Ramada Hotel & Suites Queenstown Remarkables Park

This property charges a 3% credit card fee for purchases made with American Express cards.

For all bookings where payment for the stay is not made at the time of booking, the credit card used to book the reservation will be processed 72 hours prior to arrival. Refund on this payment and changing the method of payment is not accepted.

The Loft Studio - only suitable for guests 1.7m or lower, in height, is accessible only by stairs. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

• Parking height restrictions apply
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• One child stays free
• Debit cards not accepted
• Staffed front desk
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Masks are available for guests
• Gloves are available for guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is available
• Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
• Property confirms they are implementing enhanced cleaning measures
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property does not follow sanitisation practices of any association