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Copthorne Hotel Rotorua

4.0 star property
Suburban Rotorua hotel in Glenholme with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Copthorne Hotel Rotorua

Exterior detail
BBQ/picnic area
Superior Queen
Food and drink
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
328-348 Fenton Street, Rotorua, 3201
  • Whakarewarewa: The Living Maori Village
    11 min walk
  • Whakarewarewa Thermal Reserve
    20 min walk
  • Rotorua Central Mall
    2 min drive
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Superior 2 Queen

Superior 2 Queen

Superior 2 Queen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1008)
The price is AU$232
for 1 night
includes taxes & fees
4 Nov - 5 Nov
Rydges Rotorua

About the area

Rotorua

At Copthorne Hotel Rotorua you'll be within just a 10-minute stroll of Whakarewarewa Hot Springs and Racing Rotorua. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Jimmy Cooks Kiwi Kitchen, serves local cuisine and is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and seasonal outdoor swimming pool. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. .Attractions within a 10-minute drive of this Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 2 min drive
  • Rotorua Central Mall - 2 min drive
  • Polynesian Spa - 3 min drive
  • Redwoods Whakarewarewa Forest - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive
  • ‪Pantry D'or - ‬11 min walk

About this property

Copthorne Hotel Rotorua

Suburban Rotorua hotel in Glenholme with free parking
Copthorne Hotel Rotorua offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel Rotorua. Self parking is free.

This Rotorua hotel is smoke free.

  • 58 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Rotorua offers 58 accommodations with a safe and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Copthorne Hotel Rotorua?

Copthorne Hotel Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel Rotorua?

As of 21 Oct 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel Rotorua on 17 Nov 2024 start from AU$141.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel Rotorua?

Yep, Copthorne Hotel Rotorua has a free self car park.

Does Copthorne Hotel Rotorua have a pool?

Copthorne Hotel Rotorua has a seasonal outdoor pool. The pool is open from January to December.

Is Copthorne Hotel Rotorua family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel Rotorua is a hit with families.

Does Copthorne Hotel Rotorua serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel Rotorua?

No, Copthorne Hotel Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel Rotorua?

No, only service animals are allowed.

Is there a golf course on site at Copthorne Hotel Rotorua?

There isn't one on site, but Rotorua Golf Club is a short 10-minute walk away.

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 243 out of 957 reviews" "
Rating 8 - Good. 359 out of 957 reviews" "
Rating 6 - Okay. 228 out of 957 reviews" "
Rating 4 - Poor. 93 out of 957 reviews" "
Rating 2 - Terrible. 34 out of 957 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Spa was dirty - green and smelly. Unsure how often they change the water. No parking for in house guests when a function is on Not maintained, needs a revamp and a good clean up. Arrived at 2.30pm and staff had to check if it had been cleaned for check in. Manager tried and was lovely. Elevators always seemed held up by cleaners bringing their trolleys up and down. Such a shame it’s not as professional as other hotels, Would not stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generous rooms. Tidy.
Stayed 1 night in Sep 2024

10/10 Excellent

Errin

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the ability to sleep and relax in a well maintained clean environment.
Stayed 1 night in Sep 2024

8/10 Good

Warsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced
Stayed 2 nights in Jul 2024

6/10 Okay

Kristina

Travelled with family
Had to keep asking for towels and amenities.
Stayed 2 nights in Jul 2024

6/10 Okay

Geoff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Everything was just tired. The decor, the carpets, the paintwork. The room was comfortable but dated. Bathroom was cramped and shabby. Having said that we’d stay again, the rate was okay, the breakfast limited but ok to start the day. Staff we met were fine, just not many of them. The restaurant is closed for meals, wish we knew beforehand.
Stayed 1 night in Jul 2024

6/10 Okay

tania

Business traveller
Thought staff could be a bit more receptive 😞
Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Stayed 1 night in Jul 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurant is not open at night.
Stayed 1 night in Jun 2024

10/10 Excellent

Akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it this property definitely recommend to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Pramila

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, attractive front desk, excellent relax rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
WiFi was terrible. Hot water was not consistent.
Stayed 3 nights in Jun 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Stayed 1 night in Jun 2024

8/10 Good

Rishav

Liked: Cleanliness, staff & service
…
Stayed 1 night in Jun 2024

6/10 Okay

Dave

Stayed 1 night in Jun 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Huzefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Ella de

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old and very out of date. The carpet worn; the furnishings are dated. The staff were welcoming, and the place was clean, but it was a bit of shock to see the condition of the hotel. It was adequate but I would not stay there again.
Stayed 1 night in May 2024

6/10 Okay

Matt

Travelled with partner
Disliked: Staff & service, amenities
Unusual that your only option is for 2 x queen size beds instead of 1 king size bed in a room.
Stayed 1 night in May 2024

10/10 Excellent

jingfei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and walkable to shopping and grocery store
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

deeksha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

DHAVAL

Stayed 1 night in Apr 2024