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4.2 out of 5

"Quiet location staff very helpful easy parking " More

By a verified traveller on Mon 29 May 2023

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Hotel Description

At Wyndham Garden Queenstown you'll be within a 20-minute stroll of Lake Wakatipu and Remarkables Park Town Centre. Highlights at this aparthotel include in-room free WiFi and LCD TVs.

You can enjoy a TV with satellite channels, and each apartment features a coffee/tea maker, free local calls, and a hair dryer. An iron/ironing board and free toiletries are also available.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4-star Frankton aparthotel include The Kingston Flyer and Queenstown Event Centre.

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$149* Per night/room 15 Jun. - 16 Jun.

Studio with Kitchenette Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Studio with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio with Kitchenette King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Garden Queenstown ratings based on 98 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wyndham Garden Queenstown

Everyone (40) Couples (29) Family (16)
5 out of 5
Quiet location staff very helpful easy parking

Posted by on 29 May 2023

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Comment from Hotel Management

30 May 2023 by Guest Service Team

Dear Suzanne,Thank you so much for your review, we really appreciate it!We are glad that you have enjoyed your stay with us and look forward to hosting you again in the future.

5 out of 5
This property is in an establishing area, and parts of the surroundings reflect this. But it is modern, close to airport and shopping centre, so suited my purpose. Also well priced I suspect once area is established prices will be higher akin with other areas of this region..

Posted by on 4 Apr. 2023

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Comment from Hotel Management

5 Apr. 2023 by Toby

Dear Neil,Thank you for taking the time to review the hotel we appreciate your feedback. We hope to welcome you back in the future.Kind RegardsToby WelfordExecutive Assistant Manager

2 out of 5
Unfortunately no reception staff in evening and communication through intercom. They couldn't find my booking got cut off a few times and to top it off no parking available.

Posted by on 16 Mar. 2023

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Comment from Hotel Management

22 Mar. 2023 by Guest Service Team

Dear Jonathon, Thank you for your feedback, we appreciate it! Our apologies regarding the problems you faced during your stay. Kind Regards, Guest Service Team

4 out of 5
Property was fine, staff friendly, parking however was a bit average, not enough parks, carpark needed more lights for security

Posted by on 12 Mar. 2023

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Comment from Hotel Management

14 Mar. 2023 by Guest Service Team

Dear Peter, Thank you for your feedback; we appreciate it! We are happy you have enjoyed your stay with us. Kind Regards, Guest Service Team

5 out of 5

Posted by on 1 Mar. 2023

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Comment from Hotel Management

5 Mar. 2023 by Melanie

Hi Katy, Thank you for taking the time to review the hotel, we really appreciate it. Hope to welcome you in the future again. Kind Regards, Melanie

4 out of 5
All good, except no shuttle to the airport, which was the main reason for staying there ( the taxi cost was over $20 for the less than 1.5km trip to the airport - which is a terrible ripoff). Pity we didn’t have more time otherwise we would have walked there.

Posted by on 18 Feb. 2023

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Comment from Hotel Management

20 Feb. 2023 by Guest Services

Hi Peter, Thank you for taking the time to review us, we really appreciate it. We apologize for the inconvenience for not having a shuttle and we hope this did not affected your overall stay too much. Regards, Melanie

4 out of 5
Nice comfortable stay. Friendly staff.

Posted by , from Wellington on 8 Feb. 2023

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Comment from Hotel Management

9 Feb. 2023 by Guest Services

Hi Toni, Thank you so much for taking the time to review the hotel, we really appreciate it. Hope to welcome you in future again. Kind Regards, Wyndham Guest Services

5 out of 5
All the staff were so very friendly and accommodating, ready to help in any way they could.

Posted by on 18 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Melanie

Hi Sharon, Thank you for taking the time to give us this amazing review, we really appreciate it. We are happy to hear you enjoyed your stay with us and we hope to welcome you in the future again. Kind Regards, Wyndham Guest Services

4 out of 5
It was a stay close for the airport, and sound proofed rooms to avoid the noise of planes. Very new and our room had shower/conditioner x 2 canisters when it made sense to have one as body wash. Didn’t have enough staff to do a proper clean though, and on one occasion we got a coffee voucher to compensate for one person when there was 2 ppl staying. Cafe downstairs was also closed throughout our stay due to lack of staff I’m guessing!

Posted by on 7 Jan. 2023

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Comment from Hotel Management

21 Feb. 2023 by Guest Services

Hi Warren,Thank you for taking the time to review us, we really appreciate it and we apologize for any inconvenience it may have caused of our staff shortage. Kind Regards, Wyndham Guest Services

5 out of 5
Extremely friendly and helpful staff.

Posted by on 23 Nov. 2022

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Comment from Hotel Management

23 Nov. 2022 by Toby

Dear Helen,Thank you for taking the time to review the hotel we appreciate your feedback. Thank you for your comments regarding the staff I will be sure to pass this on.We hope to welcome you back in the future.Kind RegardsReception

About the Wyndham Garden Queenstown

Location 32 Red Oak Drive, Queenstown, 9300

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this aparthotel measures 581 square feet (54 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and express check-out are also featured at Wyndham Garden Queenstown. This 4-star Queenstown aparthotel is smoke free.

  • 75 guestrooms or units
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Wyndham Garden Queenstown offers 75 accommodations with coffee/tea makers and hair dryers. 28-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 15–40 for adults, and NZD 15–40 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Queenstown Apartment
  • Wyndham Garden Apartment
  • Wyndham Garn Queenstown
  • Wyndham Queenstown Queenstown
  • Wyndham Garden Queenstown Aparthotel
  • Wyndham Garden Queenstown Queenstown
  • Wyndham Garden Queenstown Aparthotel Queenstown

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.