"The staff was awesome, but the place felt desolate. Room was fine (twin double beds) but the bathroom wasn’t very convenient, not enough towel rails, ... " More
The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Enjoy the spa tub and seasonal outdoor swimming pool. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM.
Sights within a 15-minute walk of this Glenholme hotel include Racing Rotorua and Whakarewarewa: The Living Maori Village.
2 Jan. 2023 by Theresa
Thank you for your review. I am not sure what you mean by the hotel being desolate but I can assure you we only had 5 rooms to sell during your stay. Maybe guests were out enjoying their stay in Rotorua versus sitting in a hotel room. Sorry but shower over bath is what we offer as part of room amenities and I do not think we would change the layout in the near future. Thank you again
14 Nov. 2022 by Theresa
Thank you for taking the time to offer your feedback. I’m glad we were able to assist you.
26 Oct. 2022 by Theresa
Thank you kindly it is much appreciated. Look forward to welcoming you back in the future.
30 Jun. 2022 by Theresa
Dear Guest thank you for your feedback. We as a hotel do not provide kitchens utensils or microwaves in our rooms. It would have been better to do some research before booking a hotel that did no satisfy your requirements.
Copthorne Hotel Rotorua offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. A terrace, tour/ticket assistance, and a garden are also featured at the eco-friendly Copthorne Hotel Rotorua. Self parking is free. This 4-star Rotorua hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Copthorne Hotel Rotorua offers 110 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®