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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Apartment, 2 Bedrooms
In-room safe, desk, blackout curtains, iron/ironing board
View from property
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Bar
The current price is AU$174
includes taxes & fees
11 May - 12 May

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • TSS Earnslaw Steamship
    ‪15 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds (Superior Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds (Superior Twin)

Highlights

Patio
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View (Superior Lakeview Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View (Superior Lakeview Twin)

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Lake view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Lake view
  • 34 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
  • Lake view
  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King

Superior Accessible 1 King

Highlights

Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Living area

Apartment

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

About the area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview puts you in the heart of Queenstown, within just a 10-minute stroll of St Josephs Parish and Queenstown Gardens. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Hillarys Restaurant, serves local cuisine and is open for breakfast. The Rocks Cafe & Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 30-minute drive of this 4-property class Queenstown City Centre hotel include Coronet Peak Ski Area and The Remarkables Ski Area.

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Kiwi and Birdlife Park - 18 min walk - 1.6 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified hotel with fitness centre and 24-hour front desk
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

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1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

What is the cancellation policy at Copthorne Hotel & Apartments Queenstown Lakeview?

Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 11 May 2025 start from AU$173.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview has a free self car park. Onsite parking is limited.

Are there any beaches close to Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview is a short 9-minute walk from Queenstown Beach. Fun beach activities include windsurfing and parasailing. You can also find boat tours.

Is Copthorne Hotel & Apartments Queenstown Lakeview family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel & Apartments Queenstown Lakeview is a hit with families.

Does Copthorne Hotel & Apartments Queenstown Lakeview serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel & Apartments Queenstown Lakeview?

No, Copthorne Hotel & Apartments Queenstown Lakeview does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Monday, Tuesday, Wednesday and Sunday.

What time are check-in & check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel & Apartments Queenstown Lakeview?

No, only service animals are allowed.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 409 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with lovely views and the bus stop right outside the door.
Stayed 2 nights in Apr 2025

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for bus routes and good views
Stayed 2 nights in Apr 2025

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized hotel room. Stunning views from balcony. Handy location to town. Car park is a bit of a squeeze for larger cars and there is no direct lift from carpark to rooms on other side of lobby - have to navigate lobby stairs with suitcases. Hillary's was only open for breakfast and tables in bar are not suitable height if you have a plated evening meal. We would have dined in at night if dinner was served in Hillary's
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorelei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities
Very tired Hotel for the $$
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with partner
Buffet breakfast was poor. Not good value for room
Stayed 4 nights in Feb 2025

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Strongly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Ros

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 star hotel, at best I would give it a 2. Why? Room Cleaning: ignored a request (hanging on door) twice. I then had to 'front' to cleaning staff for towels and rubblish removal. I was embarrassed. Twice. Food/Breakfast: Donuts were tough and chewie. Scrambled eggs had dark patches in them. Food/ Dinner: Steak was inedible. I had battered fish and chips. The fish was not battered. It was crumbed and then deep fried. It was terrible, dry and tasted awful. Bathroom: black marks on the floor; poor water pressure . Balcony: peeling paint and black mould in the concrete wall blocks. The balastrades between each room in front of balcony had black moss all along the tops. Room: when we arrived the room smelt damp and mouly. We bought a room freshner to improve being in it. Room kitchen: only instant coffee. No bodum. The hotel was dated and tired. The restaurant was closed apparently due to staff shortages, but according to other reviews, it was also closed at least a month ago. Had to eat in the bar. We stayed 6 days because we were unable to move elsewhere. Add to this we are a couple in our 70s. So everything was that much harder.
Stayed 6 nights in Jan 2025

10/10 Excellent

Woo Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking speace
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Queenstown, and nice patio overlooking the lake!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean comfortable and a great view of the Lake
Stayed 2 nights in Jan 2025

4/10 Poor

Annalene

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a lot of improvement in all areas…
Stayed 5 nights in Jan 2025

10/10 Excellent

Narendrn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lake view and close to the cbd
Stayed 1 night in Dec 2024

4/10 Poor

Ramnath

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Hamish

Stayed 1 night in Dec 2024

8/10 Good

Tan

Travelled with family
Liked: Property conditions & facilities, room comfort

Loft unit with great balcony view

Nice loft unit with great view of the lake from balcony.
Stayed 2 nights in Jan 2025

8/10 Good

Ferdinand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice view of lake wakatipu from third floor
Stayed 1 night in Dec 2024

2/10 Terrible

Keshar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude Staff, charged me $20 for local phone calls, which they had not mentioned
Stayed 2 nights in Dec 2024

6/10 Okay

Yisu

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was stain on cup train and hair on towel.
Stayed 1 night in Jan 2025

8/10 Good

Altaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Views

The location of the hotel is excellent with great lake views.The hotel is located in the heart of Queenstown.
Stayed 2 nights in Dec 2024

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of property is very accessible to the the town and near the garden.
Stayed 5 nights in Dec 2024

8/10 Good

Adrienne

Stayed 5 nights in Dec 2024

6/10 Okay

Ama Sankalpi Perera Jayasuriya

Stayed 3 nights in Dec 2024