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Pencarrow Luxury Lodge

4.5 star property

Photo gallery for Pencarrow Luxury Lodge

A spacious living room with a wooden ceiling, a large window offering a view of trees, a dining area with a table and chairs, and built-in wooden cabinets.
A large, multi-story house with a prominent balcony, surrounded by lush greenery.
A bedroom with a large bed, a desk, a chair, and a view of a lake.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View map
678 FRANKTON ROAD, Queenstown, 9300
  • Place, Frankton Beach
    ‪20 min walk‬
  • Place, The Kingston Flyer
    ‪3 min drive‬
  • Place, Skyline Queenstown
    ‪5 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Room (The Southern Cross Suite)

A bedroom with a large bed, a desk, a chair, and a view of a lake.

Double Room (The Southern Cross Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (The Silver Fern Suite)

A spacious living room with a wooden ceiling, a large window offering a view of trees, a dining area with a table and chairs, and built-in wooden cabinets.

Double Room (The Silver Fern Suite)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Double Room (The Wakatipu Gold Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room (The Lighthouse Suite)

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Queenstown

A luxury stay in Queenstown awaits you at Pencarrow Luxury Lodge. You'll be within a 15-minute walk of Lake Wakatipu and 1.9 km (1.2 mi) from Frankton Beach. Highlights at this guest house include in-room hot tubs and free WiFi. .This guest house offers free WiFi in public areas, a library and a terrace. Added amenities include laundry facilities, a garden and barbecues. Full breakfast is available. There's also the convenience of free self parking. .Near this 4.5-property class Queenstown guest house, you'll find Skyline Queenstown.
View more Guest houses in QueenstownOpens in a new window

What's nearby

  • Frankton Beach - 20 min walk - 1.7 km
  • The Kingston Flyer - 3 min drive - 3.3 km
  • Queenstown Gardens - 4 min drive - 4.4 km
  • Queenstown Mall - 5 min drive - 5.1 km
  • Skyline Queenstown - 5 min drive - 5.5 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sherwood Restaurant - ‬11 min walk
  • ‪Boatshed Café - ‬15 min walk
  • ‪Airspresso - ‬6 min drive
  • ‪The Buzzstop Honey Centre - ‬5 min drive

About this property

Pencarrow Luxury Lodge

As a guest of Pencarrow Luxury Lodge, you'll find a library, a terrace, and barbecue grills. WiFi is free in public spaces. The luxury Pencarrow Luxury Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.
  • 4 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
Pencarrow Luxury Lodge offers 4 air-conditioned accommodations with Hot tubs and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with in-room jetted baths, slippers, designer toiletries and complimentary toiletries.

This Queenstown guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee: NZD 39 per person

Things to do

  • Library

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 39.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pencarrow Luxury Lodge Queenstown
Pencarrow Luxury Queenstown
Pencarrow Luxury
Pencarrow Luxury Queenstown
Pencarrow Luxury Lodge Guesthouse
Pencarrow Luxury Lodge Queenstown
Pencarrow Luxury Lodge Guesthouse Queenstown

Frequently asked questions

What is the cancellation policy at Pencarrow Luxury Lodge?

Pencarrow Luxury Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pencarrow Luxury Lodge?

Yep, Pencarrow Luxury Lodge has a free self car park.

Are there any beaches close to Pencarrow Luxury Lodge?

The closest beach to Pencarrow Luxury Lodge is Queenstown Beach (3.7 km).

Are there hot tubs in the rooms at Pencarrow Luxury Lodge?

Yep, all rooms come with private hot tubs.

Does Pencarrow Luxury Lodge serve breakfast?

Sure does, full brekkie is offered at Pencarrow Luxury Lodge.

Is there a free airport shuttle available at Pencarrow Luxury Lodge?

No, Pencarrow Luxury Lodge does not offer an airport shuttle service.

What time are check-in & check-out at Pencarrow Luxury Lodge?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Pencarrow Luxury Lodge?

No, only service animals are allowed.

Pencarrow Luxury Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay away from tourists

This is a beautiful location, beautiful building and a luxury stay. The welcome was warm and friendly, the suite was excellent. I wanted to relax after days on the road, and this let me do exactly that. The view was superb, and the amenities excellent.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No onsite presence but responsive to calls. Nice location and room. Poor internet.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View from the top of hill

Huge room with coffee/tea making equipment. Very clean. Patio with table and chairs outside to enjoy the lake view.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did not want to leave

It was a very nice place. We had the Southern Cross Suite. Nice view over the lake. Everything was perfect.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Amenities
We had a large spacious room with everything we needed. We did not see any staff during our 3 night stay but this did not cause any problems for us. The property is quiet and has old world charm. It was to far from the centre of Queenstown for us to walk but if your young and fit you probably would not mind. The property is a little dated.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Moune

Liked: Cleanliness, amenities, property conditions & facilities
The lake view is astounding and the unit very spacious (large bedroom, den and bathroom)
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise pity gardens & entrance bit untidy but room was awesome
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness
Lovely location with exceptional views. The place is shabby around the edges..needs better housekeeping and yard tidying. First impression was not good but the place grew on us after two nights. Really nice bathroom. Good bed. Very spacious room, but needed a good cleaning ..especially dusting. Some areas had weeks of dust layers. This is not a “luxury” lodging by any account.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

George

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dated

The outside is neglected and not worthy of 4 stars. Inside is dated. The manager was very friendly. There is only a small table for reception and a phone number should you need the Manager. The view was stunning from the room. However it needs a good dust. We didn’t have a hand towel or bath mat. Magazines are from 2015. The hotel needs money spent on it.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful views. Comfortable bed. Plenty of parking. Very clean. Needs a little tlc. For example, blown lightbulbs made room a little dark. A kitchenette would be a useful addition. Instructions for wall heater would have been good.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff had made a real effort to take care of all the small things
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not customer service, not a working phone, TV not connected. Not a welcoming place.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation with excellent visitor facilities, 1st class views and a pleasurable experience for 2 days. Would rate it the equal of any holiday hotel that we have used. Would be our first choice when visiting Queenstown.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

We loved this hotel. It had a fabulous view and was near downtown.
Stayed 4 nights in Mar 2018
Verified

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Really needs updating but very nice staff

We though the hotel would be right on the lake, however it was up some very steep roads, so that was disappointing. At roughly 9 minutes drive form Queenstown CBD, it was too far to walk comfortably. The hotel room (the Wakatipu Gold Suite) was quite old fashioned, however to it's credit it was very clean and tidy. The hotel could be quite nice, but it needs a huge tidy up in the gardens and the rooms need updating - they feel quite oppressive with the dark paneled wood ceilings (at least our suite felt like that). The mattress was old so wasn't very comfortable. Also, there was no air conditioning in our suite (it was cool weather so that was no problem). On a positive note, the young man working there was very polite. As there was no phone in the room (and we didn't have roaming on our mobiles) he lent us a mobile for us to be able to call cabs. I must also comment on the generous toiletry supplies in the bathrooms, very thoughtful. We wouldn't stay here again, as it wasn't to our taste, was too far from town, and was difficult to access comfortably by foot due to steep road, but the young man working there (Rodman) was nothing but kind, welcoming and helpful.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern with European class.

Incredible location high up on a cliff overlooking the lake. Classy, quiet, elegant.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hilltop Retreat

Beautiful Boutique Lodge 5 minutes from all of the central Queenstown action. If you want to be in the middle of the maylay then this may be a little removed for you, but if you are looking for a spacious, boutique retreat with great service and a tremendous view then definitely consider the Pencarrow Luxury Lodge.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekter Ort zum relaxen

Zum Abschluss nochmal so richtig gut grhen lassen kann man hier, allerdings nicht grade günstig. Sensationell auch das Frühstück, dasman dazubuchen kann. Toller Seeblick inklusive
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019