Each apartment is soundproofed and features an LCD TV with satellite channels, along with free wired Internet, in-room childcare, and free international calls. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Free local calls, a safe, and a hair dryer are also available.
Enjoy access to bike rentals and a playground. Other amenities include free WiFi in public areas, laundry facilities, and ski storage. Continental breakfast is available. There's also free self parking, along with the convenience of a ski shuttle.
With a stay at this 5-star Queenstown aparthotel, you'll be 1.7 km (1.1 mi) from Kiwi and Birdlife Park.
23 Nov. 2020 by Darren
Hi Keith Thank you for taking the time to give us some feedback. I am sorry to see that you felt you could not stay with us. We are on the main road and do have a close proximity to the town as well, this does have some noise associated with it. I have reviewed your comments with regards to staff at the front desk, and are surprised by the review, although we have used this as a training exercise to ensure good customer service in the future.
27 Sep. 2020 by Joice
Thank you for your feedback and we are glad you've enjoyed your stay with us. Hope to see you back soon.
19 Aug. 2020 by Nicolas
Dear Mark, Thank you for the review and hope you had a really good time in Queenstown. Hope to see you again soon. Regards
11 Aug. 2020 by Nicolas
Thank you for the top review. I appreciate you taking the time to post the review. I hope to welcome you back to Queenstown soon. Best Regards
20 Jul. 2020 by Darren Hayes
Thank you very much for taking the time to review. I trust that you enjoyed your stay in Queenstown and hope to see you again soon.
20 Mar. 2020 by Fauzan Mulla
Dear Anonymous, thank you for your feedback . I am sorry to read that you felt standards were not as expected however we do have a very detailed plan in place for cleaning of the hotel. I will discuss this with the team to ensure we are exceeding what we did previously and to make sure your comments are not repeated. I can assure you the linen bags are removed daily as this is part of normal cleaning however your comments raises concern of perception from the public, especially in these different and challenging times. Thank you very much for you honest review however we will use it positively to see how and where we can improve. Kind Regards Paul
20 Mar. 2020 by Fauzan Mulla
Hi Anonymous, thank you for your wonderful review of Pounamu. Delighted to read the comments which I will share with the team in an effort to continuously improve. Look forward to welcoming you back to Pounamu. Kind Regards Paul
20 Mar. 2020 by Fauzan Mulla
Hi Axe, thank you for your great review of Pounamu. Delighted to see the rating and hope we get a chance to welcome you back. Kind Regards
18 Mar. 2020 by Paul
Dear Anonymous, thank you for your wonderful review of Pounamu.We are indeed very lucky to be in such a prime spot. Kind Regards Paul
18 Mar. 2020 by Fauzan Mulla
Dear Anonymous, thank you for your wonderful review of Pounamu. We note your comments about the noise from the adjoining room and apologise for this and fortunately it is a rare comment. We are very lucky to be in such a central position in Queenstown and with great views from the room, you would be able to enjoy the views.
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. Public spaces have free WiFi. Free self parking is available. This 5-star Queenstown aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with private spa tubs and washers/dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Guests can enjoy continental breakfast for a fee.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®