2/10 Terrible
liz
Travelled with partner
2 Mar 2026
To whom it may concern,
I would NEVER recommend this establishment to my worst enemy!
I feel very ripped off !!
Half the unit had a 5-foot ceiling .. my 6-foot 5-inch husband still has cuts n bruises on his head from hitting the ceiling. This caused my partner to get concussion. For two days he vomited n had blinding headaches.
When we arrived at 9.30pm at night the cards to our room didn’t work. We had to sit with our luggage for 90 mins until a manager came n let us in.
The foyer of the hotel was filthy .. it had the same dirt n rubbish on the floor for the four days we were there.
Our room was never cleaned!
We had no soap in the bathroom and the shower door was broken!
We weren’t warned about the fact that we had seventeen stairs to climb every time we went out. This was not ideal for two elderly cardiac patients!!
Blinds were tired to the leg of the table n when we needed to put the blind down the leg of the table would come off !!
This was a horrible experience .. unfortunately, we couldn’t afford to find other accommodation as we had already paid for this dump ..
I am seeking legal advice on our return this week to Australia.
Liz n John
liz
Stayed 4 nights in Feb 2026




















