"Good clean rooms, staff were friendly. No outside outlets to plug in electric car which was inconvenient " More
The café, Te Puru, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub, seasonal outdoor swimming pool, and pool loungers as well as access to a playground. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Continental breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of limited parking.
Sights within a 10-minute walk of this 4-star Victoria hotel include Rotorua Arts Village and Tamaki Maori Village.
10 Sep. 2023 by Bhavya Sharma
Kia Ora Zac, Thank you for your review. I am very happy to hear that you liked our clean rooms and were very well looked after by our awesome team members. We are currently in the process to upgrade and provide outside outlets to plug in electric cars. I am sure on your next visit with us you won't have any inconvenience in charging your electric vehicle. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma
4 Jun. 2023 by Bhavya Sharma
Kia Ora Sandra, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma
18 May 2023 by Bhavya Sharma
Kia Ora Andre,Thank you for your fantastic review, it is extremely pleasing to see how great your experience was whilst staying with us. We thoroughly enjoyed having you stay with us and look forward to your next visit. See you next time!Kind Regards,Bhavya Sharma
14 Apr. 2023 by Bhavya Sharma
Kia Ora Ariel, Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention. We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Bhavya Sharma
30 Dec. 2022 by Bhavya Sharma
Kia Ora Heather, Thank you for taking the time to share your feedback. I am sorry to hear that we missed the mark on a few points and didn't met your expectations. We will look into these and have them sorted. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Bhavya Sharma
28 Dec. 2022 by Bhavya Sharma
Kia Ora Victoria, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. Rotorua's air contains large amounts of sulphur gas - which emanates from below the surface of the city. The smell is all around the city and it's density varies throughout the day. As the hotel is close to the main source of this gas, we find that the smell can be prominent at times. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma
31 Oct. 2022 by Bhavya Sharma
Kia Ora Jamie, Thank you for your review. I am happy to hear that you found our hotel in the prime location and had a comfortable stay during your visit with us. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards,Bhavya Sharma
1 Aug. 2022 by Bhavya Sharma
Kia Ora Ryun, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma
14 Jul. 2022 by Bhavya Sharma
Kia Ora Leeanne, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We have microwave available in Family Suite, Executive Suite and Apartment. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma
16 Jun. 2022 by Bhavya Sharma
Kia Ora Russell, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma
JetPark Hotel Rotorua offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis. This 4-star Rotorua hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Free self parking , Parking (limited spaces)
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®