Each apartment is soundproofed and features an LCD TV with satellite channels, along with in-room childcare, free international calls, and free local calls. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and an iron/ironing board are also available.
This family-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, ski storage, and ski passes. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a ski shuttle.
With a stay at this 5-star Queenstown aparthotel, you'll be 1.7 km (1.1 mi) from Kiwi and Birdlife Park.
14 Aug. 2022 by Swiss Bel Pounamu Apartments
Thank you for your review, the Alpine studios unfortunately do not have a view of the lake, we do encourage guests to upgrade to a 1 bedroom should they desirer a lake view apartment. We will look into the AC/Heater
5 Aug. 2022 by Front Office Team
Thank you Mary, for your 5 star review. The team is very glad to hear you enjoyed your stay. Please feel free to book with us again in the future when you visit Queenstown. Have a nice day.
28 Jun. 2022 by Swiss Bel Pounamu Apartments
Thank you for your review
26 Jun. 2022 by Swiss Bel Pounamu Apartments
Hi Jen, Thank you for your review and sorry that we failed to deliver the level of service that we should have and we will look into your concerns
16 May 2022 by Swiss Bel Pounamu Apartments
Thank you for a great review, we look forward to welcoming you back to Swiss Bel Pounamu again soon!
3 Jan. 2022 by Front Office Manager
Hi Kerry, Thank you for your review. We hope to welcome you again.
8 Jul. 2021 by Jessica
Thank you for your feedback. We wish you all the best and hope you stay with us again. Pounamu Team.
23 Nov. 2020 by Darren
Hi Keith Thank you for taking the time to give us some feedback. I am sorry to see that you felt you could not stay with us. We are on the main road and do have a close proximity to the town as well, this does have some noise associated with it. I have reviewed your comments with regards to staff at the front desk, and are surprised by the review, although we have used this as a training exercise to ensure good customer service in the future.
27 Sep. 2020 by Joice
Thank you for your feedback and we are glad you've enjoyed your stay with us. Hope to see you back soon.
19 Aug. 2020 by Nicolas
Dear Mark, Thank you for the review and hope you had a really good time in Queenstown. Hope to see you again soon. Regards
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. Public spaces have free WiFi. Free self parking is available. This 5-star Queenstown aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Swiss-Belsuites Pounamu Queenstown offers 38 air-conditioned accommodations with washers/dryers and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®