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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Local cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    7 min walk
  • Queenstown Beach
    9 min walk
  • Church of St Peters
    10 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen

Highlights

Patio
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Queen

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview Queen

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Similar properties

Property amenity
Heritage Queenstown
Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1000)
The price is AU$380
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Heritage Queenstown

About the area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview puts you in the heart of Queenstown, within just a 10-minute stroll of St Josephs Parish and Queenstown Gardens. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Hillarys Restaurant, serves local cuisine and is open for breakfast. The Rocks Cafe & Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of car rentals on site. .Near this 4-property class Queenstown City Centre hotel, you'll find Skyline Queenstown.

What's nearby

  • Queenstown Gardens - 7 min walk
  • Queenstown Beach - 9 min walk
  • TSS Earnslaw Steamship - 15 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Fat Badgers Pizza - ‬12 min walk
  • ‪Rata - ‬11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified Queenstown hotel in Queenstown City Centre with free parking
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (110 centimetre high)
  • Grab bar near toilet (76 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

What is the cancellation policy at Copthorne Hotel & Apartments Queenstown Lakeview?

Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 24 Oct 2024 start from AU$196.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview has a free self car park. Onsite parking is limited.

Are there any beaches close to Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview is a short 9-minute walk from Queenstown Beach. Fun beach activities include windsurfing and parasailing. You can also find boat tours.

Is Copthorne Hotel & Apartments Queenstown Lakeview family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel & Apartments Queenstown Lakeview is a hit with families.

Does Copthorne Hotel & Apartments Queenstown Lakeview serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel & Apartments Queenstown Lakeview?

No, Copthorne Hotel & Apartments Queenstown Lakeview does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Sunday, Monday, Tuesday and Wednesday.

What time are check-in & check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel & Apartments Queenstown Lakeview?

No, only service animals are allowed.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 362 out of 1000 reviews" "
Rating 8 - Good. 424 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location great staff beautiful views and nice and close to the cbd
Stayed 4 nights in Jun 2024

8/10 Good

Gavin Andrew, Warkworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. The rooms are clean but a bit tired in areas. Not too far from the town centre and next ro bus stops
Stayed 3 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and beautiful view! The apartment was comfortable for our family of four.
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Liked: Cleanliness
Great views clean and warm easy parking and access to main town Shower was awful no water pressure and outside of building could do with a clean/maintenance upgrade getting a bit tried
Stayed 3 nights in Aug 2024

10/10 Excellent

Suman

Liked: Cleanliness, staff & service
Nice overall. Breakfast is good
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was smooth from the moment we arrived to the moment we left. Bit dated in the room but was clean and suited us. Would stay again for sure.
Stayed 4 nights in Jul 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Pramesh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good poor room service. Hotel is really rundown staff are really grumpy and not welcoming at all zero stars
Stayed 3 nights in Jul 2024

4/10 Poor

Ivan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view from our balcony is the only nice things. Around the property isn’t convenient, the conditions of the property is old. The gym wasn’t good at all, besides treadmill they only have dumbbells. The manager on duty wasn’t nice when I asked about late check out, most of the hotel, give at least 1 hour. I don’t think I’m going back to this property again
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We completely enjoyed our stay at this hotel. The room we got was more like an apt. Good for families, with kitchen, dining, living room, balcony, and powder room with toilet on the main floor. Two bedrooms on the second floor with both having washrooms each. Masters bedroom has a balcony as well. The view from our balconies was spectacular. Hotel is very clean, very professional, accommodating, and friendly staff. Breakfast was buffet style and was great, so many selections. We will definitely use this hotel whenever we can and highly recommend it to anyone and everyone.
Stayed 3 nights in Jun 2024

6/10 Okay

ITAI

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jun 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Huge disappointment from Copthorne
Service was excellent friendly and efficient, and free covered parking on site. Unfortunately when I went into my room it was freezing and only had a wall heater, my room did warm up after about 4 hours, the hall way was warmer than my room. There were also no electric blankets. I ate at the restaurant which was a huge regret I got fish of the day which the man serving me didn’t even know what the fish was. Both the fish and chips tasted overcooked possibly from older oil, salad consisted of some lettuce on the corner of my plate. I will not stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Kate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Candice Leigh, Red Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a group of 8 staying 3 nights, we booked a 2-bedroom apartment and one superior queen room. We were very happy with the service; we had a bit of a mix-up with the booking company, but this was accommodated by the hotel promptly. Very clean, and polite. There are older elements that could be updated (e.g. tapware and bath etc.) but they do the job just fine for the price, the service and being within walking distance to the waterfront more than make up for this. I have not complaints and would happily book again.
Stayed 3 nights in Jun 2024

6/10 Okay

Lee Xin Zhan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Too far away from centre Walking in winter caused us to be affected by the chilly winds and falling sick.
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is just as you see it, albeit across the busy highway, which was undergoing construction. It's a 10 minute walk into the city center, which has everything you could ask for. The property is not new, but kept clean. The staff are incredibly friendly and keen to help. The parking is a bit challenging, but after a few attempts, I managed it.
Stayed 4 nights in May 2024

8/10 Good

Joel

Liked: Cleanliness
Hotel has 2 wings so depending where you are can be a walk with bags to your room from car park
Stayed 2 nights in Jun 2024

10/10 Excellent

Mani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected and went smoothly. The staff was very helpful and nice.
Stayed 2 nights in Jun 2024

8/10 Good

Lytasia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very spacious and child friendly. Only down fall was the heaters did not work well & there was no option on tv to watch Netflix etc. Overall very happy with the stay
Stayed 1 night in Jun 2024

10/10 Excellent

Jessi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was hard to find on weekends! Happy with stay!
Stayed 6 nights in May 2024

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were helpful and kind.
Stayed 1 night in Jun 2024

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from balcony was absolutely amazing. The crunches looked a bit old and untidy but otherwise all ofher facilities are nice and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Benjamin

Stayed 5 nights in May 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great night's sleep at Copthorne hotel comfortable beds and responsibly quite
Stayed 1 night in May 2024