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3.9 out of 5

"Most of the facilities were good and there was staff available all the time. The place is quite and peaceful , and centraly located. The major difficu ... " More

By a verified traveller on Fri 21 Jan 2022

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Hotel Description

JUCY Snooze Queenstown puts you in the center of Queenstown, 0.4 km (0.2 mi) from Lake Wakatipu and 0.5 km (0.3 mi) from Skyline Queenstown. Highlights at this hostel include a restaurant, a bar/lounge, and a rooftop terrace.

This smoke-free hostel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a microwave in a common area, and a refrigerator in a common area. Each morning local cuisine breakfast is served between 7 AM and 10:30 AM.

Places within a 5-minute walk of this 3-star Queenstown City Centre hostel include Queenstown Mall and Toi o Tahuna.

Interior Queen Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$103* Per night/room 29 Jun. - 30 Jun.

Single Pod in Shared 12 Pod Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Single Pod in 8 Share Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Family Room Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Single Pod in 8 Female Only Shared Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Private 8 Pod Room, Shared Bathroom

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 8 Max

JUCY Snooze Queenstown ratings based on 48 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for JUCY Snooze Queenstown

Everyone (38) Couples (3) Family (4)
4 out of 5
Most of the facilities were good and there was staff available all the time. The place is quite and peaceful , and centraly located. The major difficulty l felt was the tiny little kitchen and hardly any place to sit.

Posted by on 21 Jan. 2022

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5 out of 5
Clean easy, to find, easy to access, central to city sights and amenities. Friendly and helpful staff

Posted by on 8 Jan. 2022

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Comment from Hotel Management

10 Jan. 2022 by JUCYSnoozeQT

Hi Colin, Thank you for the positive review! We're so happy to hear you had a great experience and stay at JUCY Snooze Queenstown and enjoyed all that the South Island has to offer. We hope to see you again soon! JUCY Snooze Queenstown crew

4 out of 5
Rooms are perfect for the traveller not intending to hang out in your room much, bed side table and ensuite. There is no table to chair in your room, however there are community areas so these could be used. Price was great super cheap everything I needed for a 3 night stay. Handy walking distance to everything in town

Posted by on 5 Apr. 2021

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Comment from Hotel Management

8 Apr. 2021 by Hotel Manager

Hi there, Thank you for the positive review! We're so happy to hear you had an awesome experience and stay at JUCY Snooze Queenstown and enjoyed all that the South Island has to offer. We hope to see you again soon! JUCY Snooze Queenstown crew

5 out of 5
I like that this property is located in town and for me that it was 5 mins walk from the gondola.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

8 Apr. 2021 by Hotel Manager

Hi there, Thank you for the positive review! We're so happy to hear you had an awesome experience and stay at JUCY Snooze Queenstown and enjoyed all that the South Island has to offer. We hope to see you again soon! JUCY Snooze Queenstown crew

5 out of 5
Super clean, great amenities, pleasant staff and always affordable

Posted by , from Scotland on 31 Dec. 2020

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Comment from Hotel Management

4 Feb. 2021 by Manager

Hi there, Thank you so much for the glowing review! We hope to see you again soon during your next Queenstown adventure. Thanks, JUCY Snooze Queenstown crew

4 out of 5

Posted by on 6 Sep. 2020

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Comment from Hotel Management

12 Sep. 2020 by Manager

Hi there, Thank you for the positive review! We're so happy to hear you had an awesome experience and stay at JUCY Snooze Queenstown and enjoyed all that the South Island has to offer. We hope to see you again soon! JUCY Snooze Queenstown crew

3 out of 5
Good value. Some noisey guests at times. Staff were friendly.

Posted by on 16 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by JUCY Snooze Queenstown crew

Hi there, Thanks so much for the review, we really appreciate your constructive feedback. Please be assured that your comments have been passed on to appropriate team members to look in to. We look forward to welcoming you back during your next adventure in Queenstown . Thanks,

5 out of 5

Posted by on 10 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by Manager

Hi there, Thank you for the positive review! We're so happy to hear you had an awesome experience and stay at JUCY Snooze Queenstown and enjoyed all that the South Island has to offer. We hope to see you again soon! JUCY Snooze Queenstown crew

3 out of 5
Uncomfortable night sleep. No towels

Posted by on 10 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by Manager

Hi there, Thanks so much for taking the time to share your experiences online. If you could please provide further details on your stay and the reason that you could not sleep well as we take all feedback very seriously which allows us to continuously improve our product and services. Towels are available to rent at the reception. We do apologies for any inconvenience caused. Thanks again, JUCY Snooze Queenstown crew

4 out of 5
The room smelt really bad on arrival and throughout stay despite trying to mask it with perfume!

Posted by on 17 Jun. 2020

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Comment from Hotel Management

18 Jun. 2020 by Manager

Hi there, Thank you for the review, we really appreciate your constructive feedback. We are sorry to hear about your experience at JUCY Snooze Queenstown. I’ve passed your comments regarding the smell of your room on to our Hotel Manager. If you could please provide further details, such as your room type and number we will further investigate. We do hope you enjoyed the rest of your Queenstown adventure and thanks again for your feedback! Thanks, JUCY Snooze Queenstown crew

About the JUCY Snooze Queenstown

Location 47 Camp Street, Queenstown, 9300

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at JUCY Snooze Queenstown. This 3-star Queenstown hostel is smoke free.

  • 52 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

JUCY Snooze Queenstown offers 52 air-conditioned accommodations with shared/communal kitchens. Smart televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • Communal kitchen access
  • Smart television
  • Digital channels
  • Shower
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7 AM to 10:30 AM.

JUCY Snooze Queenstown has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Host will greet you
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12 and NZD 18 per person (approximately)
  • Nearby parking fee: NZD 8 per day(20 ft away; open 24 hours)
  • Early check-in fee: NZD 15 (subject to availability)
  • Late check-out fee: NZD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JUCY Snooze Queenstown Hostel
  • JUCY Snooze Hostel
  • JUCY Snooze Queenstown Queenstown
  • JUCY Snooze Queenstown Hostel/Backpacker accommodation

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at JUCY Snooze Queenstown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.