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4.8 out of 5

"Smart new building, great design, great location and a great breakfast " More

By a verified traveller on Thu 15 Apr 2021

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Hotel Description

Holiday Inn Express And Suites Queenstown, an IHG Hotel places you in the center of Queenstown, within just a 15-minute stroll of popular places like Lake Wakatipu and Skyline Gondola. Highlights at this hotel include free continental breakfast, a restaurant, and a 24-hour fitness center.

Smart TVs with digital channels are featured in all 227 soundproofed rooms, and you can enjoy free WiFi, safes, and hair dryers. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, TVs, phones, and irons/ironing boards are available.

The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a sauna, and a 24-hour business center. Each morning free breakfast is served. There's also the convenience of self parking.

Within a 30-minute drive of this 3.5-star Queenstown hotel, attractions include Gibbston Valley Winery and Coronet Peak Ski Area.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$114* Per night/room 2 May - 3 May

Suite, 2 Bedrooms, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express And Suites Queenstown, an IHG Hotel ratings based on 35 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express And Suites Queenstown, an IHG Hotel

Everyone (7) Couples (11) Family (14)
5 out of 5
Smart new building, great design, great location and a great breakfast

Posted by on 15 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Brayden, Guest Relations

Thank you for taking the time to provide us with your feedback! I'm glad to hear that you enjoyed your stay with us and we hope to see you again soon. Best regards,

5 out of 5
Beautiful facility, clean amenities and awesome service from staff! Highly recommended!

Posted by on 13 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Brayden, Guest Relations

Hi there, We're so happy to hear you enjoyed your stay with us! Thank you for your feedback, we hope to have you with us again soon! Kind regards,

5 out of 5
It was modern, clean and the beds were comfortable. The shower was nice too

Posted by on 7 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by Brayden, Guest Relations

Thank you for taking the time to provide us with your feedback! We're glad to hear you enjoyed your stay and hope to see you again soon! Kind Regards,

5 out of 5
The facilities were brilliant however room was not as the picture on Trivago which indicated that there was one room with a TV and couch and another with the beds, it was one room only with beds and tV. Smart layout so not a big deal in the end. Beds could have been softer but then it depends on what you are used to. Breakfast was excellent and staff, location and everything else just as good. Would definately stay again.

Posted by on 6 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by Maela

Good Afternoon, Thank you for taking the time to provide us with your feedback and for choosing to stay with us. The picture you may have seen on Trivago, is our 1 bedroom suite. We will contact them to ensure they are not providing information that may be confusing. We would be more that happy to welcome you next time in one of these rooms! We look forward to welcoming you again. Kind regards, Maela Guest Relations

5 out of 5
Great location. Super price and breakfast was awesome.

Posted by on 26 Mar. 2021

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Comment from Hotel Management

26 Mar. 2021 by Maela

Good Morning, We thank you for choosing to stay at the Holiday Inn Express and Suites Queenstown, we are so happy you enjoyed our breakfast and hotel! We hope to have the chance to welcome you again upon your next trip to Queenstown. Kind regards, Maela

5 out of 5

Posted by on 7 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by Reservations

Dear Anonymous, Thank you for taking the time to review your stay. It is fantastic to see that you enjoyed so many aspects of your time and could make use of our fantastic location and enjoyed so many hotel facilities. We hope to welcome you back soon. Kind regards, The Reservations Team

4 out of 5
New, great staff, great location. Problem checking out but solved quickly.

Posted by on 18 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Harry F

Kia Ora! Thank you for sharing your feedback, we hope to welcome you again soon, Kind Regards

5 out of 5
Great place to stay, room was fine for what we needed. Perks of car parking and breakfast were great too. Would love the option of two room studios too for the family.

Posted by on 16 Feb. 2021

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Comment from Hotel Management

18 Feb. 2021 by James B Guest Relations

Thank you for staying with us and thank you for taking the time to provide your feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
Location was close to town and handie to all amenities

Posted by on 10 Feb. 2021

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Comment from Hotel Management

12 Feb. 2021 by James B Guest Relations

Thank you for staying with us and thank you for taking the time to provide your feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
Comfy beds, soft and firm pillow option, and excellent sauna.

Posted by on 8 Feb. 2021

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Comment from Hotel Management

12 Feb. 2021 by James B Guest Relations

Thank you for taking the time to provide us with your feedback. Were glad you enjoyed your stay and look forward to welcoming you back in the future

About the Holiday Inn Express And Suites Queenstown, an IHG Hotel

Location CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

Property Features

Holiday Inn Express And Suites Queenstown, an IHG Hotel offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, ski storage, and a garden are also featured at Holiday Inn Express And Suites Queenstown, an IHG Hotel. Parking is available for a fee. This 3.5-star Queenstown hotel is smoke free.

  • 227 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2020
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express And Suites Queenstown, an IHG Hotel offers 227 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Great Room Restaurant - Onsite restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Suites Queenstown
  • Holiday Inn Express Suites (Opening Aug 2020)
  • Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.