Skip to main content
Beginning of main content
4.0 out of 5

"Can't say enough good things about Sherwood. It's my third stay there and the concept, comfort and aesthetics, luxe touches for a mid range price and ... " More

By a verified traveller on Wed 06 Mar 2024

Enter dates to see availability

Hotel Description

At Sherwood Queenstown you'll be 2.1 km (1.3 mi) from Lake Wakatipu and 2.8 km (1.8 mi) from The Kingston Flyer. Highlights at this eco-certified hotel include a full-service spa, a restaurant, and free self parking.

A day of pampering at Sherwood can include massages along with access to the sauna. The restaurant, SHERWOOD, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to bike rentals, hiking/biking trails, and yoga classes. Plus you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also the convenience of free parking nearby.

With a stay at this 4-star Queenstown hotel, you'll be 3.4 km (2.1 mi) from St Josephs Parish and 3.4 km (2.1 mi) from Queenstown Event Centre.

Lodge Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$214* Per night/room 20 Mar. - 21 Mar.

Standard King room with Mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sherwood Queenstown ratings based on 138 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sherwood Queenstown

Everyone (81) Couples (26) Family (22)
5 out of 5
Can't say enough good things about Sherwood. It's my third stay there and the concept, comfort and aesthetics, luxe touches for a mid range price and amazing facilities (especially the sauna) are second to none in Queenstown. You really feel pampered and cosy and everything smells wonderful, I wish I could buy their furniture and blankets. The staff are wonderful, I love the firepits and the massage onsite with Suellen was fantastic. Breakfast/coffee onsite were great.

Posted by on 6 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

17 Mar. 2024 by Marina Silva - GM Accommodation

Hi Misty, I'm thrilled to read your review. It's so rewarding when guests are aligned with our offering and enjoy all the aspects that make a stay at Sherwood such a treat. I look forward to welcoming you back for more!Kind regards, Marina

4 out of 5
Went to dinner and was "served" by a very rude waitress. We left and went to a pub! Our hotel room was very nice and quiet with good facilities.

Posted by on 5 Mar. 2024

Was this review helpful to you?
2 out of 5
I feel that they have gone overboard with being organic. The oganic teabags are not my taste. No T V in room to have to go to reception for a tablet is ridiculous. No carpet on floor was cold

Posted by on 29 Feb. 2024

Was this review helpful to you?
4 out of 5
Thoroughly enjoyed our stay. Loved the vege garden area, so serene and lovely view. Location was great, in between Frankton and Queenstown with bus stop not far away. Just a few little luxuries we would have liked. The choice to have a tv in the Family Apartment for those days when wet and ended up staying in. A microwave to heat up food. A lamp in the spare room of the family apartment instead of having to turn light off in the other bedroom. Maybe mirror in bedroom. Parking was abit random for guests staying, first in first served but hard when there’s someone with a disability and you have to park further away. Other than that, we really enjoyed it.

Posted by on 6 Feb. 2024

Was this review helpful to you?
2 out of 5
Poorly maintained - dripping bathroom taps, toilet door handle came off, toilet cistern flush mechanism fell apart Lack of microwave, kitchen was old and dated Water pressure very poor, shower basin filled up and drained slowly Lack of carparking for guests staying

Posted by on 28 Jan. 2024

Was this review helpful to you?
3 out of 5

Posted by on 3 Jan. 2024

Was this review helpful to you?
5 out of 5
Great restaurant great service.

Posted by on 3 Jan. 2024

Was this review helpful to you?
5 out of 5
Absolutely loved our stay at Sherwood, super lovely and accommodating team and our room was perfect for our family :)

Posted by on 2 Jan. 2024

Was this review helpful to you?
4 out of 5
Checkin was only at 6:30pm and there was a suggestion to go to the restaurant however no tables were available. A discounted drink or some offer for having to stay around would have been appreciated. Paying to wait at the restaurant was not ideal. However, the staff were friendly and assisted with an early checkout.

Posted by on 27 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

7 Dec. 2023 by Marina Silva

Hi Isaac, I'm glad you enjoyed your stay, in particular our attentive staff. I'm sorry we had no available seating in our restaurant - we highly recommend advanced bookings. We are the only Two Hats hotel restaurant and I hope you had the chance to try our superb offering. Kind regards

5 out of 5
Chose this accommodation for location with dining options. The room was spacious and comfortable along with all we needed for our overnight stay within walking distance of the restaurant. Although there wasn’t a television in the room, the wifi and great water pressure along with heating made our stay great. If you prefer to stay outside the cbd with a short drive to town this is the place for you. Stairs the only issue for mobility challenged but there are downstairs rooms.

Posted by on 7 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

12 Sep. 2023 by Marina Silva

Kia ora Vincent, I'm thrilled you have enjoyed all aspects of your stay and look forward to welcoming you back. Thank you so much for taking the time to post your review. Kind regards,

Property Features

Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Sherwood Queenstown. Self parking is free. This 4-star Queenstown hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.

  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Heating

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Spa Services

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00–16.00 for adults, and NZD 8.00–8.00 for children
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Queenstown
  • Sherwood Queenstown Hotel Queenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.com/Queenstown-Hotels-Sherwood-Queenstown.h15861047-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Queenstown-Hotels-Sherwood-Queenstown.h15861047-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Queenstown-Hotels-Sherwood-Queenstown.h15861047-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.