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3.8 out of 5

"Fantastic family stay. Hotel is in a great location and has an amazing indoor pool. -Thermally heated to 29’c and myself & the kids loved it. " More

By a verified traveller on Thu 14 Oct 2021

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Millennium Hotel Rotorua. Within steps you'll find Rotorua Arts Village and Tamaki Maori Village. Highlights at this family-friendly hotel include 2 restaurants, 2 spa tubs, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 227 rooms feature free WiFi, safes, and hair dryers. Refrigerators, phones, and irons/ironing boards are also available.

A relaxing day at Millennium Spa can include deep-tissue massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, Restaurant Nikau, serves local and international cuisine and is open for dinner. Bar Zazu is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the indoor swimming pool, gym, and kids' swimming pool. Business amenities include a conference center and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking.

Sights within a 10-minute walk of this 4.5-star Rotorua hotel include Polynesian Spa and Rotorua Central Mall.

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
AU$150* Per night/room 9 Nov. - 10 Nov.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Lakefacing 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Lakefacing King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Hotel Rotorua ratings based on 215 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Millennium Hotel Rotorua

Everyone (127) Couples (28) Family (41)
5 out of 5
Fantastic family stay. Hotel is in a great location and has an amazing indoor pool. -Thermally heated to 29’c and myself & the kids loved it.

Posted by on 14 Oct. 2021

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Comment from Hotel Management

26 Oct. 2021 by Millennium Hotel Rotorua

Thanks for your feedback, so glad that you and the kids enjoyed the hotel facilities. Look forward to see you in future.

5 out of 5
Clean, tidy hotel. Fast, efficient check in and check out. Heated swimming pool is in a covered area (so no wind) next to breakfast restaurant. Fluffy swimming towels. Elevators are fast. View of the Poly Pools from my room and balcony. Rooms are quite compact, only had bare necessities inside room (2 cups, 2 glasses and 1 teaspoon with jug and hot drink sachets). Otherwise l really enjoyed my stay.

Posted by on 9 Oct. 2021

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Comment from Hotel Management

26 Oct. 2021 by Millennium Hotel Rotorua

Thank you for choosing to stay at Millennium Rotorua, We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future!

3 out of 5
Food was below average. Everything else was adequate

Posted by on 12 Aug. 2021

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3 out of 5
Pool was awesome for winter months when u have your kids. Caretaker was friendly and helpful and staff at the restaurant.

Posted by on 21 Jul. 2021

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2 out of 5
I felt this hotel was out dated and tired. Our room was a shoe box and extremely damp as there was no fan in the bathroom and the air con was right next to the bed and couldn’t be slept next to. The windows were drenched with water on the inside. We didn’t like being in our took so went out to look for things to do to spend as little time as possible in the hotel. The spa wasn’t working and the pool was “ok”. The staff were friendly and the breakfast was pretty good but the whole place in general didn’t feel like a holiday place. I wouldn’t stay there again. Felt it was extremely over priced at $250 a night. We saved a long time to have this holiday and felt like we didn’t get the hotel that the kids were excited for.

Posted by on 21 Jul. 2021

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5 out of 5
Having our own spa out side in the room was just superb . Breakfast was great so much verity.

Posted by on 14 Jul. 2021

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5 out of 5
The heated pool and spa were excellent. Staff were super friendly and very helpful. The only down side was the shortage of parking which meant we had to park on the street some of the time. Wasn’t a big deal as it was off peak but in summer could be an issue. Great location.

Posted by on 10 Jul. 2021

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5 out of 5

Posted by on 28 Jun. 2021

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3 out of 5
Nothing special, to be honest the meal in the restaurant was average.

Posted by on 16 Jun. 2021

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4 out of 5
Great pool for the kids. Great buffet breakfast.

Posted by on 1 May 2021

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About the Millennium Hotel Rotorua

Location 1270 Hinemaru Street, Rotorua, 3010

Property Features

Millennium Hotel Rotorua offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Millennium Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4.5-star Rotorua hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking , Parking (limited spaces)


  • Parking: Free valet parking and self parking

Room Amenities

Millennium Hotel Rotorua offers 227 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Restaurant Nikau - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required.

Poolside Brassiere - This poolside brasserie specializes in local cuisine and serves breakfast and lunch. Open daily.

Bar Zazu - This bar specializes in local and international cuisine and serves lunch and light fare. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WeChat for onsite payments.

Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments, and Alipay. Cash is not accepted. This property uses geothermal energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Renewable energy source - geothermal
  • LGBTQIA friendly
  • Mobile payments
  • Alipay
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 28 for adults and NZD 14 for children (approximately)
  • Credit card charges are subject to a surcharge of 2.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Rotorua
  • Millennium Rotorua
  • Rotorua Millennium Hotel
  • Millennium Hotel Rotorua Hotel
  • Millennium Hotel Rotorua Rotorua
  • Millennium Hotel Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 4 star plus.

Official New Zealand Rating provided by Qualmark®

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.