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3.8 out of 5

"Felt the apartment needed a bit of updateing " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

At Rotorua Coachman SPA Motel you'll be within a 30-minute stroll of Rotorua Golf Club and Whakarewarewa Thermal Reserve. Highlights at this motel include free valet parking, a spa tub, and in-room kitchenettes.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a conference center and laundry facilities. Each morning continental breakfast is served between 8 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 4-star Glenholme motel include Te Puia New Zealand Maori Arts and Crafts Institute and Springfield Golf Club.

Comfort Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$104* Per night/room 28 Apr. - 29 Apr.

Executive Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Spa Suite

Bed Count 1 Full Bed Maximum Occupancy 8 Max

Deluxe Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Studio with Spa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Rotorua Coachman SPA Motel ratings based on 117 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rotorua Coachman SPA Motel

Everyone (58) Couples (31) Family (24)
3 out of 5
Felt the apartment needed a bit of updateing

Posted by on 25 Mar. 2024

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3 out of 5

Posted by on 17 Sep. 2023

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4 out of 5
private pool is good.

Posted by on 25 May 2023

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4 out of 5
Loved the fact the spa pool was enclosed allowing us to leave the sliding door open at night. The carparking spaces were way to tight. We chose to park in the visitors carpark. Otherwise suited our needs.

Posted by on 5 Dec. 2022

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4 out of 5
…………….

Posted by on 9 Aug. 2022

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2 out of 5
.

Posted by on 6 Jun. 2022

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3 out of 5
All was great except i had no hot water in the kitchen, and after two minutes in the shower it would go cold .besides that 👌

Posted by on 20 Mar. 2022

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3 out of 5
The owners/managers could have made a better effort with some for the cleanliness: There were marks on the walls easily removable with jif, the windows in kitchen and bathroom had mould growing on the outside, and the one lounge chair was filthy. Some of the maintenance had lapsed too (e.g. no handle for the toilet window). I was disappointed at not having a spa in the unit, but probably should have read the booking information better. The room was also noisy. Surprisingly, there was noise coming from the ceiling, maybe a cat or possum in the attic? And the TV remote didn't work. The location is good, away from the busier end of town, walking distance to Whakarewarewa and the golf club.

Posted by on 25 Jul. 2021

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4 out of 5

Posted by on 11 Jul. 2021

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4 out of 5
Warm room and quiet location made for a pleasant stay.

Posted by on 27 Jun. 2021

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About the Rotorua Coachman SPA Motel

Location 335 Fenton Street, Rotorua, 3010

Property Features

As a guest of Rotorua Coachman SPA Motel, you'll find a spa tub, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Rotorua Coachman SPA Motel. Free self parking and valet parking are available. This 4-star Rotorua motel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1995
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

Rotorua Coachman SPA Motel offers 19 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • IPod dock
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 5:30 PM
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside front desk hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 5:30 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cribs (infant beds) are available for NZD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Coachman
  • Comfort Inn Coachman Motel
  • Comfort Inn Coachman Motel Rotorua
  • Comfort Inn Coachman Rotorua
  • Coachman Hotel Rotorua
  • Rotorua Coachman SPA Motel
  • Coachman SPA Motel
  • Rotorua Coachman SPA
  • Coachman SPA
  • Rotorua Coachman Motel Rotorua
  • Rotorua Coachman SPA Motel Motel
  • Rotorua Coachman SPA Motel Rotorua
  • Rotorua Coachman SPA Motel Motel Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.