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4.0 out of 5

"Chose this accommodation for location with dining options. The room was spacious and comfortable along with all we needed for our overnight stay withi ... " More

By a verified traveller on Thu 07 Sep 2023

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Hotel Description

At Sherwood Queenstown you'll be within a 5-minute walk of Lake Wakatipu and 2.8 km (1.8 mi) from The Kingston Flyer. Highlights at this eco-certified hotel include a full-service spa, a restaurant, and free self parking.

A day of pampering at Sherwood can include massages along with access to the sauna. The restaurant, SHERWOOD, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to bike rentals, hiking/biking trails, and yoga classes. Plus you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also the convenience of free parking nearby.

With a stay at this 4-star Queenstown hotel, you'll be 3.4 km (2.1 mi) from St Josephs Parish and 3.4 km (2.1 mi) from Queenstown Event Centre.

Lodge Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$182* Per night/room 1 Oct. - 2 Oct.

Standard King room with Mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sherwood Queenstown ratings based on 129 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sherwood Queenstown

Everyone (77) Couples (24) Family (20)
5 out of 5
Chose this accommodation for location with dining options. The room was spacious and comfortable along with all we needed for our overnight stay within walking distance of the restaurant. Although there wasn’t a television in the room, the wifi and great water pressure along with heating made our stay great. If you prefer to stay outside the cbd with a short drive to town this is the place for you. Stairs the only issue for mobility challenged but there are downstairs rooms.

Posted by on 7 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Marina Silva

Kia ora Vincent, I'm thrilled you have enjoyed all aspects of your stay and look forward to welcoming you back. Thank you so much for taking the time to post your review. Kind regards,

5 out of 5
The sauna was so lovely and the restaurant attached was beautiful. Was a lovely way to start the trip

Posted by on 6 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by Marina Silva - GM Accommodation

Kia Ora Rachel, I'm delighted to hear you enjoyed our facilities and had a relaxing stay. Hope it continued through your travels, and that we have the pleasure of welcoming you back. Kind regards,

5 out of 5
Such a great environment. Sauna is a bonus too. We are both nights - food is excellent

Posted by , from Auckland on 18 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Marina Silva - GM Accommodation

Kia ora Miranda, thank you for your visit and top scores. I'm thrilled you fully enjoyed your stay and hope to welcome you back sometime soon. Kind regards

5 out of 5
The staff in the restaurant were very good and the food was excellent. The rooms were very comfortable and clean.

Posted by on 5 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Marina Silva - GM Accommodation

HI Dan, thank you for your review and the top rating! I'm thrilled you enjoyed all aspects of your stay, from the comfort of the rooms to our amazing restaurant offering - the team will be delighted with your commendation. Kind regards

4 out of 5

Posted by on 13 Mar. 2023

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3 out of 5
Sherwood Queenstown is a unique accommodation option. What was once a 1980s-style hotel has now received a modernised 'eco-friendly' treatment. Keep this in mind if you feel amenities need updating to reflect modern times (and read the guest booklet, which fully explains Sherwood's ethos). We appreciate Sherwood's approach to recycling, composting and using materials that are either locally sourced or designed to minimise its footprint on the globe. The staff are helpful. Sherwood is perhaps most suitable for couples and families with children over the age of 10. It is especially convenient and suitable for families who already have a level of 'disconnectedness' with the digital world. There are no televisions in the rooms, so if you're the sort of family who enjoys cuddling up on the couch after a long day of exploring, you'll need to be prepared to also huddle around a tablet or smartphone if you're staying at Sherwood. There is limited parking on-site, certainly not enough for the guests staying. It's offered on a 'first come, first serve' basis. This can be tricky, as there is also a restaurant open to the public at Sherwood. We enjoyed the stunning views of the lake and the convenience of Sherwood's location.

Posted by on 22 Jan. 2023

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4 out of 5
Check in was 3pm - after a long day travelling with two young kids we arrived and told our room wasn’t ready & wouldn’t be ready for another hour - because they were short staffed. I feel that if hotels etc can’t staff to full capacity etc then don’t sell all rooms. Didn’t realise there was no TV’s in the room - but this was not a problem as they supply devices if needed (we weren’t really hanging around the room to watch tv in all honesty). All in all this was the perfect place for a family to stay. Had a good kitchenette & a few minute drive from town.

Posted by on 16 Jan. 2023

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Comment from Hotel Management

23 Feb. 2023 by Sherwood team

Dear Jen,Thank you for your rating and feedback, and sincere apologies we did not have the room ready for your arrival. Thankfully this is an unusual occurrence but totally understand the frustration caused. I'm so glad you found Sherwood perfect for families, we too think its a cool spot to disconnect and enjoy the simple things in life. Best wishes

4 out of 5

Posted by on 30 Nov. 2022

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3 out of 5
Confusing - very basic accomodation with much fancier restaurant.

Posted by on 20 Nov. 2022

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4 out of 5
Eco- themed accommodation with a good restaurant.

Posted by on 9 Oct. 2022

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Property Features

Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Sherwood Queenstown. Self parking is free. This 4-star Queenstown hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.

  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Heating

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Spa Services

  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00–16.00 for adults, and NZD 8.00–8.00 for children
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Queenstown
  • Sherwood Queenstown Hotel Queenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.