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The Carlin Boutique Hotel

5.0 star property

Photo gallery for The Carlin Boutique Hotel

A balcony with a view of mountains and a lake, furnished with a sofa and chairs.
Creator video - submitted by Travel Mom Squad
A modern living room with a fireplace, a sofa, a coffee table, and a dining area with a table and chairs.
A hotel room with a large bed, a desk, a chair, and a view of the sea and mountains.
A grand piano in a luxurious room with a large chandelier, a painting, and a view of mountains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$2,027
includes taxes & fees
8 Aug - 9 Aug

Explore the area

View map
43 Hallenstein St, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Place, Skyline Queenstown
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Room

A hotel room with a bed, bedside tables, a mirror, and a wooden panel wall.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a TV, a desk, and a view of a cityscape.

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

A panoramic view of a hotel lobby with a dining area, a reception desk, and a bedroom with a large bed and a view of the sea.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Eagles Nest

A hotel room with a large bed, a desk, a chair, and a view of the sea and mountains.

Eagles Nest

  • Lake view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A grand piano, a dining table with chairs, a chandelier, a painting, and a view of mountains through a large window.

Presidential Suite

  • Lake view
  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Royal Suite

A modern kitchen with a central island, bar stools, and a dining table.

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for The Princess Suite

An outdoor patio with a stone fireplace, seating area, and a hot tub.

The Princess Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Vista Suite

A modern living room with a fireplace, a sofa, a coffee table, and a kitchen area with wooden cabinets and a marble countertop.

Vista Suite

  • Lake view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Bayview Suite

A balcony with a view of mountains and a lake, furnished with a sofa and chairs.

Bayview Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Lakeview Suite

A modern living room with a fireplace, a sofa, and a view of a body of water and mountains through large glass doors.

Lakeview Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Panorama Suite

A hot tub with a leaf-patterned backdrop, overlooking a lake and a town with mountains in the background.

Panorama Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Skyline Studio Suite

A hotel room with a large bed, a bedside table, a bench, a wall-mounted lamp, and a patterned carpet.

Skyline Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Queenstown

A luxury stay in Queenstown awaits you at The Carlin Boutique Hotel. Within steps you'll find St Josephs Parish and Queenstown Mall within a 10-minute stroll. Highlights at this hotel include 8 hot tubs, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free English breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking. .Sights within a 10-minute walk of this 5-property class Queenstown City Centre hotel include Church of St Peters and Cookie Time Cookie Bar.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • Queenstown Beach - 8 min walk - 0.7 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 11 min walk - 1.0 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

  • ‪“Life’s a Grind” Coffee - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookie Time - ‬8 min walk
  • ‪Odd Saint - ‬10 min walk
  • ‪Starbucks - ‬8 min walk

About this property

The Carlin Boutique Hotel

The Carlin Boutique Hotel offers its guests a full-service spa, 8 hot tubs, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the luxury The Carlin Boutique Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Queenstown hotel.

  • 1 building
  • 8 guestrooms or units
  • 7 levels
  • English breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
The Carlin Boutique Hotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$468
includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 8 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [In suite]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 350.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Carlin Hotel Queenstown
The Carlin Boutique Hotel Hotel
The Carlin Boutique Hotel Queenstown
The Carlin Boutique Hotel Hotel Queenstown

Frequently asked questions

Is parking available at The Carlin Boutique Hotel?

Yep, The Carlin Boutique Hotel has free valet parking.

How much does it cost to stay at The Carlin Boutique Hotel?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at The Carlin Boutique Hotel on 8 Aug 2026 start from AU$2,027, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Carlin Boutique Hotel?

Yep, The Carlin Boutique Hotel is a short 9-minute walk from Queenstown Beach.

Is there a spa on site at The Carlin Boutique Hotel?

Yep, there is an onsite spa at The Carlin Boutique Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

What makes The Carlin Boutique Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Carlin Boutique Hotel.

Is The Carlin Boutique Hotel family-friendly?

You bet! With amenities such as a deli, as well as children's books and childcare services in the guestrooms, it's no surprise that The Carlin Boutique Hotel is a hit with families.

Does The Carlin Boutique Hotel serve breakfast?

Sure does, free English breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Carlin Boutique Hotel?

No, The Carlin Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Carlin Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Carlin Boutique Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Carlin Boutique Hotel?

No, pets are not allowed.

The Carlin Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views and great staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel, very close to town. The staff has the best customer service, and the breakfast is amazing!! I wouldn’t hesitate to recommend this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
View was spectacular, staff was very accomodating
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was gorgeous, food was epic, great location, spa is the cherry on top.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start !!! This place was just WOW from the moment we arrived. The staff were nothing short of amazing. The view , the room , the hot tub, the service all 5 stars . My only problem was our stay wasn’t long enough. A very big thanks to The Carlin for our wonderful stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning boutique experience. Pricey but the suite was sensational. Our only bugbear was the high tech light switches which took some getting used to and the light motion sensors which were erratic. Otherwise quiet, luxurious, spacious, stunning views and super friendly/professional staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The Princess Suite was beautiful! The view of the lake and mountains from the balcony was breathtaking. The private hot tub and outdoor fireplace were amazing. The complimentary breakfast was delicious as well as the complimentary happy hour drinks. My husband and I loved staying here to end our honeymoon!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely and the staff are delightful. The Carlin is a pleasant walk from town and the gondola ride.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
The Carlin is indeed a 5 star property in every way, the staff and accommodation exceeded all our expectations, and we will most definitely return for a longer stay. I would recommend this truly remarkable boutique hotel to anyone traveling to Queenstown NZ.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all staff. Comfortable rooms. Great view.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

JANICE

The Carlin was beautiful, spotless, with state of the art amenities and a wonderful staff. Highly recommend!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short couples break

Amazing trip. Hotel Carlin perfectly placed for wonderful views over lake and short walk into Queenstown. Faultless super clean room with wonderful bed and great shower and amenities.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Joesph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Couldn’t fault anything. Amenities very clean & high class. Staff were impeccable. Free parking and free airport transfer. Absorbing the stunning views from your private jacuzzi on a spacious entertainment deck was an awesome experience. Totally recommend if you can afford it
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The staff really help makes the place stand out like no other, as the addmenities speak for themselves. From the moment we entered the driveway, to our check out 2-days later, the attention we received was exceptional. Next level!! The concierge stood out making us feel welcomed from the get-go and no ask of ours ever feeling to big, during our stay. We highly, highly recommend a stay here.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Happy campers

The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite. The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing. The Carlin compared very favourably to other 6 star hotels we have stayed in.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at this property! Everything was flawless! The service was absolutely exceptional. The food was amazing and thoughtfully prepared, every detail of this stay was remarkable. One of the best hotels in my life, incredible views and every detail was considered to make it a memorable experience. The owner and all the staff were so accommodating and kind and welcoming, I can’t say enough amazing things about this property.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Within the rooms there are two emergency exit signs which illuminate the room all night. They do not fit into a 5 star experience and are taccy. Along with this the lights within the bathroom illuminated the bedroom.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace and the box of treats left at evening turndown service. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Was looking forward to staying here, however didn’t have the greatest stay. The balcony with spa and fireplace was excellent, however around ten pm another family opened our door with their key, which was quite startling. The bathroom had average water pressure and looked a bit tired. We were woken up in the middle of the night with the sound of wind coming through the fire door in the bedroom.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff not overly friendly.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Très joli hôtel, très bien situé et certains personnels très agréables mais hélas expérience client pas au niveau.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Youngsoo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026