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Aparthotel

Quest Rotorua Central

4.0 star property

Photo gallery for Quest Rotorua Central

Directors Suite | Living room
Reception
Front of property – evening/night
Directors Suite | Living area
Executive Studio, 1 King Bed, Hot Tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
1192 Hinemoa Street, Rotorua, 3010
  • Place, Rotorua Night Market
    ‪2 min walk‬
  • Place, Eat Street
    ‪5 min walk‬
  • Place, Rotorua Central Mall
    ‪5 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite

Directors Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Quest Rotorua Central places you in the centre of Rotorua, steps from Rotorua Night Market and within a short 5-minute stroll of Rotorua Central Mall. Highlights at this aparthotel include in-room kitchenettes, washers/dryers and free WiFi. .Each apartment is soundproofed and features an LCD TV with digital channels, along with a hairdryer, a phone and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A desk, free toiletries and a wardrobe or cupboard are also available. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a library. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of free parking nearby. .Near this 4-property class Inner City aparthotel, you'll find Skyline Rotorua.
View more Aparthotels in RotoruaOpens in a new window

What's nearby

  • Rotorua Night Market - 2 min walk - 0.2 km
  • Eat Street - 5 min walk - 0.5 km
  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Polynesian Spa - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Thai Central Restaurant Rotorua - ‬3 min walk
  • ‪Pig & Whistle - ‬4 min walk
  • ‪Chicking - ‬5 min walk
  • ‪Starbucks Rotorua - ‬1 min walk
  • ‪Chinese Delights - ‬5 min walk

About this property

Quest Rotorua Central

Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The business-friendly Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site
Quest Rotorua Central offers 36 accommodations with washers/dryers and a hairdryer. 43-inch LCD televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,125 reviews
The price is AU$156
includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Library

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 4 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofing
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cots (infant beds) are available for NZD 25 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 25 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Frequently asked questions

What is the cancellation policy at Quest Rotorua Central?

Quest Rotorua Central offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Quest Rotorua Central?

No, Quest Rotorua Central does not offer an airport shuttle service.

What time are check-in & check-out at Quest Rotorua Central?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest Rotorua Central?

No, pets are not allowed.

Is there a golf course on site at Quest Rotorua Central?

There isn't one on site, but Government Gardens Golf is a short 14-minute walk away.

Quest Rotorua Central Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1086 reviews
Rating 8 - Good. 226 out of 1086 reviews
Rating 6 - Okay. 32 out of 1086 reviews
Rating 4 - Poor. 8 out of 1086 reviews
Rating 2 - Terrible. 6 out of 1086 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, spotless and spacious and the staff were friendly and helpful- great stay
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Numerous facilities for food preparation, laundry etc. in the room, which were very useful.
Stayed 2 nights in Nov 2025

8/10 Good

Greg

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our king studio room. Especially the washer and dryer. The bed was very comfortable and we appreciated the milk in the fridge for morning coffee. It is a very central location with groceries and restaurants nearby. Would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Delwyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was super spacious with everything you needed. Friendly and helpful staff. Good location, easy walk to Eat St, the mall, Kuirau Par etc. Room was clean, the only thing was the hair in the fridge. I would go back to Quest again for sure.
Stayed 4 nights in Nov 2025

8/10 Good

Meredith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good area for dining options.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in downtown Rotorua for walking around. Comfortable room
Stayed 2 nights in Nov 2025

10/10 Excellent

Hila

Liked: Cleanliness, room comfort
Nice and comfortable room. Equipped with a kitchen, washing machine and everything you need. There is parking in the area and a relatively central location and close to everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Large & Excellently appointed room, friendly front desk staff, great location!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved having the washer/dryer. Laundry at no additional charge. Need your own soap. Well stocked kitchenette. Housekeeping included. Lots of restaurants within a few blocks. Walk to Polynesian Spa and park with hydrothermal features. Definitely recommend.
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We traveled for 18 days in Australia and NZ. Stayed at various places. This was the best. Friendly and helpful staff. Very clean. Roomy and well-appointed. Would recommend it to anyone traveling in the Rotorua area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Poonam

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, comfortable & practical. The room had a kitchen with all you needed, and the bathroom also contained a washer /dryer which was an added plus to our travels. The hotel was close to restaurants, stores and tourist attractions. The staff were very polite, helpful and welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Stowmarked

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely welcoming staff, very clean and comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. It was great having laundry facilities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dael

Liked: Cleanliness, property conditions & facilities
The Quest Rotorua Central Hotel is a beautiful Hotel right in the middle of the main city and only walking distance to all the lovely restaurants Parking available for free right in front of the Hotel from 5pm - 9am, but you can still park until around 10am without any fee’s, then free from Sat @ 12pm to Mon 9-10am, so great free car parking Hotel Reception Duty Manager greeted us 1hr after reception was closed and still checked us in with no dramas and he was so helpful, polite and profressional The rooms are big and it had everything, including washing machine & dryer for washing clothes, dishwasher, microwave oven, mini bar fridge, 2 burner electric stove, pots, pans, utensils, cutlery, drinking cups and glasses Air Con, nice bathroom with bath soap and shampoo & conditioner Me and my partner were extremely happy with our stay at The Quest Rotorua Central Hotel Thank you Dael & Reiel from Gold Coast, Australia
Stayed 3 nights in Aug 2025

10/10 Excellent

ann

Liked: Cleanliness, room comfort

Excellent stay

Lovely hotel, very central to town. Nice hot tub.
Stayed 2 nights in Aug 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed was great There was only one Lift and it was slow and used by cleaners. Not the best location The studio room was small
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and room was very clean
Stayed 2 nights in Jun 2025

8/10 Good

Todd

Liked: Cleanliness, amenities
The hotel needs updating
Stayed 4 nights in Jun 2025

6/10 Okay

kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was extremely disappointing to come All the way from up north, to get to Quest motel and be told we have no car parking ! Then have to pay an extra $15 per night (clearly they did have car parking) it is common knowledge that to use a motel and stay there you should have a car park ! How else do they think the majority of people get to their destinations? We were tired and had paid up front , it was late and they left us with little choice - so beware when you stay THIS Doesn’t come with a car park SMH
Stayed 3 nights in Jun 2025

10/10 Excellent

Graham

Stayed 2 nights in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, property conditions & facilities
The staff were wonderful and it was such a very easy trip. They even helped me find a teapot!
Stayed 4 nights in Jun 2025

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. Hotel room is a bit outdated. Overall stay is okay
Stayed 2 nights in May 2025