Ambassador Thermal Motel

3.5 star property
Comfortable hotel, walk to Polynesian Spa

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Exterior
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Standard Apartment, 1 Bedroom | Bathroom
Standard Apartment, 1 Bedroom
Reviews
8.4

Very good

Popular amenities

  • KitchenKitchenKitchen
  • Pool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Popular LocationEat Street5 min walk
  • Popular LocationPolynesian Spa8 min walk
  • Popular LocationRotorua Central Mall14 min walk
  • AirportRotorua (ROT-Rotorua Regional)13 min drive

Room options

Basic Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Basic Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

Basic Studio, Multiple Beds

8.6/10 Very good

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Apartment, 2 Bedrooms

9.5/10 Exceptional

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

Standard Apartment, 1 Bedroom

9.3/10 Wonderful

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Economy Apartment, 1 Bedroom

10/10 Exceptional

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Studio, 1 Double Bed

9.7/10 Exceptional

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
Fan
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Apartment, 2 Bedrooms

10/10 Exceptional

Highlights

Soundproofed
Heating
Kitchen
Fridge
TV
Blackout curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Similar properties

About the area

Rotorua

Ambassador Thermal Motel places you in the centre of Rotorua, steps from Government Gardens and within a short 5-minute stroll of Rotorua i-SITE Visitor Centre. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .TVs, fans and hairdryers are featured in all 19 soundproofed rooms. Kitchens come with fridges, microwaves and stovetops, making in-room dining convenient. Additionally, phones, irons/ironing boards and free toiletries are available. .Enjoy the indoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Rotorua hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Eat Street - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Polynesian Spa - 8 min walk
  • Rotorua Central Mall - 14 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • Pig & Whistle Historic Pub - 7 min walk
  • Poco Tapas and Wine - 8 min walk
  • Cbk Craft Bar & Kitchen - 6 min walk
  • Saigon '60S Vietnamese Cuisine - 6 min walk
  • Lady Jane's Ice Cream Parlour - 5 min walk

About this property

Ambassador Thermal Motel

Comfortable hotel, walk to Polynesian Spa
As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
Ambassador Thermal Motel offers 19 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Ambassador Thermal Motel?

Ambassador Thermal Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ambassador Thermal Motel?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 18 June 2024 start from AU$154.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ambassador Thermal Motel?

Yep, Ambassador Thermal Motel has a free self car park.

Does Ambassador Thermal Motel have a pool?

Yep, and guests recommend it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool.

Does Ambassador Thermal Motel serve breakfast?

Sure does, brekkie is offered daily.

Is there a free airport shuttle available at Ambassador Thermal Motel?

No, Ambassador Thermal Motel does not offer an airport shuttle service.

What time are check-in & check-out at Ambassador Thermal Motel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Ambassador Thermal Motel?

No, pets are not allowed.

Is there a golf course on site at Ambassador Thermal Motel?

There isn't one on site, but Government Gardens Golf is a short 8-minute walk away.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 189 out of 467 reviews" "
Rating 8 - Good. 206 out of 467 reviews" "
Rating 6 - Okay. 53 out of 467 reviews" "
Rating 4 - Poor. 14 out of 467 reviews" "
Rating 2 - Terrible. 5 out of 467 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Glynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, dark rooms , poor lights, kitchen good
Stayed 1 night in Feb 2024

6/10 Okay

Karine

Stayed 3 nights in Feb 2024

6/10 Okay

Elizabeth

Travelled with partner
Smelly, the sulphur pool and a unusual smell in the room
Stayed 1 night in Feb 2024

6/10 Okay

Kaylene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly the associate who checked us in was courteous and professional. He was able to arrange for an early check in which we really appreciated. However we could not over look the dirty room,outdoor areas and the pools. As we had chosen this hotel to experience the thermal pool, we just couldn't use it as it was not clean. I would like to caution other guests that the photos are not accurate and if you want to experience thermal pools you may want to consider going elsewhere. In closing the motel is in a great location and easy walking distance to restaurants and attractions in Rotorua.
Stayed 1 night in Feb 2024

6/10 Okay

Joanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Very basic motel in need of modernisation. Very expensive for what it was.
Stayed 1 night in Feb 2024

4/10 Poor

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Nothing good to say about property, only thing to recommend this property is the location, units very run down, major revamp required, so bad we checked out after the 1st night despite having booked for 2 nights
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be able to use the hot pool and spa pool after a long drive/day out. Comfortable bed and air conditioning meant a good sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

STEVE

Stayed 1 night in Jan 2024

8/10 Good

Carol

Travelled with family, Travelled with family and small children
Needs more things done to it
Stayed 2 nights in Jan 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay -
Stayed 3 nights in Jan 2024