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4.6 out of 5

"The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown servi ... " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Hotel St Moritz, Queenstown - MGallery. Within a short 5-minute stroll, you'll find Lake Wakatipu and SKYCITY Wharf Casino. Highlights at this family-friendly hotel include 2 spa tubs, a restaurant, and a bar/lounge.

Lombardi Restaurant is open for breakfast, lunch, and dinner. Lombardi Bar is the hotel's own tapas bar. Additionally, you'll find free WiFi in public areas, a gym, and a 24-hour business center. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 5-star Queenstown City Centre hotel include Steamer Wharf and TSS Earnslaw Steamship.

Room, 1 King Bed (St Moritz)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$276* Per night/room 14 Apr. - 15 Apr.

Room, 1 King Bed, Lake View (St Moritz)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Garden View (St Moritz)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony, Lake View (St Moritz)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, View (Alpine)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel St Moritz, Queenstown - MGallery ratings based on 395 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel St Moritz, Queenstown - MGallery

Everyone (117) Couples (236) Family (39)
5 out of 5
The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good

Posted by on 16 Mar. 2024

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5 out of 5
This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit

Posted by on 10 Mar. 2024

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5 out of 5
Room was terrific, best bed and pillows of our trip. Parking was very convenient and is an easy walk into town. Only issue was the bar manager who was serving us - he seemed very stressed and the drinks we were served were very disappointing- all other staff we had contact with were outstanding.

Posted by on 14 Dec. 2023

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5 out of 5
Loved my stay, I would definitely return 💯

Posted by on 18 Sep. 2023

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5 out of 5
The staff were excellent - restaurant staff were so polite & lovely & helpful. As was the reception team! Would definitely stay here again

Posted by on 7 Aug. 2023

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5 out of 5

Posted by on 10 Oct. 2022

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2 out of 5
Specifically chose a hotel with a hot tub which was cold, renovations happening, parking was extra even though it was on site, decor was dated.overpriced for what it was

Posted by on 10 Sep. 2022

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5 out of 5
Close to town

Posted by on 8 Sep. 2022

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5 out of 5
Cosy, luxurious & professional friendly staff. We were even able to check in early which we really appreciated. Thanks so much!

Posted by on 18 Jun. 2022

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5 out of 5
Excellent 5 night stay, housekeeping a little slack but will definitely return. Restaurant amazing food and music.

Posted by on 6 May 2022

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Comment from Hotel Management

9 May 2022 by Jo Finnigan, General Manager

Thanks Rob, appreciate your comments and delighted that you enjoyed your five nights with us.

About the Hotel St Moritz, Queenstown - MGallery

Location 10-18 Brunswick Street, Queenstown, 9348

Property Features

Hotel St Moritz, Queenstown - MGallery offers its guests 2 spa tubs and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available. This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.

Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.

Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39.50 for adults and NZD 19.75 for children
  • Covered self parking fee: NZD 35 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Moritz MGallery Collection
  • Hotel St Moritz Queenstown MGallery Collection
  • Moritz MGallery Collection
  • St Moritz Queenstown MGallery Collection
  • Hotel St Moritz MGallery Collection
  • St Moritz MGallery Collection
  • St Moritz, Queenstown Mgallery
  • Hotel St Moritz, Queenstown - MGallery Hotel
  • Hotel St Moritz Queenstown MGallery Collection
  • Hotel St Moritz, Queenstown - MGallery Queenstown
  • Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.