For a drink, you can stop by the hotel's own lounge bar. Business amenities include a 24-hour business center and conference space. Other amenities include free WiFi in public areas, a gym, and ski storage. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.
Places within a 5-minute walk of this 4.5-star Queenstown City Centre hotel include Creative Queenstown Arts & Crafts Market and Steamer Wharf.
7 Jun. 2023 by Nikhil
Thank you very much for staying with us at the Crowne Plaza Hotel Queenstown. We appreciate your time for reviewing our services and your comments would certainly be shared with the relevant departments.Thank youWarm regardsNikhil VaidyaDuty Manager
1 Apr. 2023 by .
Hi Rosemary, Thank you for taking you your time to placing a feedback and for staying with us.We are thrilled that you enjoyed your with us.Regards,Semi Madanawa - Duty Manager
16 Feb. 2023 by Francisco Pintado
Thank you Joseph for such lovely feedback.Kind regards,
5 Dec. 2022 by Raz
Thank you very much for staying with us at the Crowne Plaza Hotel Queenstown. We appreciate your time for reviewing our services and your comments would certainly be shared with the relevant departments. It is delightful to know that you enjoyed your overall stay at the premises. Crowne Plaza Team
19 Oct. 2022 by Manisha Sangtani
Thank you Jenni for your feedback. Please be assured we will investigate this and pass this feedback on to the team. Apologies for the inconvenience caused during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory experience was an exception.Kind Regards,
14 Aug. 2022 by Gabriela
Thank you for your positive review! We would be delighted to welcome you back in near future. Kindest Regards, Gabriela Assistant Front Office Manager Crowne Plaza Queenstown
6 Aug. 2022 by Crowne Plaza Queenstown
Thank you for your feedback. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible. We take feedback seriously and will definitely share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. Kind Regards
6 Jul. 2022 by Gabriela
Thank you for your positive review! We would be delighted to welcome you back in near future. Kindest Regards, Gabriela Assistant Front Office Manager Crowne Plaza Queenstown
10 Jun. 2022 by Francisco
You are welcome Leigh! We hope to see you again in the future. Kind regards,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Hotel Queenstown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Wired internet access - surcharge , Internet access in public areas - high speed
Valet parking (surcharge) , Parking (limited spaces)
Crowne Plaza Hotel Queenstown, an IHG Hotel offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Crowne Plaza Hotel Queenstown, an IHG Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®