 guestrooms or units
  • 7 buildings
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (11.2 km / 7 mi)
  • Parking: Free self parking

Room Amenities

Cosy Cottage Thermal Holiday Park offers 25 accommodations with portable fans. Flat-screen televisions are featured in guestrooms. This Rotorua cabin provides complimentary wireless Internet access. Renovation of all guestrooms was completed in May 2017.

  • Flat-screen television
  • Electric kettle
  • Heating
  • Portable fan

Spa Services

  • Outdoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays
  • Property does not use a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: NZD 5 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 8:00 PM and 10:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosy Cottage Thermal Holiday Park Rotorua
  • Cosy Thermal Holiday Park Rotorua
  • Cosy Thermal Holiday Park
  • Cosy Cottage International Holiday Park Hotel Rotorua
  • Cosy Hotel Rotorua
  • Cosy Cottage Thermal Holiday Park Cabin Rotorua
  • Cosy Cottage Thermal Holiday Park Cabin
  • Cosy Thermal Rotorua
  • Cosy Cottage Thermal Holiday Park Cabin
  • Cosy Cottage Thermal Holiday Park Rotorua
  • Cosy Cottage Thermal Holiday Park Cabin Rotorua

You should know

  • The seasonal pool will open in October and close in June.
  • Alcohol isn't served at Cosy Cottage Thermal Holiday Park.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.