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Heartland Hotel Queenstown

Hotel in Queenstown with fitness centre and restaurant

Where to?

Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free Wi-Fi
Gym
Bar

includes taxes & fees

29 Jan - 30 Jan

Explore the area

27 Stanley Street, Queenstown, 9197

Place, Queenstown Gardens
‪2 min walk‬
Place, Queenstown Mall
‪3 min walk‬
Place, Skyline Queenstown
‪11 min walk‬
Airport, Queenstown (ZQN-Queenstown Intl.)
‪7 min drive‬

Room options

Standard Twin Room

Wonderful

Highlights

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

30 sq m
Sleeps 3
1 Queen Bed and 1 Single Bed

Superior King View Room

Good

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

30 sq m
Sleeps 2
1 King Bed
Partial lake view

Standard Triple Room

Highlights

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

50 sq m
Sleeps 3
3 Single Beds

Chalet Studio King Room

Good

Highlights

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

30 sq m
Sleeps 2
1 King Bed

Chalet Studio King View Room

Wonderful

Highlights

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

30 sq m
Sleeps 2
1 King Bed
Partial lake view

Free toiletries, hair dryer, towels, soap

Standard Super King/Split View

Good

Highlights

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

Private bathroom

30 sq m
Sleeps 2
1 King Bed
Partial lake view

Superior Studio, Multiple Beds

Very good

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

30 sq m
Sleeps 3
1 Queen Bed and 1 Single Bed

Standard Super King/Split

Good

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Private bathroom

30 sq m
Sleeps 2
1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Super King/Split Room

Sleeps 2

Chalet King View

Sleeps 2

Family Chalet

Sleeps 4

Superior Queen And Single Room

Sleeps 3

Superior King Room With View

Sleeps 2

Superior Family Chalet View

Highlights

Air conditioning

Heating

Free cots/infant beds

Kitchenette

Mini-fridge

Blackout curtains

Hairdryer

Sleeps 4
1 Queen Bed and 2 Single Beds
Partial lake view

Superior Split King Chalet View

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Private bathroom

Sleeps 2
1 King Bed OR 2 Single Beds
Partial lake view

Standard Split King Chalet

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Private bathroom

Sleeps 2
1 King Bed OR 2 Single Beds

Superior King View Room

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Private bathroom

Sleeps 2
1 King Bed OR 2 Single Beds
Partial lake view

Chalet Quad Room

Highlights

Air conditioning

Heating

Free cots/infant beds

Mini-fridge

Blackout curtains

Hairdryer

Private bathroom

33 sq m
Sleeps 4
1 Queen Bed and 2 Single Beds

Family Room

Wonderful

Highlights

Heating

Free cots/infant beds

Kitchenette

Mini-fridge

Blackout curtains

Hairdryer

Shower/bath combination

50 sq m
Sleeps 4
1 Queen Bed and 2 Single Beds
Partial lake view

Chalet Quadruple Room

Sleeps 4

Superior Split King View

Sleeps 2

Superior Split King Chalet View

Sleeps 2

Standard Split King Chalet

Sleeps 2

Superior Family Chalet View Room

Sleeps 4

Standard Triple Room

Sleeps 3

Chalet King

Sleeps 2

Standard Super King/Split View

Sleeps 2

Standard Super King/Split View

Sleeps 2

About the area

Queenstown

Heartland Hotel Queenstown places you in the centre of Queenstown, steps from St Josephs Parish and within a short 5-minute stroll of Queenstown Arts Centre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Peaks Restaurant & Bar, is open for breakfast and dinner. The Lobby Bar is the hotel's own lobby lounge. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of limited parking. .In proximity to this 3-property class Queenstown City Centre hotel you'll find Coronet Peak Ski Area.

What's nearby

Queenstown Gardens - 2 min walk - 0.2 km
Queenstown Mall - 3 min walk - 0.3 km
Queenstown Beach - 5 min walk - 0.5 km
TSS Earnslaw Steamship - 7 min walk - 0.6 km
Skyline Queenstown - 11 min walk - 1.0 km

Getting around

Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

‪Cookie Time - ‬4 min walk
‪Speight's Ale House - ‬3 min walk
‪“Life’s a Grind” Coffee - ‬5 min walk
‪Odd Saint - ‬6 min walk
‪Novotel Queenstown Lakeside - ‬6 min walk

About this property

Heartland Hotel Queenstown

Hotel in Queenstown with fitness centre and restaurant

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a vending machine, and ski storage are also featured at Heartland Hotel Queenstown. Limited free parking is available on a first-come, first-served basis.

This 3-star Queenstown hotel is smoke free.

81 guestrooms or units

3 levels

7 buildings

Ski equipment storage

Charging station for electric cars

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (limited hours)

Front desk safe

Tour and ticket information

Garden

Television in lobby

No smoking on site

Bar or lounge

Dining venue

Heartland Hotel Queenstown offers 81 accommodations with a hairdryer and an iron/ironing board. Televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Parking included
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

23 Jan - 24 Jan

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Offsite parking available (NZD 30 per night); reservations required
Free uncovered self parking on site
Limited on-site self parking

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 26 to 33 for adults and NZD 13 to 17 for children
A bar/lounge
A restaurant

Restaurants on site

Peaks Restaurant & Bar
The Lobby Bar

Things to do

Gym
Ski storage
TV in common areas

Family friendly

In-room cot
Laundry facilities
Mini-fridge

Conveniences

Laundry facilities
Limited-hour front desk
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance

3 floors
7 buildings
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

TV with cable/satellite channels

Food and drink

24-hour room service
Electric kettle
Mini-fridge
Tea bags/instant coffee

Heating
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately NZD 26 to 33 for adults and NZD 13 to 17 for children
Nearby parking fee: NZD 30 per night (164 ft away)
Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Hotel

Heartland Hotel Queenstown

Heartland Queenstown

Heartland Queenstown Hotel

Hotel Heartland Queenstown

Queenstown Heartland

Queenstown Heartland Hotel

Scenic Circle a Line Hotel

Scenic Circle a Line Queenstown

Heartland Queenstown

Heartland Hotel Queenstown Hotel

Heartland Hotel Queenstown Queenstown

Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Heartland Hotel Queenstown?

Heartland Hotel Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heartland Hotel Queenstown?

As of 22 Jan 2026, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 29 Jan 2026 start from AU$280.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heartland Hotel Queenstown?

Yep, Heartland Hotel Queenstown has a free self car park. Onsite parking is limited.

Are there any beaches close to Heartland Hotel Queenstown?

Yep, Heartland Hotel Queenstown is a short 5-minute walk from Queenstown Beach. Fun beach activities include waterskiing, windsurfing and parasailing.

Is Heartland Hotel Queenstown family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Heartland Hotel Queenstown is a hit with families.

Does Heartland Hotel Queenstown serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Heartland Hotel Queenstown?

No, Heartland Hotel Queenstown does not offer an airport shuttle service.

Is there a bar or restaurant at Heartland Hotel Queenstown?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Heartland Hotel Queenstown?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Heartland Hotel Queenstown?

No, pets are not allowed.

Heartland Hotel Queenstown Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

10/10 Excellent

Paul

Travelled with partner

19 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean and amazing

Stayed 2 nights in Jan 2026

10/10 Excellent

Elena

30 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

8 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, beautiful views, comfy room

Stayed 2 nights in Oct 2025

2/10 Terrible

Sunil

15 Oct 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Day 1: -The room was dirty, I came to my room and there were blood stains on the pillow and sheets and noticeable large stains on the carpet and inside the room -My room was by the street and didn't have any soundproofing so I could hear cars going by at all hours so loud that I didn't sleep at all that night -The bathroom window was stuck and couldn't close I called reception and asked to move rooms around 3pm but they were fully booked and instead management came by and changed my bed linen, called maintenance for the window and gave me earplugs for the noise (I didn't end up sleeping at all that night) Day 2: -I went to reception and asked to move rooms again because I didn't sleep at all the night before, they told me there were no rooms but management would call me back in 30 minutes. -After waiting over an hour in the room with no call I reached out to expedia to explore my options as I wanted to leave and didn't want another sleepless night. Expedia spoke to management and told me management refuses to refund me for this night but if I check out early enough will refund me for my last night. Day 3 -Unhappy with the service, I checked out and was refunded for one night. I hope management is more transparent in the future and stops trying to avoid customers who have concerns and ensures rooms are in proper condition when people check-in

Stayed 3 nights in Oct 2025

4/10 Poor

Naomi

Business traveller, Travelled with partner

29 Sept 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The place needs a revamp Over priced . Good location

Stayed 3 nights in Sep 2025

10/10 Excellent

Austin

25 Sept 2025

Stayed 1 night in Sep 2025

6/10 Okay

Ben

Travelled with family

16 Sept 2025

Disliked: Property conditions & facilities

Good location, facilities required improvement

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

16 Sept 2025

Stayed 5 nights in Sep 2025

6/10 Okay

Dusan

13 Sept 2025

Liked: Cleanliness

Disliked: Staff & service

Not keen on a vehicle being parked in front of my entrance door and being constantly being woken up day and night …

Stayed 4 nights in Sep 2025

8/10 Good

Kira

10 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, excellent location

Lovely hotel. Really friendly staff. Room was lovely with a great view but bathroom was a bit run down. Good selection at breakfast. Excellent location, Only a few mins walk down to the restaurants and attractions.

Stayed 2 nights in Sep 2025

10/10 Excellent

Chevonne

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved

Stayed 2 nights in Jun 2025

8/10 Good

Moe

1 Sept 2025

Liked: Staff & service, property conditions & facilities

About 2Km walking distant from downtown with beautiful view to the lake and part of town. Uber and taxi fare are so high and foods as well not cheap though.

Stayed 3 nights in Aug 2025

8/10 Good

Michael

Travelled with partner

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very friendly

Stayed 2 nights in Aug 2025

10/10 Excellent

Max Arnold

Travelled with partner

27 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Was close to the main part of Queenstown and the room had a good view and very spacious.

Stayed 2 nights in May 2025

10/10 Excellent

Daria

21 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

15 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing view of the water and surrounding mountains. Also within walking distance to the centre of Queenstown. Bathroom is a little dated but clean and more than comfortable. If I had one complaint it would be that the rooms aren’t that well insulated in terms of sound if there were noisy neighbours, but this didn’t seem to be an issue.

Stayed 2 nights in Aug 2025

8/10 Good

Adrianne

Travelled with family

15 Aug 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Aug 2025

10/10 Excellent

Rowan

Business traveller

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and view.

Stayed 1 night in Aug 2025

6/10 Okay

Dioneil Louis

11 Aug 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Aug 2025

8/10 Good

Aidan

Travelled with group

11 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good. No real soundproofing between units.

Stayed 2 nights in Aug 2025

8/10 Good

Chad

Travelled with family

9 Aug 2025

Liked: Cleanliness, staff & service

Convenient and close to city. Property was run down and parking limted.

Stayed 2 nights in Jul 2025

8/10 Good

Jesse

8 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

Rhys

4 Aug 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2025

8/10 Good

Jill

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Cem

Travelled with partner

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place and good location

Stayed 2 nights in Jul 2025

Heartland Hotel Queenstown

Photo gallery for Heartland Hotel Queenstown

Reviews

Popular amenities

Explore the area

Room options

Standard Twin Room

Highlights

View all photos for Superior King View Room

Superior King View Room

Highlights

Standard Triple Room

Highlights

View all photos for Chalet Studio King Room

Chalet Studio King Room

Highlights

View all photos for Chalet Studio King View Room

Chalet Studio King View Room

Highlights

View all photos for Standard Super King/Split View

Standard Super King/Split View

Highlights

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds

Highlights

View all photos for Standard Super King/Split

Standard Super King/Split

Highlights

View all photos for Standard Super King/Split Room

Standard Super King/Split Room

View all photos for Chalet King View

Chalet King View

View all photos for Family Chalet

Family Chalet

View all photos for Superior Queen And Single Room

Superior Queen And Single Room

View all photos for Superior King Room With View

Superior King Room With View

Superior Family Chalet View

Highlights

View all photos for Superior Split King Chalet View

Superior Split King Chalet View

Highlights

Standard Split King Chalet

Highlights

View all photos for Superior King View Room

Superior King View Room

Highlights

View all photos for Chalet Quad Room

Chalet Quad Room

Highlights

View all photos for Family Room

Family Room

Highlights

Chalet Quadruple Room

View all photos for Superior Split King View

Superior Split King View

View all photos for Superior Split King Chalet View

Superior Split King Chalet View

View all photos for Standard Split King Chalet

Standard Split King Chalet

View all photos for Superior Family Chalet View Room

Superior Family Chalet View Room

Standard Triple Room

View all photos for Chalet King

Chalet King

Standard Super King/Split View

Standard Super King/Split View

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About the area

Queenstown

What's nearby

Getting around

Restaurants

About this property

Heartland Hotel Queenstown

Similar properties

Scenic Suites Queenstown

Property amenities