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4.4 out of 5

"Amazing location with a great view of the lake " More

By a verified traveller on Sat 02 Mar 2024

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Hotel Description

A luxury stay in Queenstown awaits you at Peppers Beacon Queenstown. Within steps you'll find Lake Wakatipu and Steamer Wharf within a short 5-minute stroll. Highlights at this eco-certified aparthotel include free in-room WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features an espresso maker, a hair dryer, and a phone. Nice touches to enhance your stay include a rainfall showerhead, bathrobes, and free toiletries. A refrigerator, an iron/ironing board, and a desk are also available.

This smoke-free aparthotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, laundry facilities, and ski storage. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Queenstown City Centre aparthotel include SKYCITY Wharf Casino and TSS Earnslaw Steamship.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$241* Per night/room 16 Apr. - 17 Apr.

Apartment, 4 Bedrooms, Lake View

Bed Count 4 King Beds Maximum Occupancy 8 Max

3 Bedroom Lakeview Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

2 Bedroom Lakeview Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Lakeview Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Peppers Beacon Queenstown ratings based on 467 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Beacon Queenstown

Everyone (164) Couples (215) Business (1) Family (82)
5 out of 5
Amazing location with a great view of the lake

Posted by on 2 Mar. 2024

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4 out of 5
All great but adding a surcharge on any card used (visa debit or credit)for payments is a bit of a liberty.

Posted by on 22 Jan. 2024

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2 out of 5
The property is very run down. It is not worth it it charges for the accommodation. We booked two rooms for our family for 3 nights and paid over $2000. When we checked in, we got booking of one room in the front building and another room in the rear building and this room was at the worst possible location. This is terrible.

Posted by on 3 Jan. 2024

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5 out of 5
This was one of those rare times when we found the room to be better than the pictures on the internet. The room we had was spacious with exceptional views of the lake through the large windows and sliding doors. The room made our Queenstown experience that bit more special.

Posted by on 27 Dec. 2023

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4 out of 5
Well appointed property but desperate for a spring clean. Grubby net curtains and dirty cutlery and plates are disappointing. Staff were very friendly. It is time that someone rolled up their sleeves and some old fashioned elbow grease cleaning and paint touch ups. Will stay again but keep on top of your maintenance.

Posted by on 7 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by Sudeep

Kia Ora Wayne,Thank you for taking the time to provide us with your feedback regarding your stay with us at Peppers Beacon Queenstown. We appreciate your honest and constructive feedback as it provides us an opportunity to evaluate our services, amenities and practices.I will share your comments with the relevant department and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We are very glad to hear your enjoy our centrally located hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team

5 out of 5
Most amazing views and friendly staff. The reception barista coffee was great each morning on the small walk into town along the lake.

Posted by on 17 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Peppers Beacon Team

Dear Ben, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so pleased to hear that you enjoyed your stay with us, loved our magical views and lovely staff with great barista skills! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

1 out of 5
The only good thing about staying here was the easy walk into town. The unit was run down, building maintenance going one, faulty lifts, things in the unit didn't work (dishwasher, cupboards broken etc.), the unit was filthy and house cleaning was intermittent and when they did come, they made the bed and that was about it. If you had no other choice, stay here, but avoid if possible.

Posted by on 18 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Sudeep

Kia Ora Tristan, Thank you very much for taking your time to share your experience.We are sorry to hear that your recent visit didn't meet your expectation. We appreciate your feedback and like to apologise for any inconvenience or frustration you may have experienced. We will pass the message to the team about your specific concerns to make things right and for quality guest experience.We hope to have the opportunity to serve you better in the future. Thank you again for your feedback.Kind regards,Peppers Beacon Team

3 out of 5

Posted by on 9 Jun. 2023

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Comment from Hotel Management

28 Jul. 2023 by Sudeep

Kia Ora Wendy, Thank you for your feedback. Your take all feed back seriously, as we are always working for great guest experience. I hope you enjoyed your stay with us.We hope to have an opportunity to serve you better in the future.Kind regards,Peppers Beacon Team

4 out of 5

Posted by on 10 Mar. 2023

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4 out of 5
Excellent location and incredible views. Garden suits have no views but the lakeview apartments are terrific

Posted by on 3 Feb. 2023

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Comment from Hotel Management

7 Mar. 2023 by SW

Dear Edward,We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Peppers Beacon Front Office

About the Peppers Beacon Queenstown

Location 34 Lake Esplanade, Queenstown, 9300

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Peppers Beacon Queenstown. The aparthotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Queenstown aparthotel is smoke free.

  • 72 guestrooms or units
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Peppers Beacon Queenstown offers 72 accommodations with espresso makers and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Queenstown aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 24 per night
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beacon Peppers Queenstown
  • Beacon Queenstown
  • Peppers Beacon
  • Peppers Beacon Apartment
  • Peppers Beacon Apartment Queenstown
  • Peppers Beacon Queenstown
  • Peppers Queenstown
  • Queenstown Peppers
  • Queenstown Peppers Beacon
  • Peppers Beacon Hotel Queenstown
  • Peppers Beacon Queenstown Apartment
  • Peppers Beacon Queenstown Aparthotel
  • Peppers Beacon Queenstown Queenstown
  • Peppers Beacon Queenstown Aparthotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.