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Cleveland Thermal Motel

3.0 star property
Motel with free parking, near Polynesian Spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Front of property
One Bedroom Apartment
Fridge, microwave, stovetop, coffee/tea maker
Three Bedroom Apartment | Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Kuirau Park
    3 min walk
  • Rotorua Hospital
    9 min walk
  • Eat Street
    17 min walk
  • Rotorua (ROT-Rotorua Regional)
    16 min drive

Room options

View all photos for Family One Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Family One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Two Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Family Two Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
  • 53 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Pool View Two Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Pool View Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
Hairdryer
Private bathroom
Microwave
  • 90 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1008)
The price is AU$232
for 1 night
includes taxes & fees
4 Nov - 5 Nov
Rydges Rotorua

About the area

Rotorua

At Cleveland Thermal Motel you'll be within just a 10-minute stroll of Kuirau Park and Tribal Lights Cultural Theatre. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the Hot tub along with access to hot springs and a playground. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Koutu motel include Polynesian Spa and Skyline Rotorua.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Eat Street - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 3 min drive
  • Skyline Rotorua - 4 min drive
  • Mitai Maori Village - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Kfc - ‬12 min walk
  • ‪Social Club - ‬16 min walk
  • ‪Lone Star - ‬16 min walk
  • ‪Subway - ‬9 min walk

About this property

Cleveland Thermal Motel

Motel with free parking, near Polynesian Spa
Cleveland Thermal Motel offers its guests hot springs, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Cleveland Thermal Motel. Free self parking is available.

This 3-star Rotorua motel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Cleveland Thermal Motel offers 31 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 15.50 for adults and NZD 15.50 for children

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3.2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15.50 for adults and from NZD 15.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

What is the cancellation policy at Cleveland Thermal Motel?

Cleveland Thermal Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleveland Thermal Motel?

As of 21 Oct 2024, prices found for a 1-night stay for 2 adults at Cleveland Thermal Motel on 28 Oct 2024 start from AU$162.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleveland Thermal Motel?

Yep, Cleveland Thermal Motel has a free self car park.

Does Cleveland Thermal Motel have a pool?

Cleveland Thermal Motel has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is Cleveland Thermal Motel family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Cleveland Thermal Motel is a hit with families.

Does Cleveland Thermal Motel serve breakfast?

Yep, continental breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Cleveland Thermal Motel?

No, Cleveland Thermal Motel does not offer an airport shuttle service.

What time are check-in & check-out at Cleveland Thermal Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Cleveland Thermal Motel?

No, pets are not allowed.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 390 reviews" "
Rating 8 - Good. 137 out of 390 reviews" "
Rating 6 - Okay. 36 out of 390 reviews" "
Rating 4 - Poor. 12 out of 390 reviews" "
Rating 2 - Terrible. 5 out of 390 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

deb

Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Sunita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Stayed 1 night in May 2024

8/10 Good

Jerzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, convenient overnight
Wonderful service upon arrival. Staff were brilliant. Basic and friendly, thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolyn, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this place because of the nearby geothermal and wanted to use their hot pools. But they were broken and were not repaired during my stay. Owners/staff are great.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Very comfortable bed. The room is dated except for the bed.
Stayed 1 night in Feb 2024

8/10 Good

Marcus, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room had a slight odour and the thermal pool had stuff that stirred up with movement that shortened my time there. Otherwise, the bed was comfortable and the kitchen and bathroom were clean and functional.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come stay here highly recommend to all
Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotorua
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
Stayed 3 nights in Jan 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
Stayed 1 night in Dec 2023

6/10 Okay

Krystyna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
Stayed 3 nights in Nov 2023

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is great
Stayed 1 night in Nov 2023

10/10 Excellent

Vivienne

Stayed 1 night in Nov 2023

10/10 Excellent

Leo

Stayed 3 nights in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, roomy hotel room, that could do with some updating, and basic repairs such as a new washer for a badly dripping tap. The kitchen was roomy for a motel room too, with lots of bench space. The warm pool was great and I soaked a short while in one of the hot tubs as well. The bed was comfortable and the wi-fi worked. Walking distance to the steaming, bubbling hot pools of Kuirau Park.
Stayed 3 nights in Oct 2023

2/10 Terrible

Simone

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrible stay here, there were meant to be rules in place and the staff didnt inforce these. People talking loudly outside to horns being tooted. Wpuld not recomend staying here unless you like a lot of noise.
Stayed 3 nights in Oct 2023

8/10 Good

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners and staff were wonderful! The place was clean though there were some stains on carpet and bedding. The AC unit is in the kitchen so it didn’t cool the sleeping area as well but overall our stay here was fantastic and the pool/thermal mineral tub were very relaxing! Easy walks to a lot of food and kuirau thermal park. Would go back and recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Latisha

Stayed 1 night in Sep 2023

4/10 Poor

T N

Travelled with group
Stayed 1 night in Sep 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming manager. Room had been renovated. The room was very comfortable and suitable for a four night stay. The thermal pool was very soothing.
Stayed 4 nights in Sep 2023