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4.6 out of 5

"Prime position for easy access to all town facilities, close to walking/MTB tracks. " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Crowne Plaza Hotel Queenstown. Within just a 10-minute stroll, you'll find popular attractions like Lake Wakatipu and Skyline Gondola. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy digital TV, coffee/tea makers, and free newspapers, featured in all 139 rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include bathrobes and slippers. Additionally, safes, hair dryers, and phones are available.

For a drink, you can stop by the hotel's own bar/lounge. Business amenities include a 24-hour business center and conference space. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Within a 30-minute drive of this 4.5-star Queenstown hotel, attractions include Shotover Jet and Coronet Peak Ski Area.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$168* Per night/room 17 Jun. - 18 Jun.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Crowne Plaza Hotel Queenstown ratings based on 151 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hotel Queenstown

Everyone (98) Couples (33) Business (1) Family (16)
5 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Tereza

Dear Valued Guest, Thank you for taking time to review your recent stay at our hotel. We are pleased that you had a wonderful experience and look forward to welcoming you again in near future. Kind regards,

4 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Kelly R

Thank you for taking the time to review your stay at Crowne Plaza Queenstown. We hope to welcome you back again soon. Kind regards

4 out of 5
Prime position for easy access to all town facilities, close to walking/MTB tracks.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Kelly R

Thank you for taking the time to review your stay. We are very glad you enjoyed the hotels great location. We hope to welcome you back again soon. Kind Regards

4 out of 5
location was great, close access to downtown. Awesome view

Posted by on 20 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Kelly R

Thank you for taking the time to review your stay. We are very happy you enjoyed your time at the Crowne Plaza Queenstown and hope to welcome you back again soon. Kind Regards,

5 out of 5
Great location - directly opposite the Steamer Wharf. Lake side rooms have a generous and useable balcony which is perfect for afternoon drinks, people watching and makes a great venue for a take away dinner

Posted by on 11 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Kelly R

Thank you for taking the time to review your stay. We are very glad you enjoyed your time with us and the hotels great location. We hope to see you here again soon. Kind Regards,

5 out of 5
It was very close to walk to the Main Street of Queenstown. The staff were very friendly and helpful The rooms were well appointed

Posted by , from Auckland on 2 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Harry F

Good Morning Pamela, Thank you for your review of Crowne Plaza Queenstown. We love our location and are glad you did too! We hope to have the chance to welcome you back in the near future. Kind Regards Harry F Guest Relations

5 out of 5
Would have liked better view .But location was perfect.

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Eduardas Z

Dear Guest, Thank you very much for taking time to review your recent stay with us. We are happy to hear that you had a great experience with us. We are thrilled to hear that you enjoyed our privileged location. We hope to welcome you again here at Crowne Plaza Queenstown in near future. Kind regards,

5 out of 5
Staff were welcoming, friendly, helpful and attentive

Posted by on 23 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Eduardas Z Duty Manager

Dear Guest, Thank you very much for taking time to review your recent stay with us. We are thrilled to hear that you had a great experience with us and found our staff friendly and attentive to your needs. We hope to welcome you again here at Crowne Plaza Queenstown in near future. Kind regards,

5 out of 5
Super friendly and helpful staff plus a great location

Posted by on 20 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Kelly R

Thank you very much for your lovely review. We are extremely happy that you enjoyed your stay with us and the wonderful location. We hope to welcome you back soon to the Crowne Plaza Queenstown. Kind Regards Kelly R Duty Manager

5 out of 5
Fantastic location, helpful staff and beautiful view.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Kelly Rogers

Dear Seong-Jun Kim, Thank you for your recent review. We are glad to hear you enjoyed the excellent location of our hotel here in Queenstown. We have passed on your comments to all relevant parties and do appreciate any feedback our guests can provide to help us enhance our guest experience. We hope to welcome you back once again to the Crowne Plaza Queenstown in the near future. Kind Regards,

About the Crowne Plaza Hotel Queenstown

Location 93 Beach Street, Queenstown, Otago 9300

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Hotel Queenstown. For a fee, parking is available. This 4.5-star Queenstown hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.1 km / 5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Hotel Queenstown offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Crowne Plaza Hotel Queenstown has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 14 for children (approximately)
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 23.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Queenstown
  • Queenstown Crowne Plaza Hotel
  • Crowne Plaza Queenstown Hotel Queenstown
  • Queenstown Crowne Plaza
  • Crowne Plaza Queenstown
  • Crowne Plaza Hotel Queenstown Hotel
  • Crowne Plaza Hotel Queenstown Queenstown
  • Crowne Plaza Hotel Queenstown Hotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.