See all properties
Save

Ambassador Thermal Motel

3.5 star property

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Economy Apartment, 2 Bedrooms
Economy Apartment, 2 Bedrooms | Private kitchen
Exterior
Blackout curtains, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is AU$122
includes taxes & fees
14 Apr - 15 Apr

Explore the area

View map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Standard Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds

Basic Studio, Multiple Beds

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

About the area

Rotorua

Ambassador Thermal Motel places you in the centre of Rotorua, steps from Government Gardens and within a short 5-minute stroll of Rotorua i-SITE Visitor Centre. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .Enjoy the indoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Near this 3.5-property class Inner City hotel, you'll find Skyline Rotorua.

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.3 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 6 min walk - 0.6 km
  • Polynesian Spa - 6 min walk - 0.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Pig & Whistle - ‬7 min walk

About this property

Ambassador Thermal Motel

As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
Ambassador Thermal Motel offers 19 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,131 reviews
The price is AU$124
includes taxes & fees
27 Apr - 28 Apr
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 March to 10 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Ambassador Thermal Motel?

Ambassador Thermal Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ambassador Thermal Motel?

As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Ambassador Thermal Motel on 14 Apr 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ambassador Thermal Motel?

Yep, Ambassador Thermal Motel has a free self car park.

Does Ambassador Thermal Motel have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool.

Does Ambassador Thermal Motel serve breakfast?

Sure does, brekkie is offered daily.

Is there a free airport shuttle available at Ambassador Thermal Motel?

No, Ambassador Thermal Motel does not offer an airport shuttle service.

What time are check-in & check-out at Ambassador Thermal Motel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Ambassador Thermal Motel?

No, pets are not allowed.

Is there a golf course on site at Ambassador Thermal Motel?

There isn't one on site, but Government Gardens Golf is a short 8-minute walk away.

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 629 reviews
Rating 8 - Good. 268 out of 629 reviews
Rating 6 - Okay. 85 out of 629 reviews
Rating 4 - Poor. 28 out of 629 reviews
Rating 2 - Terrible. 8 out of 629 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ashlyne

Good
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
VERY basic accommodation!! In much need of some updating, cabinets all have water damage, bathroom was NOT clean, couldn’t find a towel that didn’t have a massive stain on it. It was cheep so guess you get what you pay for. Had family staying in another unit and when they turned their heat pump on the most disgusting smell came out.
Stayed 1 night in Jan 2026

6/10 Okay

Jono

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff all good. Room about right for price but shower was blocked so a little gross standing in an inch of water. Door did not lock properly and informes the manager at the end of the stay and he showed me how to lock properly. But it should have shown us in instance if there was a lnack to it which there was. Carpet felt a bit gross. A general refurb wouldn't go a miss.
Stayed 2 nights in Jan 2026

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convience
Stayed 1 night in Dec 2025

10/10 Excellent

Susmita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicola

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness
The staff was fantastic and the rooms were very clean, however a bit dated.
Stayed 1 night in Dec 2025

6/10 Okay

Jen

Liked: Staff & service
Disliked: Property conditions & facilities
The room we had was pretty dark, and right outside the spa pool so when people started using it it woke you up. The bed felt similar to a camp bed but was okay for a larger person to sleep on so can't complain too much. Shower didn't have good pressure, but there was one at least! For the price we paid, it did the job!
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Stayed 1 night in Dec 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, amenities
Property in a need of a bit of TLC but overall value for money. Super handy location. Spa and pools were clean. Friendly staff. Generally clean and tidy - suggested improvements would be patio and outdoor furniture getting dusted for cobwebs and under bathroom vanity needed a clean (moisture marks with dust visible when sititng on toilet).
Stayed 3 nights in Dec 2025

8/10 Good

Leigh, Red Deer

Liked: Cleanliness, amenities
Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

John, Summerside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price.
Stayed 6 nights in Nov 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Overall good stay
Stayed 1 night in Nov 2025

6/10 Okay

janelle

Travelled with partner
Liked: Cleanliness
Staff were nice, good safe space, room and amenities need an upgrade but overall fine.
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic no frills Rotorua motel. Friendly manager
Stayed 1 night in Oct 2025

8/10 Good

Anja

Stayed 3 nights in Oct 2025

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with group
Liked: Amenities
Didn’t use laundry. Kitchen well equiped
Stayed 4 nights in Oct 2025

10/10 Excellent

Mahesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and courteous staff. Value for money.
Stayed 2 nights in Oct 2025

8/10 Good

marco

Clean rooms and nice thermal pool
Stayed 1 night in Sep 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johns who checked me in, helped me with my laundry and gave lots of advice couldn't have been more helpful
Stayed 2 nights in Sep 2025