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Hotel Description

Ambassador Thermal Motel puts you in the heart of Rotorua, within just a 10-minute stroll of popular attractions like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and in-room kitchens.

You can enjoy free WiFi, TVs and hairdryers, featured in all 19 rooms. Kitchens come with fridges, microwaves and hobs, making in-room dining convenient. Phones, irons/ironing boards and free toiletries are also available.

This hotel has free WiFi in public areas, barbecues and free newspapers in the lobby. Added amenities include a kids' swimming pool and laundry facilities. Breakfast is available daily. There's also the convenience of free self parking.

Within a 15-minute drive of this 3.5-star Rotorua hotel, attractions include Skyline Rotorua and Lake Rotoiti.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$118* Per night/room 31 Oct. - 1 Nov.

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Ambassador Thermal Motel ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambassador Thermal Motel

Everyone (20) Family (7)
4 out of 5
Great location, staff very friendly and helpful. Lack of a lift to 2nd floor a bit difficult with heavy bag. No Sky TV!

Posted by on 5 May 2019

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Comment from Hotel Management

23 May 2019 by Phillipa

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5 out of 5
Nice and quiet.plenty of parking.no problems.handy to evergwhere.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

23 May 2019 by Phillipa

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5 out of 5
Awsome motel with great facilities and service, property was very spacious and clean. Had a great and enjoyable stay with family

Posted by on 14 Apr. 2019

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Comment from Hotel Management

23 May 2019 by Phillipa

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4 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

23 May 2019 by Phillipa

Thank you for your feedback

5 out of 5
Close to town and an easy place to stay with comfortable beds

Posted by on 10 Mar. 2019

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4 out of 5
Spacious and clean and loved the convenience of location. Toilet and bathroom coming directly off kitchen is unusual but otherwise very clean. Great service attitude from owner.

Posted by on 1 Mar. 2019

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5 out of 5

Posted by on 23 Jan. 2019

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5 out of 5
Great hotel, we stayed in the 2 bedroom unit (1 queen bed per room and 1 singles in lounge) with 5 of us it was very spacious. They have a spa and swimming pool and even have their owm thermal pool which was great too. The staff were really nice. When we checked in i asked check out time and she said "10, ish. 11... just when ever youre ready". We were out by 10 anyway but really appreciated the gesture.

Posted by on 5 Jan. 2019

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4 out of 5

Posted by on 14 Oct. 2018

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3 out of 5
Hotel was clean, very dated. The Indoor Thermal Pool, was yuk. Surroundings around spa and outdoor pool need some work, lots of moss etc. Security is a little risky. Is open at the back so anybody can just walk off in off the streets, and reception is too far away to monitor that, did not feel safe leaving any valuables in our rooms. Very handy to Thermal pools and town though, our room was very roomy.

Posted by on 30 Jul. 2018

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Property Features

Ambassador Thermal Motel offers its guests an indoor pool, an outdoor pool, and a kid's pool. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and complimentary newspapers in the lobby are also featured at Ambassador Thermal Motel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Ambassador Thermal Motel offers 19 forms of accommodation with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Television
  • Fridge
  • Microwave
  • Hob
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8:30 PM.
If you are planning to arrive after 8:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.00 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Thermal
  • Ambassador Thermal Motel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Rotorua
  • Ambassador Thermal Hotel Rotorua
  • Ambassador Thermal Motel Hotel
  • Ambassador Thermal Motel Rotorua
  • Ambassador Thermal Motel Hotel Rotorua

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.