Copthorne Hotel & Apartments Queenstown Lakeview puts you in the heart of Queenstown, within just a 10-minute stroll of Lake Wakatipu and St Josephs Parish. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.
The restaurant, Hillarys Restaurant, serves local cuisine and is open for breakfast. The Rocks Cafe & Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and spa tub. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of car rentals on site.
Sights within a 10-minute walk of this 4-star Queenstown City Centre hotel include Queenstown Gardens and Queenstown Beach.
Copthorne Hotel & Apartments Queenstown Lakeview ratings based on 222 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Copthorne Hotel & Apartments Queenstown Lakeview
Everyone (132)Couples (28)Family (49)
4 out of 5
Property was well price, walking distance to town, nice size unit for the family but is dated.
Posted by David on 23 Feb. 2023
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2 out of 5
Posted by sajida on 27 Jan. 2023
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5 out of 5
We had a two-bedroom apartment that wS incredibly spacious, with fabulous views of the lake. Town was without walking distance so the location was also perfect. The staff were incredibly friendly and helpful, especially considering ww had an emergency booking due to our flight being cancelled. They helped with an additional bed and arranged a taxi forbus the following morning. Wished we stayed there the entire time we were in Queenstown
Posted by Cheree on 18 Jan. 2023
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5 out of 5
Friendly and helpful staffs. Beautiful location and value for money.
Posted by Myat Su on 28 Dec. 2022
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4 out of 5
Very good for the price. Love that there’s a microwave and sink.
Posted by Sonia on 26 Dec. 2022
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2 out of 5
Hotel is very tired and rundown, good beds. Rooms need a upgrade. Breakfast and breakfast staff great. Front Desk staff.. depending who is on good and not so good. Stayed 3 nights then had to return for 1 night due to flight cancelled ( Monday of Labour weekend, no food, no bar, depending who was on front desk .... 1 manager was able to make a coffee, next manager on duty refused because she could not work the coffee machine, got a small discount after having to ask due to no services, just the room that day.Congrats to the two breakfast service staff over our labour weekend trip .. and the view was great over the lake.
Posted by trevor on 25 Oct. 2022
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Comment from Hotel Management
29 Oct. 2022
by HM
We appreciate your feedback.The hotel is preparing for a refurbishment program in 2023. Unfortuantely over Labour weekend the hotel was impacted heavily by staff requiring to be in isolation due to the mandatory 7 days isolation still required by law. Please accept our apologies to the disruption is caused during your stay.Kind regardsHotel ManagementCopthorne Hotel & Apartments Queenstown Lakeview
3 out of 5
The staff was nice with their services.
The carpet in room and mattress was terrible. Had sore back after first night, very bad quality mattress.
Posted by Neha on 22 Oct. 2022
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Comment from Hotel Management
29 Oct. 2022
by HM
Thank you for your comments, and we are pleased we were able to sort out the bed for you.Kind regardsHotel ManagementCopthorne Hotel & Apartments Queenstown Lakeview
4 out of 5
loved the views, distance, size of room.
Dining was limited
Posted by Andrea on 22 Sep. 2022
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4 out of 5
Nice rooms, beautiful views, friendly staff. Spa wasnt working though - under repair until November apparently. If id known that, I would have booked somewhere else as that was the main reason I booked.
Posted by Sarah on 19 Sep. 2022
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4 out of 5
Posted by Travis on 17 Sep. 2022
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About the Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and ski storage are also featured at the eco-friendly Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis. This 4-star Queenstown hotel is smoke free.
1 building
85 guestrooms or units
4 levels
Ski equipment storage
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Library
Television in lobby
Elevator
No smoking on site
Bar or lounge
Coffee shop
1 conference room
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Parking: Free self parking
Room Amenities
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Electric kettle
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Ensuite bathroom
Free tea bags/instant coffee
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
The Rocks Cafe & Bar - This bar specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Smoke detector
Grey water recycling system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Humane animal treatment
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately NZD 19–27 for adults, and NZD 13–13 for children
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown
You should know
Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on select room rates. Check out the cancellation policy for more info.
Copthorne Hotel & Apartments Queenstown Lakeview uses enhanced cleaning measures, and offers contactless check-in.
Yep, Copthorne Hotel & Apartments Queenstown Lakeview has a free self car park.
Yep, Copthorne Hotel & Apartments Queenstown Lakeview is a short 9-minute walk from Queenstown Beach. Fun beach activities include windsurfing and parasailing. You can also find boat tours.
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Copthorne Hotel & Apartments Queenstown Lakeview is a hit with families.
Yep, our guests give top marks to the cooked-to-order brekkie here! Available daily between 6:30 AM and 10 AM, this is the perfect place to fuel up for a day of adventure.
No, Copthorne Hotel & Apartments Queenstown Lakeview does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
