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4.3 out of 5

"Rooms were a great size, only negative was that the heating was on when we got there and room was too hot. Great location for staying close to the cit ... " More

By a verified traveller on Thu 08 Oct 2020

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Hotel Description

Ambassador Thermal Motel puts you in the center of Rotorua, 0.7 km (0.4 mi) from Polynesian Spa and 4.9 km (3.1 mi) from Lake Rotorua. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy free WiFi, TVs, and fans, featured in all 19 rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Additionally, hair dryers, phones, and irons/ironing boards are available.

This hotel offers free WiFi in public areas, free newspapers in the lobby, and tour/ticket assistance. Additionally, you'll find a kids' swimming pool and laundry facilities. There's also the convenience of free self parking.

Within a 20-minute drive of this 3.5-star Rotorua hotel, attractions include Skyline Rotorua and Lake Rotoiti.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$122* Per night/room 28 Nov. - 29 Nov.

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Ambassador Thermal Motel ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Thermal Motel

Everyone (23) Family (12)
4 out of 5

Posted by on 12 Oct. 2020

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4 out of 5
Rooms were a great size, only negative was that the heating was on when we got there and room was too hot. Great location for staying close to the city. very clean great place for a family to stay. Pool was good. Would stay agan and recommend

Posted by on 8 Oct. 2020

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4 out of 5

Posted by on 4 Aug. 2020

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5 out of 5
Helpful reception staff. A regular pool and spa as well as a thermal spring pool. Nothing fancy but clean and clear.

Posted by on 6 Jan. 2020

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5 out of 5

Posted by on 10 Dec. 2019

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5 out of 5
Great location. Friendly staff. Room clean and comfortable.

Posted by on 25 Nov. 2019

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4 out of 5
Friendly staff, tidy rooms and handy location. Well appointed room

Posted by on 23 Nov. 2019

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2 out of 5
Noisey guests. Old plumping and thin walls means you can hear every time they use the toilet, walk across the room and talk. We are a family of five and have stayed in numerous motels but would never stay in this one again. The point of accomodation is to be able to rest after the day of activities, but the noise went well into the night with people up and down stairs, yelling above the spa pool noise whilst drinking in there and generally old, poor plumbing.

Posted by on 17 Nov. 2019

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4 out of 5
Great location, staff very friendly and helpful. Lack of a lift to 2nd floor a bit difficult with heavy bag. No Sky TV!

Posted by on 5 May 2019

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Comment from Hotel Management

23 May 2019 by Phillipa

Thank you for your feedback

5 out of 5
Nice and quiet.plenty of parking.no problems.handy to evergwhere.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

23 May 2019 by Phillipa

Thank you for your feedback

Property Features

Ambassador Thermal Motel offers its guests an indoor pool, an outdoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:30 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.00 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Thermal
  • Ambassador Thermal Motel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Rotorua
  • Ambassador Thermal Hotel Rotorua
  • Ambassador Thermal Motel Hotel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Motel Hotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.